Human Resource Management: Purpose, Function, and Practices
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AI Summary
This report focuses on the purpose and function of human resource management, strengths and weaknesses of different selection methods, and HRM practices in Chocolo Fantastica and Microsoft. It also highlights the importance of employee relations and employment legislation.
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Human Resource Management
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Executive summary
The current report will focus on purpose and the function of human resource management
along with this the Strength and weaknesses of different recruitment and selection approaches of
Chocolo Fantastica. Further it also concludes the benefit of HRM practices for both employees
and the employer as well as the effectiveness of different HRM practices of Microsoft.
Furthermore, report also highlight the importance of employee relation in decision-making and
key elements of employment legislation and it impacts on the HRM of Microsoft. At last the file
illustrates the application of HRM practices of Chocolo Fantastica.
2
The current report will focus on purpose and the function of human resource management
along with this the Strength and weaknesses of different recruitment and selection approaches of
Chocolo Fantastica. Further it also concludes the benefit of HRM practices for both employees
and the employer as well as the effectiveness of different HRM practices of Microsoft.
Furthermore, report also highlight the importance of employee relation in decision-making and
key elements of employment legislation and it impacts on the HRM of Microsoft. At last the file
illustrates the application of HRM practices of Chocolo Fantastica.
2
TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................4
SECTION 1......................................................................................................................................4
a) The purpose and the function of human resource management..............................................4
b) The strengths and weaknesses of different types of selection methods..................................6
c) Two potential improvement for Chocola Fantastica in selection process...............................7
SECTION 2......................................................................................................................................7
a) Person specification for the role..............................................................................................7
b) Current methods of advertisement of job with their merits and demerits...............................9
c) Recommend where job advert will be placed and why.........................................................10
SECTION 3....................................................................................................................................11
Benefits of training and internship schemes for both employer and organization....................11
Flexible working arrangement in Microsoft and its benefit to employees and Microsoft.........12
Evaluate how Microsoft motivates its workers through the way it designs its job roles...........13
SECTION 4....................................................................................................................................15
Employee engagement and its advantage to organization.........................................................15
Evaluate the key approaches that how they improve the communication in the work place... .16
key elements of UK employments legislation that influence the HR decision..........................17
CONCLUSION .............................................................................................................................18
REFERENCES..............................................................................................................................19
3
INTRODUCTION...........................................................................................................................4
SECTION 1......................................................................................................................................4
a) The purpose and the function of human resource management..............................................4
b) The strengths and weaknesses of different types of selection methods..................................6
c) Two potential improvement for Chocola Fantastica in selection process...............................7
SECTION 2......................................................................................................................................7
a) Person specification for the role..............................................................................................7
b) Current methods of advertisement of job with their merits and demerits...............................9
c) Recommend where job advert will be placed and why.........................................................10
SECTION 3....................................................................................................................................11
Benefits of training and internship schemes for both employer and organization....................11
Flexible working arrangement in Microsoft and its benefit to employees and Microsoft.........12
Evaluate how Microsoft motivates its workers through the way it designs its job roles...........13
SECTION 4....................................................................................................................................15
Employee engagement and its advantage to organization.........................................................15
Evaluate the key approaches that how they improve the communication in the work place... .16
key elements of UK employments legislation that influence the HR decision..........................17
CONCLUSION .............................................................................................................................18
REFERENCES..............................................................................................................................19
3
INTRODUCTION
Human resource management is a step by step methodology managing the employees in
the company which involves hiring, training and motivating the employees (Brewster, Mayrhofer
and Farndale, 2018). Chocolo Fantastica is a company which deals in tailor chocolate based
greeting cards and present in United Kingdoms. The company deals in Software. Operating
Systems, Xbox, Mobile and many more the company has more than 145000 employees.
Microsoft is among the biggest brand in the world. This report highlights the purpose of HR
function and it importance to the organisation. Along with this it will discuss the Strength and
weaknesses of different recruitment and selection approaches of Chocolo Fantastica. Further it
also concludes the benefit of HRM practices for both employees and the employer as well as the
effectiveness of different HRM practices of Microsoft. Furthermore, report also highlight the
importance of employee relation in decision-making and key elements of employment legislation
and it impacts on the HRM of Microsoft. At last the file will illustrate the application of HRM
practices of Chocolo Fantastica.
SECTION 1
a) The purpose and the function of human resource management
HRM purpose within organization is to increase productivity of business by optimizing
effectiveness of their workers.
The Effectiveness in the Functions of Human resource management can help the company
to achieve their goals and objectives easily. Human resource is the most important element in the
organization. The purpose and the function of HRM in workforce planning and resourcing in the
Chocolo fantastica are as follows -
Recruitment: This is the main function of the HRM in recruitment and selection. In this
function the company select the best potential candidate out of so many other applicants and then
decide to employ them on the best suitable post in the company (Brewster and et.al., 2016). The
purpose of having a proper recruitment process is to hire the best candidates that will help the
company to fulfil their objectives and goals. The performance of the employees is directly
related to the performance of the company. Chocolo Fantastica is having long progress of
selection and requirement which helps them to analysis all the candidates properly and selects
the best out of them. The current problem with recruitment process of company is the amount of
time which HR is taking to select or recruit an employee for given post. So for this the future
4
Human resource management is a step by step methodology managing the employees in
the company which involves hiring, training and motivating the employees (Brewster, Mayrhofer
and Farndale, 2018). Chocolo Fantastica is a company which deals in tailor chocolate based
greeting cards and present in United Kingdoms. The company deals in Software. Operating
Systems, Xbox, Mobile and many more the company has more than 145000 employees.
Microsoft is among the biggest brand in the world. This report highlights the purpose of HR
function and it importance to the organisation. Along with this it will discuss the Strength and
weaknesses of different recruitment and selection approaches of Chocolo Fantastica. Further it
also concludes the benefit of HRM practices for both employees and the employer as well as the
effectiveness of different HRM practices of Microsoft. Furthermore, report also highlight the
importance of employee relation in decision-making and key elements of employment legislation
and it impacts on the HRM of Microsoft. At last the file will illustrate the application of HRM
practices of Chocolo Fantastica.
SECTION 1
a) The purpose and the function of human resource management
HRM purpose within organization is to increase productivity of business by optimizing
effectiveness of their workers.
The Effectiveness in the Functions of Human resource management can help the company
to achieve their goals and objectives easily. Human resource is the most important element in the
organization. The purpose and the function of HRM in workforce planning and resourcing in the
Chocolo fantastica are as follows -
Recruitment: This is the main function of the HRM in recruitment and selection. In this
function the company select the best potential candidate out of so many other applicants and then
decide to employ them on the best suitable post in the company (Brewster and et.al., 2016). The
purpose of having a proper recruitment process is to hire the best candidates that will help the
company to fulfil their objectives and goals. The performance of the employees is directly
related to the performance of the company. Chocolo Fantastica is having long progress of
selection and requirement which helps them to analysis all the candidates properly and selects
the best out of them. The current problem with recruitment process of company is the amount of
time which HR is taking to select or recruit an employee for given post. So for this the future
4
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plan of Chocolo Fantastica will be to explore new recruitment policy so that they could be able
to improve speed for the process.
