| Management of Marriott and Hilton Hotel : Report
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Added on 2020-01-23
| Management of Marriott and Hilton Hotel : Report
Added on 2020-01-23
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THE DEVELOPINGMANAGER
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Compare different management styles..................................................................................11.2 Characteristic of different leadership styles..........................................................................31.3 Communication process within the business .......................................................................41.4 Analysis organisational culture and change within the businesses.......................................6TASK 2............................................................................................................................................72.1 Own management skills performance...................................................................................72.2 SWOT analysis......................................................................................................................92.3 Set of priorities objectives and targets to develop own potential .......................................15TASK 3..........................................................................................................................................173.1 Lead and motivate a team to achieve goals and objectives.................................................173.2 Justify managerial decisions to support achievement of business goals and objectives.....19TASK 4..........................................................................................................................................204.1 How managerial and personal skills support to career development..................................204.2 Review career and personal development needs, current performance needs and futureneeds..........................................................................................................................................21CONCLUSION..............................................................................................................................22REFERENCES..............................................................................................................................23
INTRODUCTIONIt is very important to manage business outcomes with the help of developing manager. Ithelpful to enhance profits and positive results (Chengzao, Zheng and Zhang, 2012). Everyorganisation possesses effective management and development programs which enhances theproductivity of employee and engage them to perform different functions. Main thing whichdoing by manager is motivating to employee for achieving business goals. In this context, traveland tourism business highly support the whole economy of country and it further enhances theGDP and national income. Present study is based on Marriott and Hilton hotel which provideshospitality and luxury services to their visitors in an effective manner. For gaining insight knowledge of these companies, assignment discusses principles andpractices of management behaviour. Furthermore, it covers characteristic of different leadershipstyles. Moreover, it analyses personal strength, weaknesses, opportunities and threats to delivereffective functions. In addition to this, it also explains managerial and personal skills to supportcareer development. At last, report demonstrates managerial decisions to support theachievement and goals of the company. TASK 11.1 Compare different management stylesEvery organisation adopts different management style which manages business outcomesby dealing with different situations. Every manager performs different roles and characteristic toenhance profitability of the company (Vagg, Brace and Ash, 2013). There are differentmanagement styles that take place in the organisation which differ from each other such asautocratic, democratic and so on. For dealing with different situations, Marriott and Hilton hotelfollow participative and autocratic leadership style respectively. They are as follows:OrganisationMarriott hotelHilton hotelManagerial styleParticipative styleAutocratic styleDescriptionIn Marriott hotel, manageralways includes employee fortheir participation. They takeviews, ideas and perception ofemployee towards the businessAs compare to Marriott style,manager of Hilton hotelpossess autocratic style. Theygive guidance and direction toemployee to perform different
goals (Phillips and Phillips,2016). Hence, they can easilyfocus on goals and objectivesof the firm. functions regarding goals andobjectives. Hence, they are nottaking views and ideas ofworkers regarding businessdecisions. 2
StrengthWith the help of employeeparticipation, the cited firmcan easily enhanceproductivity and positiveresults. In addition to this,employees of the business caninteract with various people sothat communication can beenhanced. Autocratic style assists intaking quick decisions forachieving business goals andobjectives. Further, manager ofthe enterprise cannot fail whenthey possess autocratic style.This is because; they areexperienced so that decisionscan be made effectively(Ohkura, Kitagawa andSakaguchi, 2013).WeaknessesParticipative style hasweaknesses which developsproblems within the business.Conflicts can be occur so thatit creates problems to operatefunctions effectively. This, isbecause, Manager cannotconsider all person ideas sothat it generate negativeimpact on the organisation(Morrey, Pasquire and Dainty,2013). This style creates negativeimpact on the employeebecause manager do notinclude employee for ideas,views and many more things.Apart from this, creativity andinnovation cannot bedeveloped within the businessenvironment operations cannotbe match for ascertain positiveresults.1.2 Characteristic of different leadership stylesIn Marriott hotel, participative leadership style take place which delivers effective resultsand increases profits of the firm. They possess different characteristic within the business whichare as follows:Creativity and innovation: When participative leadership style is adopted within thebusiness then the manager can easily deliver innovative elements. It assists in increasing3
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