Leadership and Entrepreneurship in the Service Sector

Leadership and
Entrepreneurship in
the service sector

Table of Contents
Leaders can and do make a difference when measuring a company's success ...............................1
INTRODUCTION ..........................................................................................................................1
Main body .......................................................................................................................................1
CONCLUSION ...............................................................................................................................8
REFRENCES.................................................................................................................................10

Leaders can and do make a difference when measuring a company's success
INTRODUCTION
Leaders are the individuals who are having the responsibility of influencing, guiding and
directing employees with the aim of improving their performance and making them more
competent and efficient therefore, plays a crucial role in success of a company (Northouse,
2019). Leadership includes setting clear strategic vision, communicating objective and shared
goals of organisation with employees and finally developing effective polices and strategies to
motivate and influence employees to perform task assigned to them in a effective manner
therefore, leadership ensures timely completion and attainment of goals and objectives of
organisation. The main aim of this essay writing is:
 To understand the crucial role played by the leaders in success of an organisation.
The objectives and targets set for this assignment includes:
 To evaluate various theories and models to develop a understanding about that how
leaders motivates employees and facilitates success for organisation.
 To having an objective to evaluate the concept of critical thinking.
Main body
A leader is a person who is having the art of motivating a group of people to act
according the directions and guidance provided to them in order to achieve the common and
mutual goals and targets of organisations. Therefore, the most important factors and main focus
of a leader is towards influencing and motivating employees so that a better coordination and
balance among their efforts and various activities can be easily maintain in order to achieve the
set the targets and goals (Guhr, Lebek and Breitner, 2019). For this, purpose use of many
1

theories, approaches and models are made by leaders that includes participative or democratic
theory of leadership, Transactional leadership theory, Leadership Jigsaw Model, etc. that lead to
better coordination and flow of activities through having a better communication and perspective
in the organisation.
Democratic leadership or participative theory emphasis on the fact that leaders must
allow an involvement and participation of all employees, subordinates and other associated
parties in decision making process so that a more effective and mutual decision can be made
(Theory of Democratic Leadership, 2020). This approach of leadership facilitates a better
communication and interaction among leaders and its subordinates that enhance their moral and
also lade to improvement in efficiency. Timely discussion and consent from employees and staff
ensures proper flow and smooth functioning of operations through motivating employees for
effective and proper execution of task and activity allocated to them. Use of democratic approach
by a leaders built a feeling of trust, commitment and loyalty among the employees as their view
point and opinion are considered important by their leaders and proper involvement and
participation of staff is allowed in decision making which enhance the efficiency and creativity
level of employees and lead to success of organisation.
Beside the use of participative theory, many leaders also adopt use of transactional
leadership theory as it facilitates an effective way to monitor and check the efficiency level of
employees on the basis of which timely rewards and punishment are provided by leaders to its
subordinates that lead an improvement in their performance and productivity. Use of
transnational theory involves providing motivations and direction to followers and subordinates
through appealing and cresting self interest for them by the way of rewards. Under this system of
leadership the organisational gaols and desired level of performance are clearly set on the basis
2