Training and development: Training and development programs organized for the
employees are very important for the new employees to adjust in the culture of the company
(Cogin, Ng and Lee, 2016). It is the function of HRM department to provide proper training and
development programs to their existing and new employee. The purpose behind organizing these
types of programs it motivates the employees, helps to improve the skills and the performance of
the employees and more importantly it increases the retention rate of the Chocolo Fantastica. The
company also organize various leadership and skill development programs which helps their
employees to perform better. The main issue with training and development is of waste of time
due to lack of proper policy and standard of it into company. So for this Chocolo Fantastica it is
very important that they are planning for proper and maintenance of training and development
process.
Job analysis: Analysis of job is one of the major function of Human resource
management. Job analysis is the step by step methodology of collecting information about the
need human resource for specific jobs and analysing them. This process helps the company to
identify the vacancies in the company. In Chocolo Fantastica the job analysis is done by the
human resource department in proper and a systematic manner (DeCenzo, Robbins and Verhulst,
2016). The current problem with job analysis is that the HR of company is intended to create
personal biasness with the people or candidates who are coming for interview purpose. So for
this company will employee qualified personals who are generally not bias with anyone around.
Performance Management: The performance management is one of the most important
function of the HRM. In these the HR department measure the performance of the employees of
the company, identified the problems affecting the performance of the employees and monitor
and review the work on the employees. This function helps the employees in improving their
performance as well as it helps the company to eliminate the problems affecting the performance
of the employees as well as helps in decision-making regarding the employees by monitoring
their effectiveness and performance. Chocolo Fantastica measures the performance of their
employees and provides them review on regular bases. The purpose of proving reviews are it
helps the employees to enhance their effects in the work moreover this also helps the firm to take
decision regarding the promotion or firing of the employees. The poor performance management
5
to improve speed for the process.
Training and development: Training and development programs organized for the
employees are very important for the new employees to adjust in the culture of the company
(Cogin, Ng and Lee, 2016). It is the function of HRM department to provide proper training and
development programs to their existing and new employee. The purpose behind organizing these
types of programs it motivates the employees, helps to improve the skills and the performance of
the employees and more importantly it increases the retention rate of the Chocolo Fantastica. The
company also organize various leadership and skill development programs which helps their
employees to perform better. The main issue with training and development is of waste of time
due to lack of proper policy and standard of it into company. So for this Chocolo Fantastica it is
very important that they are planning for proper and maintenance of training and development
process.
Job analysis: Analysis of job is one of the major function of Human resource
management. Job analysis is the step by step methodology of collecting information about the
need human resource for specific jobs and analysing them. This process helps the company to
identify the vacancies in the company. In Chocolo Fantastica the job analysis is done by the
human resource department in proper and a systematic manner (DeCenzo, Robbins and Verhulst,
2016). The current problem with job analysis is that the HR of company is intended to create
personal biasness with the people or candidates who are coming for interview purpose. So for
this company will employee qualified personals who are generally not bias with anyone around.
Performance Management: The performance management is one of the most important
function of the HRM. In these the HR department measure the performance of the employees of
the company, identified the problems affecting the performance of the employees and monitor
and review the work on the employees. This function helps the employees in improving their
performance as well as it helps the company to eliminate the problems affecting the performance
of the employees as well as helps in decision-making regarding the employees by monitoring
their effectiveness and performance. Chocolo Fantastica measures the performance of their
employees and provides them review on regular bases. The purpose of proving reviews are it
helps the employees to enhance their effects in the work moreover this also helps the firm to take
decision regarding the promotion or firing of the employees. The poor performance management
5
would lead towards employees quitting their job due to unfair means of assessment. Therefore
Chocolo Fantastica should try to be fair with each of its employees so that they are maintaining
their relationship with company for longer duration of time.
Payroll- it is the function of HRM, which include balancing payroll information and take
care of wages deductions. According to this function they need to pay wages equally without any
confusion.
Discipline- Human resource manager provide training to obey rules within business, they
give direction to each and every worker to obey code of behaviour.
Grievance- HRM function is to solve issues fairly and treat all the employees equally.
For example, most of the people in workload quit the job because they cannot been able
to work within high pressure that this situation, human resource manager function is to solve
their issues and understand their situation which is beneficial for business to retain talented
people.
b) The strengths and weaknesses of different types of selection methods
Selection: The selection process of every company is different, most of the companies
uses pre-employment testing and interview (online, face to face or both). The Chocolo Fantastica
also uses pre-employment testing and interview method for selection of their employees. There
are different methods which are used by the quoted firm such that
Skills tests- it assure HRM to have the skilled applicants within organization for job
position. This test make ensure that candidates has at least minimum level of skill required for
vacancy. By using skills test as a selection method, the HR manager of the company will easily
determine whether the candidate have enough ability to fulfil the vacant seats or not. This test
involves Psychometric test, ability and aptitude test, personal profiling etc.
Strength : The strength of this methods is that it helps to get information about personal
mental ability. The major benefits of this method are it helps the HR manager to analysis
the knowledge and skills of the candidates and how they can contribute to the Chocolo
Fantastica (Newell and Scarbrough, 2017). This method also helps the HR department to
have a face to face interaction with the employees which helps them to check their
confidence level, presence of mind, communicate skills and many more,
Weakness: On the other hand, it consume a lot of time for completing the procedure. The
another drawbacks of this selection method are it doesn't illustrate the full picture of the
6
Chocolo Fantastica should try to be fair with each of its employees so that they are maintaining
their relationship with company for longer duration of time.
Payroll- it is the function of HRM, which include balancing payroll information and take
care of wages deductions. According to this function they need to pay wages equally without any
confusion.
Discipline- Human resource manager provide training to obey rules within business, they
give direction to each and every worker to obey code of behaviour.
Grievance- HRM function is to solve issues fairly and treat all the employees equally.
For example, most of the people in workload quit the job because they cannot been able
to work within high pressure that this situation, human resource manager function is to solve
their issues and understand their situation which is beneficial for business to retain talented
people.
b) The strengths and weaknesses of different types of selection methods
Selection: The selection process of every company is different, most of the companies
uses pre-employment testing and interview (online, face to face or both). The Chocolo Fantastica
also uses pre-employment testing and interview method for selection of their employees. There
are different methods which are used by the quoted firm such that
Skills tests- it assure HRM to have the skilled applicants within organization for job
position. This test make ensure that candidates has at least minimum level of skill required for
vacancy. By using skills test as a selection method, the HR manager of the company will easily
determine whether the candidate have enough ability to fulfil the vacant seats or not. This test
involves Psychometric test, ability and aptitude test, personal profiling etc.
Strength : The strength of this methods is that it helps to get information about personal
mental ability. The major benefits of this method are it helps the HR manager to analysis
the knowledge and skills of the candidates and how they can contribute to the Chocolo
Fantastica (Newell and Scarbrough, 2017). This method also helps the HR department to
have a face to face interaction with the employees which helps them to check their
confidence level, presence of mind, communicate skills and many more,
Weakness: On the other hand, it consume a lot of time for completing the procedure. The
another drawbacks of this selection method are it doesn't illustrate the full picture of the
6
candidates, it is not necessary that the candidates are honest in their interview. The pre-
employment test can't identify the practical skills of the employees like leadership, smart
working, teamwork and many more.
