Tour Operation Management Report - Doc
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Added on 2020-07-22
Tour Operation Management Report - Doc
Added on 2020-07-22
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Tour Operation Management
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Covered in Leaflet............................................................................................................1TASK 2............................................................................................................................................12.1 Assess the stages and timescale involved in developing holidays...................................12.2 Different methods of contracting for different components of the holiday and tour operator................................................................................................................................................22.3 Calculate the selling price of a holiday from given information......................................3TASK 3............................................................................................................................................43.1 Evaluate the planning decisions taken for the design of a selected brochure..................43.2 Suitability of alternatives to a traditional brochure for different types of tour operator. .53.3 Suitability of different methods of distribution used to sell a holiday for different types oftour operator...........................................................................................................................6TASK 4............................................................................................................................................74.1 Evaluate the strategic decisions made by different types of tour operator.......................74.2 Compare the tactical decisions that could be taken by a selected tour operator in differentsituation..................................................................................................................................8CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9
INTRODUCTIONTourism industry is one of the major sector whom directly contribute in economic growthby delivering quality service to their customers. In this number of tour operator provide as wellas deliver unique services to their visitors as per their demand. Basically, the tour operator arethose people whom have best qualities and abilities to make as well as create attractive holidaypackage in front of customers to invite them towards the products. With the help of this,company enhance their profitability level. Present report is based on Trail-finders, is famoustourism service provider in UK. They also create as well as design effective holiday package totheir clients in order to provide them better services. This report discussed about various touroperator whom offer better services to its customers. Along with this, various stages are alsodiscussed in this project which may helps in creating attractive holiday package.TASK 11.1 Covered in LeafletTASK 22.1 Assess the stages and timescale involved in developing holidaysThis is fundamental for tour operator to identify and manage package in an appropriatemanner. They will conduct market research as this helps to find out requirements of people.There are various steps as well as phases which will comprise into this which aids to deal withcustomers properly (Robinson and et. al., 2016). In recent time, it is required for Trailfinders todevelop education and luxurious tours for students. This trip will begin from London to Brusselsand Brugge, Belgium. Almost 42 students are there in group and they stay for approximately 5nights for summer vacation in July 2018. there are some requisite things which need to be followby company and these are described as beneath:Market research: This is considered as foremost step as manager has to identify market.It is fundamental for customers and tour operator as well. Through this, company will be able toaccomplish needs and wants of people as per their requirements. Hence, they will be able to fulfildesires of users effectually. It assists them to maintain their reputation at marketplace properly(Hoyos, Morales and Akhavan-Tabatabaei, 2015).Planning and scheduling: It is must for an organisation to plan each things appropriatelyas this works as a guidelines for staff members. Through this, each employee will much familiar1
about their roles and responsibilities. By scheduling, each things will maintain in a significantmanner. Forecasting: Tour operator needs to forecast unwanted elements which will provideimpact to overall business. There will be some condition which are present at place and theirrecovery is required. Hence, It is must to forecast things appropriate because things will get alterin upcoming period of time. This will assist to manage overall business in a proficient way(Redjem and Marcon, 2016).Negotiation: If package price is high then company will organise significant negotiationfor bulk individual package. For instance: if any hotel is charging high prices from operator thenthey will negotiate for every items and services in an effective manner. Henceforth, it is required for Trailfinders to manage entire things in a proper manner;thus, they will be able to render significant services to students. It is must for them to formulate 5days package for students in a proficient way (Espino-Rodríguez and Gil-Padilla, 2015).2.2 Different methods of contracting for different components of the holiday and tour operatorEach visitor has unmistakable wish for their tourism which need to better comprehend byvisit administrators appropriately. There are different sorts of visit administrators get assessedwhich need to comprehend their customers needs and requests legitimately with the goal thatfitting and powerful administrations get render. In this way, client more often than not givecontract to visit administrators so as to convey quality based administrations. Understudies gathering of a school needs to visit a few spots of Europe for which theygive contract to Trail-discoverers whom are inbound visit administrator (Medlik, 2016). They aregiving administrations inside a nation. Albeit, every such place are a piece of Europe whicheffectively get configuration by organization. Gathering give contract based on quality administrations convey by administrator toevery one of their clients. This agreement provides for Trail-discoverers by such gathering inwhich organization focus on their clients that they will increase better and viable qualityadministrations. Their motivation is indicated in which they have an outing reason and investedsome energy with companions. The time length for every one of these spots is of 5 eveningsbarring time spent on voyaging (Allahyari, Salari and Vigo, 2015). There are different sorts ofagreement get assessed which need to comprehend by supplier and administration clientexpressed as take after: 2
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