Marketing Essentials: Nestle vs Unilever - A Comparison of Marketing Mix
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This report compares the marketing mix of Nestle and Unilever, evaluates their product, price, place, promotion, people, process, and physical evidence strategies. It also includes a basic marketing plan for Nestle.
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Marketing Essentials
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Table of Contents INTRODUCTION...........................................................................................................................1 Task 1...............................................................................................................................................1 Covered in PPT.......................................................................................................................1 Task 2...............................................................................................................................................1 P3. Differentiate between of two companies in context of marketing mix............................1 Task 3...............................................................................................................................................5 P4. Evaluate and design a basic marketing plan for an organisation.....................................5 CONCLUSION..............................................................................................................................10 REFERENCES..............................................................................................................................11
INTRODUCTION AMarketingistheprocessofprocuring,assessing,manufacturing,sellingand distributing along with promotional activities product and services for fulfil the customer needs and wants as well as to promote their brand in competitive marketplace (Baker and Magnini., 2016). The objective of marketing of basically scrutinize for attracting the large number of customer at the market place in order to develop the sales of respective company. It is very essential for building or making better relationship between customer. As in context to business the marketing is utilised for preparation short or long term profitability by investing incurred in product and services that generates the outcomes in terms of Goodwill, High market share, customer retention etc. In this report the company is considered as Nestle is a Swiss Multinational food and beverages processing of conglomerate corporation which it operated from the headquarter in Vevey, Vaud, Switzerland. In this report the topic are commence to covered key roles and responsibilities of marketing as well as in organisation. It require to compare with other venture through marketing mix and evaluate the marketing plan for organisation perspective (Baker and Saren, 2016). Task 1. Covered in PPT Task 2. P3. Differentiate between of two companies in context of marketing mix. The background of marketing mix is consists about the set of actions or strategies which is usually assorted by a company to promotes its brand or product in the market. It involves the 7Ps combination of marketing mix such as Product, price, process, place, people, promotion and physical evidence etc. In this section, the comparison between two companies as Nestleand Unilever ventures of their marketing mix to measure better planning process to accomplish the objectives (Proctor, 2020). BasicNestle CompanyUnilever company ProductTheproductsofNestleisThe Unilever venturehaving 1
havingwiderscopein worldwide,asthey manufactured quality offood and beverages items (Rancati, Gordini and Capatina, 2016). Their customer are very loyal innatureasproductsare havingpromisingtraitsthat stats about all regulation that helpstomeetsallhigh standardofquality.The offering of product by Nestle ventureisfoodandhealth, nutritionproductthatmeets the customer needs and wants such as baby foods, Mineral water, health and soft drinks and ice cream etc. their own product strategy as wellasproductmix.They segregatedtheirproduct combinationintodifferent categorysuchasFood, beverages,refreshments, health care, personal care and Waterpurifieretc(Rudden, 2016). They have overall 300- 400brandswhichcanbe measured through in marketing mix and Unilever comes under FMCGsegmentationwhere types of product brand procure are Dove, Axe, Rexona, Rama, Lipton, Lux and Knorr etc. PriceThetermspriceisdescribe about the value of particular product and which creates the salesrevenue.Theintensity levelofNestle'spricingis constructthroughits packagingaswellasraw material based. To implement price is decides on the basis of product type, nature, quantity and quality. As if the quality is in high standard then the price is implies expensive in nature By utilising the pricing tactics throughUnileverasin penetration manner in terms of high, low or quality of price. To implements the price in any form of product it is must to analysethecompetitorfirm pricingstrategyinFMGC market in worldwide. Unilever follows the competitive pricing andenhancetheimmense competitionofmarket research. As Unilever product 2