Informal chat- by conducting informal chat with new applicants Human resource
manager identify their additional abilities such as communication skill. This method is consider
one of the best method that helps to determine the whether the candidate is best suit for the
vacant position or not.
Strength : Informal chat provide advantage to person for expressing their point of view
in different way. Though it is time consuming method but it helps to determine the
capability and additional skills which they posses and worth for the company's success.
Weakness: but on the other hand it is risk of getting failure in selection process. This
method is time consuming and also spend lot of money.
c) Two potential improvement for Chocola Fantastica in selection process
The pre-employment test should be more situation based. This will help the company to
identify the practical qualities of the candidates.
Group discussion and group interview should be added to selection process these will
helps the HR to identify the team work and leadership skills of the employees
In order to improve selection method, HRM make list of questions in English include in
test that help to identify knowledge of person related to different languages which is less
time consuming activity.
Rather than informal chat, they need to use formal chat which helps to collect more
information about candidates professional skills.
SECTION 2
a) Person specification for the role
The Human resource management practices are used by the Human resource employees
and managers and other manager and seniors of the company. The Human resource activities
involves the Hiring and Firing of employees, managing the performance, training and
development, payroll and many more (Noe and et.al., 2017). These activities are generally use to
manage the employees of the company. Without a proper application of human resource
activities with the coordination of the other organizational department managing the employees
in very hard and complicated which can increase issues like high employee turnover ratio, less
7
employment test can't identify the practical skills of the employees like leadership, smart
working, teamwork and many more.
Informal chat- by conducting informal chat with new applicants Human resource
manager identify their additional abilities such as communication skill. This method is consider
one of the best method that helps to determine the whether the candidate is best suit for the
vacant position or not.
Strength : Informal chat provide advantage to person for expressing their point of view
in different way. Though it is time consuming method but it helps to determine the
capability and additional skills which they posses and worth for the company's success.
Weakness: but on the other hand it is risk of getting failure in selection process. This
method is time consuming and also spend lot of money.
c) Two potential improvement for Chocola Fantastica in selection process
The pre-employment test should be more situation based. This will help the company to
identify the practical qualities of the candidates.
Group discussion and group interview should be added to selection process these will
helps the HR to identify the team work and leadership skills of the employees
In order to improve selection method, HRM make list of questions in English include in
test that help to identify knowledge of person related to different languages which is less
time consuming activity.
Rather than informal chat, they need to use formal chat which helps to collect more
information about candidates professional skills.
SECTION 2
a) Person specification for the role
The Human resource management practices are used by the Human resource employees
and managers and other manager and seniors of the company. The Human resource activities
involves the Hiring and Firing of employees, managing the performance, training and
development, payroll and many more (Noe and et.al., 2017). These activities are generally use to
manage the employees of the company. Without a proper application of human resource
activities with the coordination of the other organizational department managing the employees
in very hard and complicated which can increase issues like high employee turnover ratio, less
7
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growth and many more. Here are the applicants of human resource management practices by
Chocolo Fantastica-
Promotion of positive behaviors: This is the most important thing for the success of the
company. A successful firm always provides a healthy as well as positive work environment to
their employees, which has appropriate advantages to the employees through the human resource
management practices. It helps to keep the employees motivated, satisfied and more productive.
The manager and the Human resource management team in the Chocolo Fantastica always try to
provide healthy environment to the employees of the company. The Firm also support and
reward the employees which are having positive behaviour and help them to create a positive and
healthy working environment in the company. Chocolo Fantastica also ensure that all their aspect
of managing their employees are suitable for the culture of the company and are up to the
standard of the employment law of the United Kingdom (Stewart and Brown, 2019.).
Developing the Employees: The Human resource practices helps the company to satisfy
their employees as well as motivate and encourage them to contribute more towards the
company, the skills and the knowledge of the employees helps the company to enhance and
expand their business as well as it also helps the company to get competitive advantages in the
competitive market, which makes the employees the most important resource of an organization.
Providing proper training and developing programs to the employees and helps them to improve
in every possible way is the responsibility of human resource management. Chocolo Fantastica
organizes various training and development programs for their employees to improve their skills
and knowledge about their field of job. Furthermore, the company also provide resources to their
employee for the education and training, so they can share their knowledge and skills.
Building a flexible workplace: Providing flexibility in working hours helps the
employees to work more effectively and productively. Flexible workplace improves the
performance of the company as well as the employees of the company. It helps the company in
many ways. It reduces the level of sick and other levels moreover it also helps the company to
extend their working hours (Taylor, Doherty and McGraw 2015.). These HRM practice is more
cost effective and cost-efficient because it saves a lot of resources of the company while the
employees work from their home. Along with this the employees are free to work according to
their comfort these helps the employees to increase their performance. In the company Chocolo
Fantastica employees are having the option of Flexible work hours these helps the employees to
8
Chocolo Fantastica-
Promotion of positive behaviors: This is the most important thing for the success of the
company. A successful firm always provides a healthy as well as positive work environment to
their employees, which has appropriate advantages to the employees through the human resource
management practices. It helps to keep the employees motivated, satisfied and more productive.
The manager and the Human resource management team in the Chocolo Fantastica always try to
provide healthy environment to the employees of the company. The Firm also support and
reward the employees which are having positive behaviour and help them to create a positive and
healthy working environment in the company. Chocolo Fantastica also ensure that all their aspect
of managing their employees are suitable for the culture of the company and are up to the
standard of the employment law of the United Kingdom (Stewart and Brown, 2019.).
Developing the Employees: The Human resource practices helps the company to satisfy
their employees as well as motivate and encourage them to contribute more towards the
company, the skills and the knowledge of the employees helps the company to enhance and
expand their business as well as it also helps the company to get competitive advantages in the
competitive market, which makes the employees the most important resource of an organization.
Providing proper training and developing programs to the employees and helps them to improve
in every possible way is the responsibility of human resource management. Chocolo Fantastica
organizes various training and development programs for their employees to improve their skills
and knowledge about their field of job. Furthermore, the company also provide resources to their
employee for the education and training, so they can share their knowledge and skills.
Building a flexible workplace: Providing flexibility in working hours helps the
employees to work more effectively and productively. Flexible workplace improves the
performance of the company as well as the employees of the company. It helps the company in
many ways. It reduces the level of sick and other levels moreover it also helps the company to
extend their working hours (Taylor, Doherty and McGraw 2015.). These HRM practice is more
cost effective and cost-efficient because it saves a lot of resources of the company while the
employees work from their home. Along with this the employees are free to work according to
their comfort these helps the employees to increase their performance. In the company Chocolo
Fantastica employees are having the option of Flexible work hours these helps the employees to
8
work according to their suitable time period which ultimately increase the productiveness of the
employees. Furthermore, it has helped the company to improve the competitiveness of their
employment and the Chocolo Fantastica is able to react in better way to the competitive market.
