Strategic Information System Analysis of Telstra Telecom Industry

Running head: STRATEGIC INFORMATION SYSTEM
Strategic Information System
Name of the Student
Name of the University
Author note

1
STRATEGIC INFORMATION SYSTEM
Executive Summary
The report has helped in the entire analysis of the different kinds of internal and external
environmental analysis of the Telstra telecom industry. The PESTEL and Porter’s Five Forces
analysis have been conducted which helped in understanding the different kinds of risks and
taking corrective actions in solving the same. Furthermore, the VRIO analysis has been
conducted which assisted in managing the different issues as to improve the overall condition of
the firm.

2
STRATEGIC INFORMATION SYSTEM
Table of Contents
Part 1 – External analysis................................................................................................................3
1. Overview of Telstra.................................................................................................................3
2. Analysis of Telecommunication Industry................................................................................3
3. General Environment Analysis................................................................................................3
4. Industry Environment Analysis...............................................................................................5
5. Competitive Environment Analysis.........................................................................................6
6. Threats and Opportunities of Telstra.......................................................................................7
Part 2- Internal Analysis and Proposal............................................................................................7
1. Tangible and Intangible Resources of Telstra.........................................................................7
2. Identification of Different Capabilities....................................................................................8
3. Core Competencies Analysis...................................................................................................8
4. Proposal of Efficient Information System at Telstra...................................................................9
5. Evaluation of Proposed System and Recommendations.......................................................10
Conclusion.....................................................................................................................................10
References......................................................................................................................................12

3
STRATEGIC INFORMATION SYSTEM