Understanding & Leading Change Of An Organizations

Understanding & Leading Change
Table content:
Introduction
LO 1:
Compare different organisational examples where there has been an impact of
change on an organisation’s strategy and operation.
LO 2:
Evaluate the ways in which external and internal drivers of change affects
leadership,team and individual behaviours within an organisation.
Evaluate measures that can be taken to minimise negative impacts of change on
organisational behaviour.
LO 3:
Explain different barriers to change and determine how they influence
leadership decision-making in a given organisational context.
LO 4:
Apply different leadership approaches to dealing with change in a range of
organisational context.
Conclusion
References

Introduction:
In the report of this Unit the chosen organisation to speak about is known as one of the most
known retail companies in the UK and not only, which in the last few years has gone through
some new changes because of many factors around which will be mentioned later in the
report.The name of the company is indeed Marks&Spencer.
Alternating or substituting in business circumstances and situations may have a straight
impact on an organization's capacity to stay afloat in its marketplaces. Multiple business
experts think that organizations that do not adapt to changing macro and micro environments
are attempting to lose their allure over time (Barbara and Swailes, 2010). Modifications may
enable an organization to rethink its strategy and create innovative objectives to meet all the
requirements in the sustaining marketplace.
Marks & Spencer, headquartered in the United Kingdom, is among the most well-known
retail companies in the UK, but also in other states where it is operating as the EU and USA .
The company was established during the year 1884 and works within the retail sector
(Cameron and Green, 2015). When looking at the amount of workers at Marks & Spencer, it
is estimated that the company employs around 84,000 people throughout the globe.
Apparel,shoes and accessories, furniture and home accessories ,food items, and a variety of
other items are among the main goods offered by the organization.
LO 1:
Compare different organisational examples where there has been an impact of change
on an organisation’s strategy and operation.
Change drivers are indeed events or circumstances that cause adjustments in an organization's
regular functioning and operation. Multiple researches in organizational administration may
make you realize that multiple and different organizations have distinct change drivers. Also
as a result, M&S might have had a large number of change drivers, as described below:
M&S's operation is affected by a variety of political issues in the United Kingdom, which
forces the company to rethink its strategies and the company goals (Cawsey et al., 2011).
Furthermore, a state's financial weaknesses may be a catalyst and motivating point for
different retail organisations and in particular for M&S.
Furthermore, technological advances may be the cause of the organization's transformation.
Somehow there may be times when M&S must abandon its previous technologies in favor of

the purchase of new equipment and as well employ staff that would be able to engage with
the new technologies.
It has been shown that there exists several drivers of change for M&s in this manner.
The consequences of change:
When it comes to the effects of change on M&S, it could be stated that changes that can take
place in the business environment are to blame for the subsequent effects.
Modifications in an organization's productivity gains and as well in the work rate sector are
typically profound. Adjustments in the UK's nature of the economy and as well in the
political sector may force M&S as well as any other businesses to rethink their strategies.
Multiple researches in organizational top leadership are useful in recognizing that
modifications may have a significant impact on the organization's long-term viability (Daft
and Marcic, 2010). Production and revenue may both be improved if adjustments are
determined to be beneficial to the company. Organizations, on the other side, are probable to
be harmed if developing changes pose a threat to M&S. According to the latest research, the
impending developments would have an impact on a wide range of industries. Those
categories may comprise commercial marketing and advertising, staff accomplishment,
workforce structural or administrative placement, and etc.
Change in the organisational action of plans:
Listed below is among the most significant developments in organizational strategy.
Emergent changes in an organization are responsible for having a significant impact on the
strategy. Changing circumstances in organizations, according to most of the research, may
enable the business to create new approaches and methods (Deichmann and Stam, 2015). In
light of current organizational plans, it may be said that developing changes in the business
environment require strategy adaptability. Effective strategies are critical for M&S to adapt to
changing circumstances while also recovering efficiency and revenue.
Adjustments have an impact on the strategy of many of these sections inside an organization
(Koontz and Weihrich, 2012). Changes in organizational structure, learning and improvement
strategies, work team and personnel numbers, as well as other factors may be required by the
top management to be adjusted.
Within that manner, it can be stated that changing developments have a significant impact on
an organization's strategy for achieving sustainable growth and development in its respective
marketplaces.
An overview of the M&S and its change processes:
There exists a lot of research papers related to the M&S company in the United Kingdom.
Has been discovered that some change drivers exist, and perhaps even the effects of the
modifications that took place on the organization. Below it can be found a summary of the
significant results from some of those research papers.

