Understanding and Leading Change

UNDERSTANDING AND
LEADING CHANGE
1

2

INTRODUCTION 3
LO.1 4
P.1.Different organisations where change had impact on the organisations' strategy and
operations. 4
M1 Assess the different drivers for change in each of the given examples and the types of 5
organisational change they have affected. 5
Marks & Spencer case studies of changes 5
LO.2 7
P.2. Internal and external drivers of change that affect the leadership, Team and individual
behaviour of M&S 7
M2 Apply appropriate theories and models to critically evaluate organisational response to
change. 8
P.3. Measures that can be taken to minimise negative impacts of change on organisational
behaviour. 9
LO.3 10
P.4. Different barriers for change and how they influence leadership in M&S. 10
M3 Use force field analysis to analyse the driving and resisting forces and show how they
influence decision-making. 12
LO.4 13
P.5.Leadership approaches 13
M.4. Evaluate the extent to which leadership approaches can deliver organisational change
effectively applying appropriate models and frameworks. 13
CONCLUSION 14
REFERENCES 15
3

INTRODUCTION
Understanding and leading change refers to prepare the workers to face the problem
which come after the initiation and implement the change, understanding and leading change
help the participants to examine the change, psychological, political, organizational issues they
generate. Report summarized the different organisational example when change impact the
organisational strategy and operations. Internal and external drivers of change affect leadership,
team and individual behaviours within Marks and Spencer. Measure that taken to minimise the
negative impacts on organisational behaviour. The different barriers for change and determine
how they influence leadership decision making in Marks and Spencer and different approaches
to dealing with change in organisation.
LO.1
P.1.Different organisations where change had impact on the organisations' strategy and
operations.
Change is also an important part of the organisations a company can not survive and run
their business without doing changes with the time. Changes are not always welcome by the
employees, managers and business owners. All the workers are doing there work with their
traditional ways, changes can create the fear in employees mind that they have to leave their
comfort zone and they think that they will not able to adapt the new change. It can be painful
sometimes with short time effects but on the other hand there are many benefits also for the long
term business success(Mahembe, Bright, and Amos 2014.).
Impact of the change on the strategy and operations in organisations.
Changes helps to the business to run with the current trends, changes help to get know
about the latest needs and wants of the consumers, staying with the current trends help the
business to engaged their current customer with them to long term and attract the potential
customers in the business. Many businesses. Marks and Spencer running there Business from
many years, they had survived in business because of the changes, they implement the change
when there is need of that. They follow the trends of the consumers and analyse their needs and
wants. From the above analyse they set their strategy that how much amount of product has to be
produce what are sources are needed, how to get the material for the production. What are the
medium has to be choose for the product distribution etc(Salman and Broten, 2017).
4