Contemporary Hospitality Industry

Contemporary
Hospitality Industry

Table of Contents
INTRODUCTION..........................................................................................................................2
MAIN BODY...................................................................................................................................2
Different types of business in hospitality industry.................................................................2
Operational and functional departments.................................................................................3
Contribution of hospitality industry to the economy..............................................................3
Interrelationship of functional and operational departments..................................................4
Importance of franchising and licensing for the development of hospitality industry globally
................................................................................................................................................5
How global development and the use of franchising and licensing agreements have made the
contribution to economic worth..............................................................................................5
Different operational roles......................................................................................................6
Skills required for the operational roles.................................................................................6
Impact of skill gaps for the roles............................................................................................7
Impact of skill gaps on the hospitality business.....................................................................7
CONCLUSION................................................................................................................................8
References:.......................................................................................................................................9
Books and Journals.................................................................................................................9
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INTRODUCTION
Hospitality industry is the largest and the biggest industry in every country. This industry offer
variety and different types of services which at a time is required by the individuals for their
enjoyment. The hospitality industry offers the services which are made for the people to spend
their free time and to spend their quality time with their family and friends(Clement and Jabbour,
2020). The industry includes different kinds of services which includes event planning, travel
and tourism, entertainment and accommodation to the people. The hospitality majorly means to
welcome the guest with respect and to behave with them courteously. The Shankly hotel is the
biggest and the luxurious hotel which is located in UK and which offers to people variety of
services. The main USP of the hotel is the organising of parties and offers the room with
different decor. This report will cover different types of business in hospitality industry,
operational and functional departments, contribution of hospitality industry, interrelationship of
operational and functional units, influence of franchising and licensing agreements, operational
roles, skills required for the roles, skills gaps within the hospitality industry and impact of skill
gaps.
MAIN BODY
Different types of business in hospitality industry
The different types of business in the hospitality industry have been explained below-
 Food and beverage- The most required and important sector of the hospitality industry is
the food and beverage which is important in today’s time(Zakieva and et. al., 2019). The
foods are provided by the restaurants and the cafes which is according to the requirement
of the place and people. The need of different types of cuisines has been increased within
which at present time the delivery of the food is done online. For example- packaged
food, soft drinks and many more.
 Travel and tourism- This is also the most important sector within which people move
from one place to another to spend their holidays, vacations of might be for the office
purpose. As in today time people are mostly engage in their work and if some holidays
are provided to them then at that time they just want to go some other place to change the
regular environment. For example- accommodation, tour operators and many more.
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