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Training and Development - Assignment

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Added on  2020-04-21

Training and Development - Assignment

   Added on 2020-04-21

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Running head: TRAINING AND DEVELOPMENTTraining and developmentName of the studentName of the universityAuthor Note:
Training and Development - Assignment_1
2TRAINING AND DEVELOPMENTExecutive SummaryThe main purpose of the following report is to emphasize on the rational and purpose of trainingand development of Comfort Delgro Corporation Limited in the modern market of sharingeconomy. The report includes a survey of the business environment and the training needsanalysis of the drivers of the mentioned taxi company. The report has also focused on whetherthe training provided by the organization is aligned to the business goal. The report has alsohighlighted the needs for the training of the drivers and making them accustomed to the moderntechnology. The researcher has also highlighted on the different resources needed for theorganization to perform the training.
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3TRAINING AND DEVELOPMENTTable of Contents1.Introduction..............................................................................................................................4Rational and Purpose for Training...................................................................................................4Survey of the business Environment...............................................................................................5Figure 1- Percentage of Taxi Brands...............................................................................................6Figure No 2- Business Concerns of Taxi.........................................................................................7Table no 1- Taxis on Roads Indicator..............................................................................................82.Training Needs Analysis..........................................................................................................8Alignment of Training and Achievement of Goals.........................................................................83.Appropriate Training and Assessment Method........................................................................84.Validity and Reliability of the Assessment Methods...............................................................95.Resources Required................................................................................................................10Conclusion.....................................................................................................................................10References......................................................................................................................................11
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4TRAINING AND DEVELOPMENT1.IntroductionComfortDelGro is amongst the largest land transporting companies based in Singapore.The company has a global workforce and has global shareholders who have invested in thecompany. The Delgro group was established in the year 2003 through the merger of Comfortgroup and Delgro Corporation. The successful merger of the companies has been because of thesuccessful merger of the companies has expanded its global outlook and thus have increased itsfleet size to more than 43,500. Headquartered in Singapore the company has listed itself in theSingapore stock exchange. Comfort Transport Limited is a subsidiary of the Comfort DelGro andhas its separate chain of CEO and directors. Rational and Purpose for TrainingThe rise in the demand for the app cab system has severely affected the public cab hiringsystem. Many companies like UBER and GRAB have capitalized this opportunity andintroduced latest pick and drop facilities for the people in common. However the most importantreason that lies behind the sudden downfall of the private cabs is totally different from thecommonly accepted causes (Lim & Chia, 2015). The private cab owners have started anunofficial policy of ferrying passengers according to their own choice. The drivers often refuseto go beyond some limits and prefer to choose their own routes. This has made the customersquite furious and thus they have switched to alternatives like UBER and GRAB which can bebooked via online methods at any point of time without any refusal. Moreover the drivers ofthese companies are trained properly to operate the latest technologies. Thus the drivers ofComfort must be trained to use such latest modes of communication. Training is thus utmostnecessary to make sure that they can sustain in the market in the future. The company must
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