Recent trends and developments in tour operation management

Tour Operation Management

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1.1 Recent trends and development in tour operations sectors..................................................1
TASK 2............................................................................................................................................2
P2.1 Stages and timescales involved in developing holidays......................................................2
P2.2 The suitability of different methods of contracting for different component of the holiday
and different types of tour operator.............................................................................................3
P2.3 Calculation of selling price of a holiday..............................................................................4
TASK 3............................................................................................................................................5
P3.1 Planning and designing of brochure....................................................................................5
P3.2 Alternative method of communication and promotion of brochure....................................7
P3.3 Non-traditional method of distribution that used to sell holiday package for different
types of tour operators.................................................................................................................8
TASK 4............................................................................................................................................9
4.1 Emerging trends in UK tour operations sectors and various responses by tour operators....9
4.2 Comparison between tactical and strategic decision in tour operation sector.......................9
Conclusion.....................................................................................................................................10
REFERENCE.................................................................................................................................11

INTRODUCTION
Managing travel and tour operation in an organisation is the difficult task for an
organisation. Under this, organisation has to provide detail information of holiday tour package
to customers. This present report is based on travel and tour operation management. Chosen
organisation under this is Thomas Cook orgnisation. Under this report recent trend and
development in tour operation industry is to be discussed. An itinerary for heritage plus wildlife
and beach holidays is to be explained and different component of holiday for different types of
tour operator and cost of component of the package selling price of holidays is to be explained in
this report. Further, in this report, it is to be explained about designing and planning of broacher
and suggestion of alternative method is to be analysed with non-traditional methods of
distribution. Further, in this report emerging trends in UK tour operation and their responses is to
be analysed and also difference is provided between tactical and strategic decision.
TASK 1
P1.1 Recent trends and development in tour operations sectors
It is world where people prefer to do travelling. Therefore, travel and tour industry have
faced tremendous growth and also it changing at rapid speed with the changing needs of
customers and their preferences ( Travel trends that will drive the tourism industry, 2018).
Recent changes in tour and travel industry is related to food facility and also to plan about trip.
Similarly, other recent changes in this industry are online delivering of services and some
companies have started to provide that services from their own organisation. Other technologies
which are recent development in tour operation is regarding online booking under which
companies are providing detail information of holidays packages by which individual can book
their trip from home only and also able to do payment easily from their home only. Thomas cook
& son group is providing details of various destination in their sites by which people will bale to
plan their holiday package from home only. They provided all the details of destination which
contain details of culture of the city and physical significance also in their websites. Recent
development of sites provides all the information of the city which is the major change in tour
operation sector. (Hoyos and et.al.,2015.)
Another development in this sector is that company also providing online booking of
flights, trains and buses in which travellers want to travel. This development also proves better
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for tour sector in which peoples are using their websites in booking of any travel convenience. In
that Sites Company also provided online booking of hotels for travellers in their destination.
Another development in tour sector is to provide last minute booking for passengers from home
only. This development of the tour sector is also grown tremendously which increase overall
profitability of organisation. Popular destinations in these sectors are wildlife attraction which
travellers most get attracted which established in south Africa. Popular destination of South
Africa includes Huilo-Huilo Biological reserves, Galapagos Islands etc. another popular
destination for travellers will include tropical destination in Maldives where natural beauty of
beach attracts customers a lot.
Recent development provides growth but it also leads to some problems which faced by
tour sectors. Major effect is that sometimes in online booking mismanagement has happened
with customer's booking seat and with management booking seats. Another problem is they face
in giving detail information of holiday tour packages. Customers want detail information and
sometimes company will not able to provide that detail information by which customers create
issues in their bookings. There are many specific destinations by which visitors may attract in
company such destinations may include Cutty Sark, Royal Obervatory, heritage of London, etc.
wildlife attar cations in South America may also be seen as effective to visit.
TASK 2
P2.1 Stages and timescales involved in developing holidays
There are many types of various stages which involved for the development of holidays.
This stage helps managers in developing quality of services in their organisation. To provide
quality of packages to customers Thomas Cook adopts various methods in their organisation
(Camilleri, 2018). Different stages to visit destination are as follows-
Market research- To identify customers taste and preference of the business market,
market research is used by managers of the organisation to develop strategies which attract more
customers in organisation. To develop holiday package market research is the most important
task for the tour and tourism sector.
Planning and Scheduling- after doing successful market research, planning and
scheduling is the another method develop by organisation. Planning of holiday package is
done according to the taste of customers to business market. Under scheduling,
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