Interpersonal Skills of Non Direct Care Workers in Social Care

Unit 25 Support Work
in Social Care

Interpersonal skills of non direct
workers
• The non direct care workers in health care organization will have a wide
variety of various operations that are taken into consideration by nursing
care or residential care home.
• These core values will help them to improve the quality of services they
provide and aid them in supporting various operations that help in better
management of operations.

Cont....
Some key skills that are possessed by the non direct care workers are:
Verbal communication skills
• The non direct care staff must be very efficient in verbal communication for
effective management of various operations.
•They must possess good listening skills, avoid using jargon and should be
non judgmental.

Cont....
Non verbal communication skills
•They must also possess the effective ability to perform non verbal
communication.
•Their body language and gestures are required to be very presentable and
appealing.
•Besides this, their dress up also helps in easy identification.
•Further, they must also provide each other with effective personal space.