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while if there is low quality incurreditwillreflect economic range of the product. aremeasuredinwiderange that analyse through all cost segmentation from high to low range of price. PlaceNestle's product presenceis confront in the super market and malls overall worldwide. Theyarecontrolleditsown sales and distribution network to the other market products. Unilever enhance their product availabilityinhospitalsby facilitatesallhealthcare related products and canteens wherepubliccaneasily approach(Wirtz,and Lovelock, 2016). TheUnileverisusually operatesinmorethan190 countries.Thedistribution strategyofUnileveris commenced as they have more thanthousanddistributors wheretheyhave millionsof retailer existed in international. There is effective advantages ofglobalmanufacturingin marketUnilevergarbthe opportunity and they reduces their costs. The Unilever has a huge distribution network that includes retail as well as direct outlets. PromotionNestlecompanyhaving effective promotion activity as well as they known for their bestadvertisingcampaigns. Theyusuallypromotestheir productinsocialmediaand offlineplatformalongwith theyoptedsomeattractive quote to advertise their product forexampleKitKatis There is optimum promotional strategy of Unilever marketing procedure where it is one of thelargestdeliverablesof product in marketing to invest of about 8 billions pounds on a basis of year. By utilisation of digital media and e-commerce platform has rapidly increased the growth of Unilever product 3
chocolate brand of Nestle as its capturedthemarketthrough the quote which driven “take a break lets have kit kat” . As kit Katisveryinnovativeand mostperfectedproductby Nestleapartfromitmany productwhichincreasesthe companypromotionstrategy such as Maggie, Nests cafe etc. incompetitivemarket worldwide. Many health care productsofUnileverare promotedanditprovide positiveimpactstothe companyproductivity.Some of advertising sources are print media,streetholding, discounts and free samples. PeopleAs Nestle company is having wider presence in worldwide and the number of employees arecurrentlyworkingas 3,52,000workforcearein overallbranchescompany. TheNestle'stoplevelof managersareholdingtheir position as they play important roleandresponsibilityto making decisions related with business aspects. Unilevercompanyhaving number of employees 1,55,000 areactivelypresentand contributetheirwork attribution in overall company location existence. Their large number of employees work as pertheHRdepartment formulate policy which helps to their employees to save their rightsandtheyprovide effective services to customer. ProcessThecompanyhasbeen producingtheproductsby utilisingthebetteradvanced technologies.Nestlehave adaptstheirbestadvanced machinerywheretheyeasily served to their customers. TheprocessofUnilever productsarecommenced throughtheirproductionas wellastheirdistribution channels(Zolkiflyand Baharom,2016).Through whichthey highly optimised andeffectivelyscrutinizeto 4
make available the products to the customer in every location whereUnileverserved services. Physical evidenceAs Nestle company is innovate effectiveandoptimum products and they have setting their connectivity through their logoofNetscafeinvending machinery. Unilever company is planning to manufactured their products intonewconceptandnew designwithdifferentcolour specification.Thismakesit easierforcustomerto approach the Unilever product in retail stores. Above comparison of two organisation of marketing mix of Nestle and Unilever product through marketing mix of 7ps. As the product of Nestle is only focuses towards food and beverages on other hand Unilever is determined food, beverages, personal care product and extra product items. The prices are very reasonable for Nestle products but the range of Unilever products can approach by customer very easily as some are little expensive. The promotional strategy of Nestle is far effective in terms of advertising in offline and online platform while, Unilever makes their promotional strategies through countries to countries as well as they have huge capital budgeting. Nestle product are existed in global market and local street stores of food shops as Unilever is also enhance medical product and their availability of product is street shops, malls and medical vendor shops. By havingNumber of people are working in Nestle is around 3,00,000 workforce in globally. And in other hand The present number of workforce is lying around 1,55,000 where they contribute their work attribution in overall local company existence. The company is producing the product by utilising the optimum advancement of technology availability and As Unilever has approached advanced resources in their production department where their service is to be know for fastest deliverables of product in the market. Thereisbetteraccomplishmentofgoodwillthatinnovatesthroughoptimumproduct manufactured by Nestle in global competitive market as in other hand Unilever is having their brand value which is effective in FMGC sector as they provided valuable product in the market. 5
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Task 3. P4. Evaluate and design a basic marketing plan for an organisation. A description of marketing plan is stats that, it is very important activity which support to requires the optimum overall business plans as well as it provide the essential guidance related with setting of marketing goals and objectives to accomplish through forming a effective strategies. By preparing the marketing plan for the Nestle company is considered some sort of actions which should be taken for achieving the targets that improves the company growth and helps to retain existing and attract new customers (Larson and Draper, 2018). Marketing plans helps to provide a new platform for pursuing business by implements different marketing activities. For Nestle the marketing plan is constructed below: About company descriptions: A Nestle is the Swiss multinational food and beverages product as they deal with the over worldwide customer and it operated the headquarters Vevey, Switzerland. It is one of the largest venture in the world measured by the revenue and other metrics, they have total revenue of 10.46 billion along with 3,52,000 workforce are