Motivating of the employees: The manager of the company motivates the employees to
increase the performance of them. That is the main reason behind HR department hiring as well
as promoting those managers who are capable to coordination and manage their workers in the
most effective manner. The successful manager applies the human resource practices and helps
the worker under them to motivate them and enhance their feeling of being capable and then the
employees can perform better. The employees who work under the effective manager are usually
more motivated, and they perform better. Manager of the Chocolo Fantastica often motivates
their employees moreover the company is having a daily motivation programs where the
manager tells about the daily target and motivate them to achieve them. If the employees'
performance is extraordinary then it is celebrated in front of other employees and if the
employees are unable to meet the expectation the review is giving in private, which encourages
the workers to perform better.
b) Current methods of advertisement of job with their merits and demerits
For advertising the job opening company should be using different methods so that they
are able to reach out to larger and potential candidates in order. So there are main 2 methods like
that of online and offline which are explained in details below:
Direct mail- This is regarded to as one of the mostly used method of advertisement.
Under this method company will reach out to potential candidates directly by mailing on their e-
mail id.
Merit- The positive aspect of this method will be reaching to multiple number of people and then
shortlisting them at same time with ease as well.
Demerit- While its negative aspect will be there are many spam mails which are received now-a-
days with candidates and most of them are not reliable. So this create problem with actual
company that people do not normally respond to such type of mails.
Social networking or through websites- There are many recent third party websites like
that of LinkedIn which do half of the activity for company of giving information to candidates
and attracting them towards open job post.
9
employees. Furthermore, it has helped the company to improve the competitiveness of their
employment and the Chocolo Fantastica is able to react in better way to the competitive market.
Motivating of the employees: The manager of the company motivates the employees to
increase the performance of them. That is the main reason behind HR department hiring as well
as promoting those managers who are capable to coordination and manage their workers in the
most effective manner. The successful manager applies the human resource practices and helps
the worker under them to motivate them and enhance their feeling of being capable and then the
employees can perform better. The employees who work under the effective manager are usually
more motivated, and they perform better. Manager of the Chocolo Fantastica often motivates
their employees moreover the company is having a daily motivation programs where the
manager tells about the daily target and motivate them to achieve them. If the employees'
performance is extraordinary then it is celebrated in front of other employees and if the
employees are unable to meet the expectation the review is giving in private, which encourages
the workers to perform better.
b) Current methods of advertisement of job with their merits and demerits
For advertising the job opening company should be using different methods so that they
are able to reach out to larger and potential candidates in order. So there are main 2 methods like
that of online and offline which are explained in details below:
Direct mail- This is regarded to as one of the mostly used method of advertisement.
Under this method company will reach out to potential candidates directly by mailing on their e-
mail id.
Merit- The positive aspect of this method will be reaching to multiple number of people and then
shortlisting them at same time with ease as well.
Demerit- While its negative aspect will be there are many spam mails which are received now-a-
days with candidates and most of them are not reliable. So this create problem with actual
company that people do not normally respond to such type of mails.
Social networking or through websites- There are many recent third party websites like
that of LinkedIn which do half of the activity for company of giving information to candidates
and attracting them towards open job post.
9
Merit- The positive element of this method will be reaching out greater and larger number of
people on one time and most of the candidates are having their online profile on such type of
websites.
Demerit- On the other hand disadvantage of this method include that information provided by the
side of candidate is reliable or authentic and generally companies do not check the candidate’s
background before selecting them. For example, MS advertise their job through digital platform
to drive talented people towards them.
Employees referrals: it is the internal method to find a new job and current Chocola
Fansatica also uses the same method in order to hire the talented people in the business. In this
method, existing employees recommend the candidate from their existing network as well.
Merit- It also helps to improve the quality of hire and as a result, it leads to increase employee
retention rate as well. Further, it also save time and money to hire best candidate for the
company vacant position.
Demerit- Sometimes it leads to generate personal conflict and even employee may also refer
candidates for the wrong reason, as a result, it affect the overall production of the company.
Noticeboard: This is another internal recruitment method which is also used by the
quoted firm in which they post the vacancy in the notice board so that most of the employees
may easily come to know about this.
Merit- This method is lower down the recruitment cost and also minimize the professional risk
through which the company may easily retain the top talent.
Demerit- the biggest disadvantage of using this method is such that it may reduce the limiting
choice and as a result, it leads to creates personal conflict among employees which affect the
productivity level.
c) Recommend where job advert will be placed and why
So as per the above 2 included methods of job advertisement it can be said that company
should be using social networking or websites like that of LinkedIn. In the current scenario use
of online methods for recruiting and selecting candidates is regarded to as best for company as
well. This is due to fact that Chocolo Fantastica will be able to reach out to more potential
candidates for recruiting within company.
10
people on one time and most of the candidates are having their online profile on such type of
websites.
Demerit- On the other hand disadvantage of this method include that information provided by the
side of candidate is reliable or authentic and generally companies do not check the candidate’s
background before selecting them. For example, MS advertise their job through digital platform
to drive talented people towards them.
Employees referrals: it is the internal method to find a new job and current Chocola
Fansatica also uses the same method in order to hire the talented people in the business. In this
method, existing employees recommend the candidate from their existing network as well.
Merit- It also helps to improve the quality of hire and as a result, it leads to increase employee
retention rate as well. Further, it also save time and money to hire best candidate for the
company vacant position.
Demerit- Sometimes it leads to generate personal conflict and even employee may also refer
candidates for the wrong reason, as a result, it affect the overall production of the company.
Noticeboard: This is another internal recruitment method which is also used by the
quoted firm in which they post the vacancy in the notice board so that most of the employees
may easily come to know about this.
Merit- This method is lower down the recruitment cost and also minimize the professional risk
through which the company may easily retain the top talent.
Demerit- the biggest disadvantage of using this method is such that it may reduce the limiting
choice and as a result, it leads to creates personal conflict among employees which affect the
productivity level.
c) Recommend where job advert will be placed and why
So as per the above 2 included methods of job advertisement it can be said that company
should be using social networking or websites like that of LinkedIn. In the current scenario use
of online methods for recruiting and selecting candidates is regarded to as best for company as
well. This is due to fact that Chocolo Fantastica will be able to reach out to more potential
candidates for recruiting within company.
10
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SECTION 3
Benefits of training and internship schemes for both employer and organization
Training and internship scheme is best for the development of organization as well future
carrier of employees (Stewart and Brown, 2019). Thus, internship training programme helps to
increase the ability among employees and this leads to bring innovation in commodities. In
simple terms, the training conducted to offer practical knowledge to the employees as they able
to solve the difficult problem and achieve organization objectives.
Benefits of training to employees
Gain valuable knowledge - Internship and training program help to employees to
perform their job effectively and enhance their knowledge to perform activities effectively
(Sparrow, Brewster, C. and Chung 2016). Thus, Microsoft provide the opportunity to their
interns and employees to gather knowledge with real work experience and to focus on skills as
communication, team management, decision making, computer skills and so on.
Expand a future – Training and internship provide opportunity to interns to improve
future capabilities with application of practical knowledge. Therefore, this is the best way to
improve their skills by obtaining opportunity to get specialized in their field.
Enhance confidence and motivation – Training facilities can assist employees to
understand that how work fits into company structure, mission, goals and achievements.
