The Developing Manager Assignment - Hilton Hotel
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Added on 2020-10-05
The Developing Manager Assignment - Hilton Hotel
Added on 2020-10-05
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THE DEVELOPINGMANAGER
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1.1 Different management styles .............................................................................................1P1.2 Leadership characteristics of senior manager.....................................................................2P1.3 Communication process within Hotel Hilton.....................................................................3P1.4 Organisational culture.........................................................................................................4TASK 2............................................................................................................................................5P2.1 Management skills .............................................................................................................5P2.2 SWOT analysis...................................................................................................................6P2.3 Objectives and targets.........................................................................................................7TASK 3............................................................................................................................................7P3.1 Lead and motivate team .....................................................................................................7P3.2 Managerial decision............................................................................................................9TASK 4 .........................................................................................................................................10P4.1 Managerial and personal skills for career development...................................................10P4.2 Career development plan .................................................................................................10CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12
INTRODUCTIONManager means a person who manage all the activity of organisation through monitoringand controlling to its staff members and other management levels. They played an important rolein making business successful through directing or managing employees. Manager is connectedwithin many activities or functions of industry through directing different managementdepartments like hospitality sector of firm (Crawford, 2014). Hilton hotel is one of the mostfamous or luxuries hotels in UK. It was founded by Conrad Hilton, who expand its business inhospitality sector around 85 countries and successfully establishing 570 hotels and resorts. Hiltonestablished its headquarters in Virginia and US. In this present report it explains about developing manager importance in organisationand compare its different management style. It also defines communication process inorganisation and its culture that effect firm. This report discussed own management skills andperformance through SWOT analysis. Thus, at in the last this study explain manger personal andmanagerial skills that helps in achieving its career and organisation goals or objectives. TASK 1P1.1 Different management styles Manager is very essential for Hilton hotel for managing its financial and statistical areas.Developing manager has many role in firm such as recruiting, supervising and training toemployees (Parmenter, 2015). They have a responsibility for satisfying its customers andworkers in their jobs positions. There are 4 management styles of managers or leaders. 1.Autocratic style: autocratic also known as Directive style, this kind of managementdefined approach from top-down. According to this way manager take all the decisionsin organisation and order other people to fall it. They carefully focused on performanceof workers and some other staff members in firm. Manager closely supervisedemployees in work areas and give directions to them according to their roles andresponsibilities. 2.Authoritative style: authoritative management style is better than directive style. In thisfunction manager give freedom to employees to play their role in Hilton hotel by servinggood services to customers. They clear workers about its vision and goals which they
had for present and future. This style is worked successful when management take rightdecision in proper or managerial way.3.Coaching style: developing manger or coaching manager is focused on employees'development according to its professions. This management way explain the managerrole for encouraging subordinates and provide coaching to them for improving theirskills better than others. It will make a strong bond between employees and managers. 4.Participative style: it is called a democratic style as well. According to this mangerencourage employees to make them active in its performance at workplace. Participativeleader or manger receive its subordinates views before making any decisions. Thus, thisactivity boost group or team members and increase their morale (Ramazani, and Jergeas,2015). It also developed workers trust and valued for organisation as well as for theirmanager. This management style need specific skills to complete task or project. These different management styles express various approaches of manger to handle or guideemployees in workplace. This will help in managing organisation functions in manageable way. P1.2 Leadership characteristics of senior managerLeadership is a quality that has to be needed in senior manager of Hotel Hilton, according tothese style manager have ability to manage organisation goals and objectives (Cardy, andLeonard, 2014). Effective leadership has included many characteristics like honesty, confidence,communication skills, responsibility, focus etc. 1. Honesty: honesty is the best policy to run organisation effectively. It is very importantin business world, manager need to be honest in performing its responsibility in Hilton.It critically essential in firm for encouraging employees. According to this characteristicmanager have understanding the importance of employees and its work performance.Honesty can build up in workplace through having transparency between manager andstaff members for making decision. 2.Confidence: Senior manager of Hilton hotel need to be confident in making theirdecisions. Confidence build trust and understanding between manager and employees.They need to be assured that they are making right decision. In organisation leaders ormanagers take tough decision in employee performance or to achieve goals, at thissituations they need to be confidence about what they are doing is actually right andeffective for every one in firm.
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