Brexit Impact on the M&S:
We all know that in 2016, the United Kingdom held a referendum where each of the
European Union's member nations took part. Following the vote, the United Kingdom
withdrew from the European Union and declared itself the world's only economy. It has been,
and indeed is the main choice made by the British government, ultimately resulting in the
worst social - financial circumstances of the state (Hobbs, 2016).
According to the research, various EU member nations have a detrimental impact on the UK's
political connections. So the majority of nations have a negative view regarding UK-based
companies doing business in foreign marketplaces. Therefore , it was also discovered that the
UK was in the midst of a significant crisis that had a negative impact on the majority of the
state's businesses.
It was revealed that M&S, the most well known company in the United Kingdom, has been
exposed to significant risks as a result of adjustments in the financial and socio - political
system. Also in the financial marketplace the fall of the pound, had enabled the company to
lower the pricing of its goods in order to increase revenue and performance in the commercial
marketplaces. Except that, however, the companies additionally made a number of choices
on staff layoffs, the establishment of innovative economic and growth plans, and a variety of
several other initiatives (Mann et al., 2016). Under this manner, it could be stated that
BREXIT had a significant impact on M&S's operations in European markets, allowing
tactical leaders to create innovative goals and programs to ensure market continuity.Therefore
that being said it can be concluded that the company had implemented more of a personnel
change as that implies of implementing mass hiring or layoffs due to the BREXIT that has
taken place.
Logo of Marks and Spencer:
The economic crisis of 2007-2009 that had a bad impact on the M&S as a business:
Some shifting circumstances that M&S encountered in the British trading marketplaces had
taken place between 2007 to 2009 and were equivalent to the BREXIT vote. From the
research paper it was found how the organization missed a significant amount of revenue as a

result of the mortgage crisis in the United States. Circumstances comparable towards the
Great Depression were seen throughout the world, which were also influenced by
multinational organizations' operations (Guillén, 2012). According to the research, M&S
operate a large number of outlets and shops in the United States, which were badly impacted
mostly by the financial downturn from 2007 to 2009. Throughout this period, the company
had to make significant adjustments towards its tactics so the company could stay afloat in
the difficult economic environment.
In light of the impacts of the 2007-2009 global recession, leaders in the organization were
forced to stop operating some shops in order to reduce maintenance revenue. That being said,
M&S was also discovered to have thrown away a lot of goods offered in various commercial
sectors. The organisation's manufacturing processes have been adjusted to suit the new
circumstances (Northouse, 2015). That had been a period when the company was said to be
working on ways to reduce the number of employees. The organization's staff number was
discovered to be almost two-thirds of what it had been before.
Marks & Spencer devised strategies to successfully handle the changes, which included
taking into account commercial ethical obligations as well. For the interests of the society and
its workers, the organization advocated a no of extra duties that occurred and had been
accomplished in the commercial marketplaces. Effect of the external global marketplace
enabled M&S to deal with a variety of circumstances and establish innovative methods
within that manner. M&S's lengthy operating background was among the nearly all
reassuring aspects again for the company throughout the 2007 financial recession. The
research paper shows that societal variables in the United Kingdom and the United States
favored Marks & Spencer's company (Moran and Cohn, 2011).
In addition, tactical methods like corporate social responsibility among others enabled the
organization to successfully run its operations. M&S was among the most pricey brands
worldwide also in 2007. Because the cost of goods were very expensive, that resulted in a
decrease in sales volume. Along with that, the global recession of 2007 had a significant
impact on M&S's goods dispensing to the stores, and they had staff executives and leaders to
find the weaknesses and then they had to think of a way to reform so they could increase the
sales volume along with the profit as well.Due to the 2007-2009 global recession that has
effect on the M&S being also a global retailer,so therefore the company has gone through a
remedial change were about leaders and top managers has to review their strategies in order
to get successful and to maintain as they were known leaders of the retail marketplace.
Swot Analysis of the Marks & Spencer company
Strengths:
Over the last 136 years, Marks & Spencer was in business. It is a major retailer in the United
Kingdom. Penny Bazaar in Kirkgate Market was the company's first commercial venture.
Throughout the decades, the company has formed a number of significant relationships
almost everywhere on the globe. The business benefits greatly from a wealth of expertise.
Marks & Spencer seems to have a notoriety for offering high-quality goods to its consumers.
As a result, whenever individuals are purchasing in the UK markets, most choose the M&S
shop as it is also known as per Statista that is the 2nd popular supermarket in the United
Kingdom.

M&S has physical shops throughout Europe, Asia, and the Middle East in addition to the
online stores and sites. It is estimated by the experts that the business has 1463 locations
worldwide, including 1035 in the United Kingdom. Their corporation's global expansion has
been aided by online shops and physical locations.
Shoppers may choose from a wide range of goods at M&S. For example, out of 136 decades,
the business has offered a range of fruits and veggies for more than 40 years. The business
has developed strong connections within the community agricultural producers to get fresh
products that can be offered to its consumers. According to the business's "providers
management department," it seems to have around 400 providers having 800 locations in 44
countries across the globe. Consumers may choose from 500 various kinds of prepped
veggies, salads, including fruits. Marks and Spencer is the only retailer that provides that very
wide range of goods to its consumers. M&s also offered a significant no of well-known
creators from various companies a position in its shops. North Coast, Autograph, Collezione,
Big & Tall, Blue Harbour, Indigo Collection, Portfolio, Classic, Per Una, Limited Collection,
and many more are just a few of them. Marks and Spencer has now become greater even in
those days as a result of bringing numerous names of well known designers all under a
rooftop.
Figure of the Swot Analysis