Microsoft offers best training to interns as they become able to sort out the issues and perform
activities accordingly. This allows employees to push themselves and to reach out goals they
have set for themselves. So, this aids to build confidence among the employees. On the other
side, Microsoft also offers compensation and reward to employees during the internship by
measuring their performance
Benefits of training for organization
Reduced employee turnover – It Beneficial for the enterprise as after internship period
Microsoft can able to hire people and this can aid to reduce retirement cost.
Increased innovation in new strategies and products - Ongoing training provide opportunity
to the quoted enterprise as to have high knowledge among the workforce that can encourage
creativity.
Improved overall employee work performance – Employees who receives training are
more able to perform job accordingly. Additionally, training program allows employees to
11
Benefits of training and internship schemes for both employer and organization
Training and internship scheme is best for the development of organization as well future
carrier of employees (Stewart and Brown, 2019). Thus, internship training programme helps to
increase the ability among employees and this leads to bring innovation in commodities. In
simple terms, the training conducted to offer practical knowledge to the employees as they able
to solve the difficult problem and achieve organization objectives.
Benefits of training to employees
Gain valuable knowledge - Internship and training program help to employees to
perform their job effectively and enhance their knowledge to perform activities effectively
(Sparrow, Brewster, C. and Chung 2016). Thus, Microsoft provide the opportunity to their
interns and employees to gather knowledge with real work experience and to focus on skills as
communication, team management, decision making, computer skills and so on.
Expand a future – Training and internship provide opportunity to interns to improve
future capabilities with application of practical knowledge. Therefore, this is the best way to
improve their skills by obtaining opportunity to get specialized in their field.
Enhance confidence and motivation – Training facilities can assist employees to
understand that how work fits into company structure, mission, goals and achievements.
Microsoft offers best training to interns as they become able to sort out the issues and perform
activities accordingly. This allows employees to push themselves and to reach out goals they
have set for themselves. So, this aids to build confidence among the employees. On the other
side, Microsoft also offers compensation and reward to employees during the internship by
measuring their performance
Benefits of training for organization
Reduced employee turnover – It Beneficial for the enterprise as after internship period
Microsoft can able to hire people and this can aid to reduce retirement cost.
Increased innovation in new strategies and products - Ongoing training provide opportunity
to the quoted enterprise as to have high knowledge among the workforce that can encourage
creativity.
Improved overall employee work performance – Employees who receives training are
more able to perform job accordingly. Additionally, training program allows employees to
11
strengthen skills that each employees needs to improve. Therefore, development programs bring
employees to higher level and can also enhance the morale on the job. Therefore, training and
internship programme assists to employees to develop huge understanding of responsibilities and
this can lead to enhance confidence (Cascio, 2015). Additionally, confidence and motivation
leads to improve performance of workers and this can be beneficial for the Microsoft to enhance
productivity.
Increase productivity - Internship training program in Microsoft allows short term and
long term advantage to the company. Thus, many employees work together to enhance the
productivity, reduced the over burden by doing side projects and accomplish the creative task in
a specific time frame.
Training scheme is beneficial for employee and workers, according to this scheme
organization provide opportunity to develop skills and knowledge through out training.
Benefit of internship for employees:
It helps to gain valuable work experience so that the candidate may easily explore the
career path as well. Further, through an internship program, Microsoft also provide an
edge in the job market and then it also refine as well as develop skills for their future.
Through an internship, a candidate gain confidence and also develop the network with the
professionals in the field.
Benefit of internship for organization:
through an internship program, the company may easily find future employees and also
increases the productivity as well.
Further, through an internship Microsoft can able to hire people and this can aid to reduce
retirement cost.
Flexible working arrangement in Microsoft and its benefit to employees and Microsoft
Microsoft offer a range of flexible working arrangement as it beneficial for employees
and Microsoft (Noe and et.al., 2015). It provides the work life balance to the employees. Flexible
working arrangement refers to provide flexible time and part- time and provide work from home
facility to their employees so that they will easily do work without any compromising. These
type of working arrangement also helps the system to motivate the employees and also helps in
employee retention as well. On the other side, telecommuting is another flexible working
arrangement that is used by the Microsoft in order to generate best results.
12
employees to higher level and can also enhance the morale on the job. Therefore, training and
internship programme assists to employees to develop huge understanding of responsibilities and
this can lead to enhance confidence (Cascio, 2015). Additionally, confidence and motivation
leads to improve performance of workers and this can be beneficial for the Microsoft to enhance
productivity.
Increase productivity - Internship training program in Microsoft allows short term and
long term advantage to the company. Thus, many employees work together to enhance the
productivity, reduced the over burden by doing side projects and accomplish the creative task in
a specific time frame.
Training scheme is beneficial for employee and workers, according to this scheme
organization provide opportunity to develop skills and knowledge through out training.
Benefit of internship for employees:
It helps to gain valuable work experience so that the candidate may easily explore the
career path as well. Further, through an internship program, Microsoft also provide an
edge in the job market and then it also refine as well as develop skills for their future.
Through an internship, a candidate gain confidence and also develop the network with the
professionals in the field.
Benefit of internship for organization:
through an internship program, the company may easily find future employees and also
increases the productivity as well.
Further, through an internship Microsoft can able to hire people and this can aid to reduce
retirement cost.
Flexible working arrangement in Microsoft and its benefit to employees and Microsoft
Microsoft offer a range of flexible working arrangement as it beneficial for employees
and Microsoft (Noe and et.al., 2015). It provides the work life balance to the employees. Flexible
working arrangement refers to provide flexible time and part- time and provide work from home
facility to their employees so that they will easily do work without any compromising. These
type of working arrangement also helps the system to motivate the employees and also helps in
employee retention as well. On the other side, telecommuting is another flexible working
arrangement that is used by the Microsoft in order to generate best results.
12
Benefits of employees
Flexible working hours – This is the most important benefit to the employees as flexible
working hours provide the advantages to employees to manage their professional and personal
life. Hence, Microsoft provides the holidays benefits to their employees to meet the relatives.
Flex place- In this opportunity, employees of Microsoft have benefits as they do their
work from any place as they like. This is one of the best advantage for the employees when they
working under the Microsoft.
Telecommuting: it is also known as e-commuting and it is the work arrangement sin
which the employee work outside of the office but may keep in touch with the co-workers so that
the work not got affected.
Education facility - This is another benefit by the Microsoft as they provide the
opportunity to the employees to continue their education. Microsoft provides the fund for
completing the education to the employees.
Benefits of Microsoft
Employee retention - The main benefit of employee retention is that it help employer to
maintain their relationship with them for longer duration of time (John and Taylor, 2016).
Therefore, employees do not leave the job and they preform best for achieving the company
goal.
Increase profitability and productivity - The flexible arrangements lead to enhance the
profitability and productivity due to high participation by the employees.
Enhance company image - The highly motivated and satisfied employees give their
hundred percent and make quality product. Thus, selling the quality produce in the market it
helps to enhance the brand image.
Work form home is one of the best flexible working method that provide benefit
employees complete their task when they are at home. Workers often value flexible work
schedules like work at home, because option of work provide the more effective work life
balance.
Evaluate how Microsoft motivates its workers through the way it designs its job roles
Microsoft implements the most popular model in the business to satisfy and fulfil the
needs of employee. Maslow hierarchy of needs is a motivational theory Microsoft applies in the
13
Flexible working hours – This is the most important benefit to the employees as flexible
working hours provide the advantages to employees to manage their professional and personal
life. Hence, Microsoft provides the holidays benefits to their employees to meet the relatives.
