Managing Organizational Culture and Employee Performance at The Imperial Hotel

The Imperial Hotel

Table of Contents
The Imperial Hotel...........................................................................................................................1
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Background of the Problem and its relation with other problems...............................................3
Plan for Resolving Problem.........................................................................................................5
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Management means act of planning and organising and then ensuring achievement of
objectives which have been planned. This requires management to support those who are
involved in the process of achieving organisational objectives and this also requires support pof
those people in management activities. During the process management faces many problems
and among them management of organisational culture and getting adequate support of those
involved in the process in most difficult. One such problem inn being faced by The Imperial
Hotel, London as there is a challenge for organisation to deal with negative work culture and
increasing sick leave and poor attendance of staff. This report will discuss the problem and its
possible solutions in light of management theories.
MAIN BODY
Background of the Problem and its relation with other problems
The Imperial Hotel, London is facing challenge in the form of negative work culture and
high level of sick leave and poor attendance. From an organisational point of view these
problems are significant requiring immediate attention (Stefanovska-Petkovska and et.al., 2019).
Negative work culture in the organisation affects performance of the employees and reduces
their morale and motivation. This directly impact performance of those in organisation and such
reasons affect the performance of all the employees and collectively performance of organisation
get reduced. This problem has been capitalized by the increasing sick leave and poor attendance
of the employees at the work. Poor attendance increase the work pressure of other employees and
sick leave also create work pressure for those employees who cover up for employees who get
sick at short notice. Hotels operate and this is why long working hours and pressure of work
affect the performance and culture of the hotel. In relation with attendance issue it can be said
that many of the part time employees are females having family commitments and other work
commitments and is case they often get late for their shifts and many times employees ask their
colleagues to cover for them for short periods and there is no proper supervision of the
employees because of high turnover of supervisory staff (Lee, Idris and Delfabbro, 2017). The
culture at the hotel is negative because in management of previous general manager the culture