actively working all over the branches. Their products are comprises in Health care, personal care and mineral water, coffee and many others. The founder of Nestle venture is Henri Nestle who founded this company at the year of 1866. As Nestle having many high competitors like Heinz, Unilever, Hersely which they optimised and controlled in overall boundaries. As company having around 3,50,000 above employees who are working globally and contributes their efficiency and effectiveness to making Nestle productive with high capitalisation. Nestle is planning to introduce their new product concept by evaluating new marketing plan. Mission: The Nestle's Mission statement stats “ By positive influence from social environmentin which they are operate with assurance of corporate citizens, with due regards for those environment standard and societal aspiration that will improve the people standard of living”. Vision: 6
Nestle's vision statement- Having a aim to become most competitive company in health and nutrition segmentation as they want to deliver better and optimum product which suitable for the citizen and perfered suppliers who selling productive products. Objectives: The company having objective to focus new concept of product introduce in the market to creates some dynamic changes (Pike, 2016). As they can plan to introduced new baby product which comprise about the baby's health food and health care product name NestleCare. According to this new product the marketing STP could help to determine Nestle product market segmentation, targeted customers and positioning in competitive market place. Swot Analysation: STRENGTHWEAKNESS Nestle is having excellence source of ResearchandDevelopmentwhichis unbeatable. Their existence in many location across globally where they have captured the high level of geographical market. Theyhavelesscompetitorfortheir product as well as their brand portfolio. Some of effective and valuable product ofNestlelikeKitkat,Maggiehas overtake the competitor market. Nestleishavinghighlyeffective marketing promotional activity. They need to faces the criticism of high water usage, selling contaminated food itemsandunethicalwayofother products. Some of the product of Nestle faces challengesinthemarketforquality point of view for example: Maggie, it is product where it creates an negative impact when research found lead in it. OPPORTUNITIESTHREATS Byclearingofproperlabellingof productcouldmakereflecttowards harmful product. Theadvantagesofraisingthesmall Silicon Valley which are related with As they have poor quality and scarcity of water. Theincreasingthecompetitionof beveragesproductincompetitive market. 7
start up food.Thepricesofcoffeebeanscould significantly rise due to major weather disaster. Pestle AnalysisAccording to this framework of macro environment factors is been used in environmental aspect to s measure or analyse the component of external market environment. Political:According to this factor is determines the corporate and government policies create an influence to the organisation. Nestle operates across 190 countries and various political factor that affect the day to day operations in the organisation. The policies which makes changes formulated in Nestle which relate with import, export and other corporate regulation. Economical:Through this factor, it derives about the specific country economic like market growth, inflation, recession and other that create directly impact on business. The cost of raw material which consumed changes due to political and environmental factor where they provide quality of food to bring major challenge. As they need trying to expand their business in United Kingdom, but the Brexit market is big challenge for Nestle to attain the competitive advantages of their business. Social:To determine the social environment of the specific market is matter to their cultural trend, demographic, population analytics etc. Nestle has focuses towards the market trend of UK where different type of people's having their distinct level of taste and preferences that ability to anticipate the requirement of customer and bale to offer high quality price. Technological:In this factor it describes the innovation in technology create an impact towards the industry and market. As Nestle is considered towards the digital solution and services of internal and external market. The scope of technology is having in goodin United kingdom. Environmental:The factor includes overall influence or are determined by surrounding in thepresence of current environment. To making assure that Nestle makes convince towards their product manufacturing which create an Zero environmental via its operation. The group efforts to reduces which is assorting the plastic in their product and their aim to accomplish the target to producing eco friendly type of product which creates positive impact towards the society. 8
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Legal:According to this factor is emphasis the legislation system is propounded to be analysed and construct for not allowing the unethical product traits in as per the pattern. The product of Nestle is predicts as surety as they would not be manufacture any unethical product as well as raw material consumption that creates any kind of negative influence. Marketing STP The procedure of marketing STP is describes about the connection between overall market and the specific company who determines to compete with their product in that particular market. As it refers to the process of segmentation, targeting and positioning where these three factor plays different and important role by providing the optimum information related to the product scope, customers and competitive market opportunities (Rancati, Gordini