Flex place- In this opportunity, employees of Microsoft have benefits as they do their
work from any place as they like. This is one of the best advantage for the employees when they
working under the Microsoft.
Telecommuting: it is also known as e-commuting and it is the work arrangement sin
which the employee work outside of the office but may keep in touch with the co-workers so that
the work not got affected.
Education facility - This is another benefit by the Microsoft as they provide the
opportunity to the employees to continue their education. Microsoft provides the fund for
completing the education to the employees.
Benefits of Microsoft
Employee retention - The main benefit of employee retention is that it help employer to
maintain their relationship with them for longer duration of time (John and Taylor, 2016).
Therefore, employees do not leave the job and they preform best for achieving the company
goal.
Increase profitability and productivity - The flexible arrangements lead to enhance the
profitability and productivity due to high participation by the employees.
Enhance company image - The highly motivated and satisfied employees give their
hundred percent and make quality product. Thus, selling the quality produce in the market it
helps to enhance the brand image.
Work form home is one of the best flexible working method that provide benefit
employees complete their task when they are at home. Workers often value flexible work
schedules like work at home, because option of work provide the more effective work life
balance.
Evaluate how Microsoft motivates its workers through the way it designs its job roles
Microsoft implements the most popular model in the business to satisfy and fulfil the
needs of employee. Maslow hierarchy of needs is a motivational theory Microsoft applies in the
13
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business to motivate the people at work place. There is different hierarchical level of needs such
as physiological, safety, love and belonging, esteem and self-actualization.
Physiological needs - In this stage, Microsoft provide the best work environment to the
employees because in this employee require money or basic need. Thus, Microsoft provides the
best work place such as provides the canteen, rest room, proper sunlight and fresh air, medical
facility etc. (DeCenzo, Robbins. and Verhulst, 2016). This facility enhances the motivation
among the employees towards the work and they are more focused on achieving the objective of
the company.
Safety needs – Microsoft offer the different types of health and safety benefit to motivate
the employees such as personal, financial, and medical benefits. This safety benefits helps
against illness, accidents and financial loss (Brewster, 2017). By this employee feel satisfied and
secure and get motivated towards the job role to perform the responsibility well.
Love and belonging – In this, the manager and supervisors of Microsoft provide the best
guidance to the employees. Workers communicate and engaged in social activities and good
interpersonal relationship motivates the people and inspired them towards the job role.
Esteem needs - In this need, Microsoft provides respect to the employees by giving them
rewards, promotion, public appraisal etc. on the other side, Microsoft also provide the bonus,
incentives and extra pay opportunities to motivate the employees. By satisfied esteem needs
employees give a hundred percent towards their job role and try to accomplish the goal of the
company.
Self-actualization needs – In The last needs, Microsoft gives the higher position to the
employees for identifying that which one is capable for the particular job roles. Thus, Microsoft
providing the challenging task to the employees in order to make the best decisions and giving
them to flexibility in their job role.
Job rotation: It is the management approach which is mainly used by the Microsoft in
which the company's employees are shift between two and more assignment at the regular
interval so that the productivity will not fades (DeCenzo, Robbins and Verhulst, 2016).
Therefore, through this method, the company also help for the development of an employees in
the organization and as a result, it may generate profit. As the process is mainly used develop the
working skills and efficiency among worker and that is why, Microsoft uses this method in order
to gain better result.
14
as physiological, safety, love and belonging, esteem and self-actualization.
Physiological needs - In this stage, Microsoft provide the best work environment to the
employees because in this employee require money or basic need. Thus, Microsoft provides the
best work place such as provides the canteen, rest room, proper sunlight and fresh air, medical
facility etc. (DeCenzo, Robbins. and Verhulst, 2016). This facility enhances the motivation
among the employees towards the work and they are more focused on achieving the objective of
the company.
Safety needs – Microsoft offer the different types of health and safety benefit to motivate
the employees such as personal, financial, and medical benefits. This safety benefits helps
against illness, accidents and financial loss (Brewster, 2017). By this employee feel satisfied and
secure and get motivated towards the job role to perform the responsibility well.
Love and belonging – In this, the manager and supervisors of Microsoft provide the best
guidance to the employees. Workers communicate and engaged in social activities and good
interpersonal relationship motivates the people and inspired them towards the job role.
Esteem needs - In this need, Microsoft provides respect to the employees by giving them
rewards, promotion, public appraisal etc. on the other side, Microsoft also provide the bonus,
incentives and extra pay opportunities to motivate the employees. By satisfied esteem needs
employees give a hundred percent towards their job role and try to accomplish the goal of the
company.
Self-actualization needs – In The last needs, Microsoft gives the higher position to the
employees for identifying that which one is capable for the particular job roles. Thus, Microsoft
providing the challenging task to the employees in order to make the best decisions and giving
them to flexibility in their job role.
Job rotation: It is the management approach which is mainly used by the Microsoft in
which the company's employees are shift between two and more assignment at the regular
interval so that the productivity will not fades (DeCenzo, Robbins and Verhulst, 2016).
Therefore, through this method, the company also help for the development of an employees in
the organization and as a result, it may generate profit. As the process is mainly used develop the
working skills and efficiency among worker and that is why, Microsoft uses this method in order
to gain better result.
14
Job enlargement: It is the term In which the company may increase in job task as well as
responsibilities so that the employees make position more challenging. Moreover, it is the
horizontal expansion which means that the task is also added at the same level for the current
position so that the employees are not getting bored. For example, Microsoft offer promotion
technique to their existing employees so that they may easily motivate their employees and
provide better opportunities for their career growth.
Job empowerment: it means that to giving an employees a certain degree of autonomy or
responsibilities so that they may easily take decision with regards to the specific organization
task (Chelladurai and Kerwin, 2018). Through this, company provide an opportunities to their
employees and feel them that they are also an important part of the company and through their
views, they may easily solve the issue and problem that affect the organization at certain level.
MS design job roles in different style, they considered people based on top level of skills.
Pros of this way is that it select the best applicants passing all the stages effectively in
interview,on the other hand cons of this method is that it takes a lot of time.
SECTION 4
Employee engagement and its advantage to organization
Employee relations refer to organization efforts to manage connection between workers
and employers. A good employee relation is beneficial for business that helps to build strong
team.
Employee engagement is the level to which worker feel passionate about their jobs, are
committed to the system, and put unconditional effort into their work. It is a concept of
understanding and nature of relationship between employees and enterprise. Thus, employee
engagement involves satisfaction level of employees and development of employees, retaining of
workers etc. (Cascio, 2015). There is different importance of employee engagement which
described as follows-
High employee satisfaction - Worker satisfaction is the key benefit for every company.
Highly motivate and satisfied employees produce quality product which beneficial for both
company and customer.
High retention and reduce employee turnover - Employee engagement process helps
Microsoft to save their cost of recruitment because the process of recruitment and selection is
15
responsibilities so that the employees make position more challenging. Moreover, it is the
horizontal expansion which means that the task is also added at the same level for the current
position so that the employees are not getting bored. For example, Microsoft offer promotion
technique to their existing employees so that they may easily motivate their employees and
provide better opportunities for their career growth.
