Understanding and Leading Change

Understanding
And
Leading Change

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1 ...........................................................................................................................................1
P1) ..........................................................................................................................................1
M1 ..........................................................................................................................................3
TASK 2............................................................................................................................................3
P2) ..........................................................................................................................................3
P3............................................................................................................................................6
M2: ........................................................................................................................................7
D1:..........................................................................................................................................7
TASK 3............................................................................................................................................8
P4............................................................................................................................................8
M3:.........................................................................................................................................9
D2: .......................................................................................................................................10
TASK 4..........................................................................................................................................10
P5: ........................................................................................................................................10
M4: ......................................................................................................................................12
D3:........................................................................................................................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Change is the procedure of reasoning of a function or activity to become different
compare to present current and past condition or structure. In today's complex and lucrative
market, all companies need to make appropriate changes to improve and stay long time in the
market and effectively manage their company. To satisfy the always-changing requirements of
consumers and offer the best product, top corporate department needs to change and review their
policies and plans (Aspling and Drewell, 2013). A change in the company however is not easy to
apply, so good guidance and management are required to inspire workers to adjust. For this
project report selected organisation Next Plc, which is a British multinational clothing, home
products and footwear. The headquarter of the company situated in Enderby, Leicestershire,
England, United kingdom. The company founded in 1864 (55 years ago) by Joseph Hepworth.
This report consist of impacts of the company's strategy and activity and identify the drivers that
change organisation. Along with analysis the different ways that relates to internal and external
drivers and impact on the team, leadership and individual behaviours. Apart from this, define
different barriers regarding to change and impact on the decision making of leadership then
apply all the leadership approaches to dealing with the range of organisation.
TASK 1
P1)
Organisational change is basically a process for modifying or changing a vital part of
organisation like its polices, technology, procedures, culture, etc. In order to improve its
strategic advantages and to growing customer experience in order to improve its share of the
market and position. It is important to do sufficient work to understand the recent trends and
expectations after a plan or approach is developed to reach the desired goals and objectives in
order to properly execute a transition. In order to better understand the effect of transformation of
the strategies and activities on the company, two companies are chosen to update their systems in
order to provide their clients with better public services and security (Benke and Miller, 2013).
Basis Next Plc Topshop
Technical
changes
Technological development and
technological advances have changed
Due to modification in the
technology, customers are also
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consumers' demand for a simple financial
system that offers them with 24/7 access
and various possibilities for mechanical
and virtual operation across various
channels. They wanted to apply simple
access and proper manage of money
online with more security. To fulfil the
expectation of Next Plc customer require
to apply all the appropriate changes in the
technology.
Strategy:
To apply the changes in the technology
for this select strategy of provide app of
Next plc company where customer easily
know about the discount offers and select
clothes and other things without visit on
the store (Chang, 2014). It is providing
many security and time saving for the
customer.
Impact on the operation:
The changes in the technology impact on
the entire operation of Next plc. It shows
positive impact and increase
responsibility of top managers and other
division to provide proper
encouragement and route that impact on
the planning, decision making, control
and coordination for efficient apply of
strategy.
anticipating higher service quality
and responsive customer services.
They are searching for individuals
attention and related offers from
their bank and need to
modification regarding to online
as well as shopping. Hence, it
become important for the systems
and technology to supply all the
desired services.
Strategy selected:
Top Shop is applying changes in
their strategy for better online
shopping and payments. It has
applied that new approaches for
internet banking. There are
providing better services and at
the time of online payment and
add new features of password to
access information by customer to
protect their money during to
payment.
Impact on the Operations:
to achieve success in the
competitive atmosphere and select
the new technological promotion
in Top shop has decided to hire
some workers who have good
knowledge of technology and
easily apply the innovation.
Organisational To organise organisational activities in Top Shop store is applying the
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