Conflict Management and Coaching Techniques in Managing Workforce

The knowledge and understanding of conflict
management and the use of appropriate
coaching techniques in managing an organi-
sations workforce

Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
The knowledge and understanding of conflict management and the use of appropriate
coaching techniques in managing an organisation’s workforce..................................................1
CONCLUSION................................................................................................................................2
REFERENCES................................................................................................................................4

INTRODUCTION
In an organization there are various types of conflicts which occur between employees. So
this conflict highly impact on performance of workers and goals and objectives. So the manager
is required to have in-depth knowledge about conflict management and other techniques in
managing workforce. this enables in performing various task in effective way (Aleksandrova,.
and Iskrev, 2019). along with that there are various coaching techniques which needs to be
adopted and applied by manager. this is because it enables in guiding and directing employees to
work in effective way. apart from that with the help of these techniques conflicts are solved. the
use of techniques depend on manager capability and skills.
In this essay it will be described about conflict management and what are several
coaching techniques that needs to used to manage work force of Burberry.
MAIN BODY
The knowledge and understanding of conflict management and the use of appropriate coaching
techniques in managing an organisation’s workforce
Conflicts are a common part of every organization. There is no organization which exists
where conflicts does not occur. the conflict arises due to various factors and it depends from
organization to organization. The conflict may be due to misunderstanding or done intentionally
in order to gaining benefit from it. therefore it is important for company to find out the root cause
of conflict so that it can be solved. when conflicts occur it highly impact on overall organization
culture as well as employee productivity (Valdez, and Queroda, 2019). Therefore it requires
burberry to understand what conflict management is and how it can be useful in solving
conflicts. Conflict management in an organisation is really necessary as conflict can lower down
the productivity and operational efficiency of the organisation. For this firm needs to be engaged
in understanding the reason because of which conflicts are been arising. This will assist in
knowing about the base because of which conflict is rising. Effective conflict management skills
to maintain a positive workplace relationship with colleagues and create a healthy work
environment. In order to manage conflict there can be different coaching techniques which can
be used by Burberry. Better knowledge of conflict management is needed so that situation
related to conflict can be cleared down (Caputo And et.al., 2019). It has been analysed that in
Burberry teams are been engaged in doing their work and meeting the deadlines, but their
productivity is been lower down as team members are not listening to each other and blaming
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