Job empowerment: it means that to giving an employees a certain degree of autonomy or
responsibilities so that they may easily take decision with regards to the specific organization
task (Chelladurai and Kerwin, 2018). Through this, company provide an opportunities to their
employees and feel them that they are also an important part of the company and through their
views, they may easily solve the issue and problem that affect the organization at certain level.
MS design job roles in different style, they considered people based on top level of skills.
Pros of this way is that it select the best applicants passing all the stages effectively in
interview,on the other hand cons of this method is that it takes a lot of time.
SECTION 4
Employee engagement and its advantage to organization
Employee relations refer to organization efforts to manage connection between workers
and employers. A good employee relation is beneficial for business that helps to build strong
team.
Employee engagement is the level to which worker feel passionate about their jobs, are
committed to the system, and put unconditional effort into their work. It is a concept of
understanding and nature of relationship between employees and enterprise. Thus, employee
engagement involves satisfaction level of employees and development of employees, retaining of
workers etc. (Cascio, 2015). There is different importance of employee engagement which
described as follows-
High employee satisfaction - Worker satisfaction is the key benefit for every company.
Highly motivate and satisfied employees produce quality product which beneficial for both
company and customer.
High retention and reduce employee turnover - Employee engagement process helps
Microsoft to save their cost of recruitment because the process of recruitment and selection is
15
highly expensive (Bratton and Gold, 2017). Thus, Microsoft motivates their employees for the
fact that they could retain them for greater duration of time and therefore reducing employee
turnover.
Less absenteeism - The importance is reducing the level of absenteeism. Thus, Microsoft
uses process like providing best environment facility and regular feedbacks to employees, proper
meeting, health and safety regulation etc. This all practices lead the motivation among the
employees and it helps to reduce the level of absenteeism.
Improve customer service and product quality - Highly motivated employees deliver
the best product to the customer. Engaged employees more concentrate on their work and their
job role. Thus, highly motivated employees give their hundred percent and make innovative and
quality product to the customer in order to attract the large number of customer.
Evaluate the key approaches that how they improve the communication in the work place.
There are different types of key approaches that help to improve the communication in
the work place which is described as follows -
Communication - It is one of the approach that helps to improve the communication at
work place. Thus, Microsoft builds the employee engagement by listening the employees and
supports their ideas. On the other side, company can organize one on one meeting and also
identify the view of employees related to the work (Brewster, and et.al., 2016). Thus, by having
regular communication firm can able to identify the particular areas which require for the
improvements. Thus, communication is one of the best method that helps to reduce the problem
at work place.
Team work - This is another important approach which discussed in summit held at
Microsoft for the employees of the company that describe the improvement of worker in team. In
this, the HR departments discuss that how to engage the employees and improving the
communication at work place (Mondy and Martocchio, 2016). Thus, when employee performs
in the team they have to communicate with each team member and also share their ideas in the
team for competing the project. In this way, the employee of Microsoft contributes towards
achieving goal of company. Thus, team work allows improving the productivity and profitability
of the enterprise by satisfying the employees.
Positive impact of communication approach, through communication human resource
manager can solve issue and satisfy employees at workplace. On the other, ineffective
16
fact that they could retain them for greater duration of time and therefore reducing employee
turnover.
Less absenteeism - The importance is reducing the level of absenteeism. Thus, Microsoft
uses process like providing best environment facility and regular feedbacks to employees, proper
meeting, health and safety regulation etc. This all practices lead the motivation among the
employees and it helps to reduce the level of absenteeism.
Improve customer service and product quality - Highly motivated employees deliver
the best product to the customer. Engaged employees more concentrate on their work and their
job role. Thus, highly motivated employees give their hundred percent and make innovative and
quality product to the customer in order to attract the large number of customer.
Evaluate the key approaches that how they improve the communication in the work place.
There are different types of key approaches that help to improve the communication in
the work place which is described as follows -
Communication - It is one of the approach that helps to improve the communication at
work place. Thus, Microsoft builds the employee engagement by listening the employees and
supports their ideas. On the other side, company can organize one on one meeting and also
identify the view of employees related to the work (Brewster, and et.al., 2016). Thus, by having
regular communication firm can able to identify the particular areas which require for the
improvements. Thus, communication is one of the best method that helps to reduce the problem
at work place.
Team work - This is another important approach which discussed in summit held at
Microsoft for the employees of the company that describe the improvement of worker in team. In
this, the HR departments discuss that how to engage the employees and improving the
communication at work place (Mondy and Martocchio, 2016). Thus, when employee performs
in the team they have to communicate with each team member and also share their ideas in the
team for competing the project. In this way, the employee of Microsoft contributes towards
achieving goal of company. Thus, team work allows improving the productivity and profitability
of the enterprise by satisfying the employees.
Positive impact of communication approach, through communication human resource
manager can solve issue and satisfy employees at workplace. On the other, ineffective
16
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communication impact negatively and make person cannot be able to understand other point of
view.
Team work approach, help to create collaborative environment around workplace, but it
create conflict among team if one person do not complete their work on time.
Communication approach as well as team work improve communication, for example
when worker work in team they need to communicate with each other that helps to build good
team and complete task on time effectively.
Person specification of the receptionist
Roles and responsibilities Essential Desirable
Communication skills Yes
Strong organizational skills Yes
Computer skills Yes
Language skills Yes
Working with a team Yes
Filing and record keeping Yes
Previous reception experience Yes
Work under esteemed pressure Yes
Coping with multiple task Yes
key elements of UK employments legislation that influence the HR decision
Equity act 2010- Equity act is the law which protects the individual right. This act
protects against the unfair treatment in the particular working environment and promotes the
equal rights of individual. Thus, Microsoft follow this regulation in the business to protect the
individual and they give the equal rights to the employee while recruiting, rewarding and
promoting (Berman and et.al., 2019). Thus, these regulations influence decision of H.R. as they
provide the equal pay and opportunities to the employees at same position.
17
view.
Team work approach, help to create collaborative environment around workplace, but it
create conflict among team if one person do not complete their work on time.
Communication approach as well as team work improve communication, for example
when worker work in team they need to communicate with each other that helps to build good
team and complete task on time effectively.
Person specification of the receptionist
Roles and responsibilities Essential Desirable
Communication skills Yes
Strong organizational skills Yes
Computer skills Yes
Language skills Yes
Working with a team Yes
Filing and record keeping Yes
Previous reception experience Yes
Work under esteemed pressure Yes
Coping with multiple task Yes
key elements of UK employments legislation that influence the HR decision
Equity act 2010- Equity act is the law which protects the individual right. This act
protects against the unfair treatment in the particular working environment and promotes the
equal rights of individual. Thus, Microsoft follow this regulation in the business to protect the
individual and they give the equal rights to the employee while recruiting, rewarding and
promoting (Berman and et.al., 2019). Thus, these regulations influence decision of H.R. as they
provide the equal pay and opportunities to the employees at same position.
17
Health and safety act 1974 - This law provides protection against risk or hazards which
affects health and arise to employees in work place. Thus, Microsoft follows this law in the
business and provides the proper facility to the customer. The main duty of H.R is that they
provide the proper medical and insurance benefits to the employees in order to provide health
and safety protection to the employees. Thus, this act helps to influence the decision of hr as they
more concentrate on the health and safety issue of the employees.