and Capatina, 2016). The objective of market STPis to guide the organisation to the development and implement as per the appropriate manner in company perspective. In below there is STP of Nestle company for their new baby product “Care”. Segmentation:This is the factor which dividing the market into smaller groups of buyers and sellers as per the distinctive needs, characteristics and behaviour of particular selective market. In perspective of Nestle company, their new product“Care”can approach the market in urban and rural areas where they can easily segregate the market in smaller group, age, gender etc. By making a proper advertisement with assurance of product specification benefits for baby's health, food and personal care context along with implement the costing as per the market research and their targeted customer buying capabilities. Targeting:According to this marketing factor, it helps to evaluate each market segments point of view to attract the customer or target the customer at the time of new product introducing in the competitive market (Rudden, 2016). By target the people for new product of Nestle's“Care”as it derives the health care and baby product. So, the company can easily target to small babies. Positioning:By arranging the product to occupy a position to holding a desirable places that relative to compete with the products in the minds of customer which targeted by particular company. As Nestle's product is having an effective approach where the customers are actively approach the products. Thus, new product of Nestle“Care”can be positioned on the basis of their target customer's attributes. 9
Monitoring and Controlling: The concept of monitoring and controlling having process overseas all objectives and necessary are essentials to ensure that they approve the authentic project as per the availability of scope, on time and on budget that proceeds to eliminates the risks. For Nestle company's“Care” product could be measured through incurring the cost and other expenses, promotions and raw material cost are factors which company needs to monitor as well as they have to measure from their previous data performances (Piñeiro-Otero and Martínez-Rolán, 2016). They have to control their expenses by analysation of their profit margin and market share ratio as it will support to manage their budget in terms of investment in their product expenses incurred. Evaluation The raising of new product by Nestle is very effective as company has invested their vision and mission in new product specification in health care sector. As the brand value of Nestle is covered overall market as well as customers having trust to Nestle product quality. They initially started this vision by introducing the baby health care product. The target customer would be Nestle existing clients in the market and they have plan to design effective promotional strategy to attract new customers for generating the high form of revenue. The pricing range would be decides on the basis of economic scale as well as the quality of product. Through analysation of Nestle “Care” with marketing mix which will provide an idea as well as details will generates on the basis of 7ps for new product of Nestle: Marketing Mix(7Ps)Information related with new product of Nestle's “Care” ProductThe product description is baby health and personalcareproductwhichisconsists differenttraitsoflotion,creamsandfood related items. PriceBy targeting rural and urban areas customers along with Nestle need to implies their cost on the basis of new and existing customer buying capacity(ZolkiflyandBaharom,2016). 10
Nestle's“Care”isderivesitspricesasin economicrangewherepeoplecaneasily approach. PlaceAs it is a health care product so, the availability of Nestle's “Care” will be in rural and urban countries, Mallsand hospitalcentreswhere customers can approach and buy the product as per their convenience. PromotionThe promotional strategy of Nestle's “Care” will promote through social media platform, streetbanners,digitalmarketingsources approachtomakingtheproductawareness effectively. PeopleCompany decides to hire new candidates from science and biological background to making their product successful achievement where it generates positive outcomes. ProcessBy adapting of new technologies and optimum qualityofrawmaterialprocurebyNestle company to effective manufacture of Nestle's “Care” product Physical evidenceThe presence of physical evidence of Nestle company having better goodwill in the world wide market as the company logo is creates a value in the competitive market. The customer are very loyal towards Nestle products (Wirtz and Lovelock, 2016). 11
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CONCLUSION From above report of Marketing Essentials as it comes to conclude as by explaining of different roles and responsibility of marketing as well as in organisation perspective that shows about how a company can boost their brand or product value in market through effective marketing. By discussing the marketing mix to applying 7ps of marketing to compare between two companies who belongs from the same business industry which generates the information and accomplish business related objectives. At last, to framing a better and effective marketing plan that provides the guidance to the company about their new product related opportunity and challenges information. The making of STP in the context of new product as choosing of market , target customer and compete with other brand product to retain the productive position in the competitive market. Apart from it by accessing the cost and expenses forecast and new marketing mix of new product of company for better marketing plan. 12
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