Above stated laws is applied to selection and recruitment, when HRM recruit applicant
they need to follow rules and meet with legal requirements. They has to provide wages equally
without any favouritism and also give healthy and safety benefits to each and every worker in
company.
CONCLUSION
From the above project report it can be summarised that Human resource management is
defined as strategic approach to the effective management of people in company. However,
human resource management is inclusive of procedure as acquisition, development, motivation
and maintaining of managerial activities. It is systematic process that is concern with all aspects
that how people are employed and managed in organisation. Therefore, HRM is strategic,
integrated and coherent approach to employment, development and well-being of people within
enterprise. This report is based on human resource management. The assessment has described
the various function and their purpose that has supported organization in improving the
recruitment and section procedure. Furthermore, report has evaluated the benefit of HRM
practices for both employees and the employer in order to reduce employee turnover and
improve overall work performance. Also, assessment has highlighted the importance of
employee engagement that helps to improve in decision-making. Lastly, key elements of
employment legislation have defined as it helps to satisfy the employees.
18
affects health and arise to employees in work place. Thus, Microsoft follows this law in the
business and provides the proper facility to the customer. The main duty of H.R is that they
provide the proper medical and insurance benefits to the employees in order to provide health
and safety protection to the employees. Thus, this act helps to influence the decision of hr as they
more concentrate on the health and safety issue of the employees.
Above stated laws is applied to selection and recruitment, when HRM recruit applicant
they need to follow rules and meet with legal requirements. They has to provide wages equally
without any favouritism and also give healthy and safety benefits to each and every worker in
company.
CONCLUSION
From the above project report it can be summarised that Human resource management is
defined as strategic approach to the effective management of people in company. However,
human resource management is inclusive of procedure as acquisition, development, motivation
and maintaining of managerial activities. It is systematic process that is concern with all aspects
that how people are employed and managed in organisation. Therefore, HRM is strategic,
integrated and coherent approach to employment, development and well-being of people within
enterprise. This report is based on human resource management. The assessment has described
the various function and their purpose that has supported organization in improving the
recruitment and section procedure. Furthermore, report has evaluated the benefit of HRM
practices for both employees and the employer in order to reduce employee turnover and
improve overall work performance. Also, assessment has highlighted the importance of
employee engagement that helps to improve in decision-making. Lastly, key elements of
employment legislation have defined as it helps to satisfy the employees.
18
REFERENCES
Books and journals
Berman, E. M. and et.al., 2019. Human resource management in public service: Paradoxes,
processes, and problems. CQ Press.
Bratton, J. and Gold, J., 2017. Human resource management: theory and practice. Palgrave.
Brewster, C and et.al., 2016. International human resource management. Kogan Page
Publishers..
Brewster, C., 2017. Policy and practice in european human resource management: The Price
Waterhouse Cranfield survey. Taylor & Francis.
Brewster, C., Mayrhofer, W. and Farndale, E. eds., 2018. Handbook of research on comparative
human resource management. Edward Elgar Publishing.
Cascio, W. F. 2015. Managing human resources. McGraw-Hill.
Cascio, W. F., 2015. Costing human resources. Wiley Encyclopedia of Management, pp.1-1.
Chelladurai, P. and Kerwin, S., 2018. Human resource management in sport and recreation.
Human Kinetics.
Cogin, J. A., Ng, J. L. and Lee, I., 2016. Controlling healthcare professionals: how human
resource management influences job attitudes and operational efficiency. Human
resources for health, 14(1), p.5
DeCenzo, D. A., Robbins, S. P. and Verhulst, S. L. 2016. Fundamentals of Human Resource
Management, Binder Ready Version. John Wiley & Sons.
DeCenzo, D.A., Robbins, S. P. and Verhulst, S. L., 2016. Fundamentals of Human Resource
Management, Binder Ready Version. John Wiley & Sons.
John, R. and Taylor, B. 2016. Human resource management.
Mondy, R. and Martocchio, J. J., 2016. Human resource management. Pearson.
Nankervis, A. R and et.al., 2016. Human resource management: strategy and practice. Cengage
AU.
Newell, H. and Scarbrough, H., 2017. Human resource management in context: A case study
approach. Macmillan International Higher Education.
Noe, R. A. and et.al., 2017. Human resource management: Gaining a competitive advantage.
New York, NY: McGraw-Hill Education.
Sparrow, P., Brewster, C. and Chung, C. 2016. Globalizing human resource management.
Routledge.
Stewart, G. L. and Brown, K. G. 2019. Human resource management. Wiley.
Taylor, T., Doherty, A. and McGraw, P., 2015. Managing people in sport organizations: A
strategic human resource management perspective. Routledge.
Wilton, N. 2016. An introduction to human resource management. Sage.
19
Books and journals
Berman, E. M. and et.al., 2019. Human resource management in public service: Paradoxes,
processes, and problems. CQ Press.
Bratton, J. and Gold, J., 2017. Human resource management: theory and practice. Palgrave.
Brewster, C and et.al., 2016. International human resource management. Kogan Page
Publishers..
Brewster, C., 2017. Policy and practice in european human resource management: The Price
Waterhouse Cranfield survey. Taylor & Francis.
Brewster, C., Mayrhofer, W. and Farndale, E. eds., 2018. Handbook of research on comparative
human resource management. Edward Elgar Publishing.
Cascio, W. F. 2015. Managing human resources. McGraw-Hill.
Cascio, W. F., 2015. Costing human resources. Wiley Encyclopedia of Management, pp.1-1.
Chelladurai, P. and Kerwin, S., 2018. Human resource management in sport and recreation.
Human Kinetics.
Cogin, J. A., Ng, J. L. and Lee, I., 2016. Controlling healthcare professionals: how human
resource management influences job attitudes and operational efficiency. Human
resources for health, 14(1), p.5
DeCenzo, D. A., Robbins, S. P. and Verhulst, S. L. 2016. Fundamentals of Human Resource
Management, Binder Ready Version. John Wiley & Sons.
DeCenzo, D.A., Robbins, S. P. and Verhulst, S. L., 2016. Fundamentals of Human Resource
Management, Binder Ready Version. John Wiley & Sons.
John, R. and Taylor, B. 2016. Human resource management.
Mondy, R. and Martocchio, J. J., 2016. Human resource management. Pearson.
Nankervis, A. R and et.al., 2016. Human resource management: strategy and practice. Cengage
AU.
Newell, H. and Scarbrough, H., 2017. Human resource management in context: A case study
approach. Macmillan International Higher Education.
Noe, R. A. and et.al., 2017. Human resource management: Gaining a competitive advantage.
New York, NY: McGraw-Hill Education.
Sparrow, P., Brewster, C. and Chung, C. 2016. Globalizing human resource management.
Routledge.
Stewart, G. L. and Brown, K. G. 2019. Human resource management. Wiley.
Taylor, T., Doherty, A. and McGraw, P., 2015. Managing people in sport organizations: A
strategic human resource management perspective. Routledge.
Wilton, N. 2016. An introduction to human resource management. Sage.
19
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