Professional Identity and Practice

Professional Identity
and Practice

Table of Contents
INTRODUCTION...........................................................................................................................2
Key benefits and importance of on-going professional development....................................3
Different learning theories and approaches used for personal and professional development.
................................................................................................................................................5
Professional development plan...............................................................................................6
Demonstrate a range of service industry and transferable skills for a job application...........9
CONCLUSION..............................................................................................................................13
REFERENCE.................................................................................................................................15

INTRODUCTION
Professional identity is a person's identity based on their professional function in the
enterprise. It is described as a person's belief, attitudes, morals, expertise, perspective and many
other factors that are closely attributed to the professional life. To establish a positive
professional persona at work, certain competencies are necessary. The Mandrake Hotel is taken
as base company. The Mandrake Hotel, established in 2017 by businessman and entrepreneur
Rami Fustok, is a stylish boutique hotel in the United Kingdom with 30 luxury guestrooms,
including three suites and an award-winning penthouse. In this report, it covers the career
possibilities, skills, competencies and the many learning and development techniques,
professional development plan and service industry and transferable skills for a job application
are all important aspects of ongoing professional development and self-directed learning.
Key benefits and importance of on-going professional development
Professional development is the procedure of ongoing learning and career training
whenever an individual has started the job to assist them gain new abilities, keep updated on
current trends and improve their profession (Pei-Shan, 2021). Individuals in several areas are
required to enrol in continual learning, mostly as a condition of maintaining their employment or
maintaining their licence, distinction or credential. Professional growth is beneficial not just to
oneself, but also to the company. Professionals such oneself improve their personal potential and
also by increasing to the total potential of the organisation by offering learning opportunities,
expand their skill sets and keep updated on market trends. Its goal is to provide professionals
with the chance to acquire and use new information and capabilities that will benefit them in
their jobs and improve their careers Professional growth is about polishing the skill set and
expanding the learning and understanding in the industry (Nguyen, 2017). Professional
development and professional training possibilities provide a variety of additional advantages to
both new and skilful workers. The key benefits of on-going professional development are
mentioned below:
To employers: Professional development provides the opportunity to build procedures,
habits and opportunities to enhance staff development while also significantly benefiting aspects
essential to the organisation such as profitability and image. It is a chance for businesses to

utilize the most of their personnel' talents and assist them in even more developing them in an
order to improve both employer and employee efficiency. Although this means spending for
further professional development, it is often even more cost-effective to keep and develop a
dedicated, productive and committed staff than to acquire and educate a new hire (Larijani,
Ghadirian and Bakhshi, 2020). Employers may expect to keep employee commitment by
employee engagement and creating an environment of assistance and motivation for workers by
providing special emphasis to professional development options for its staff.
To employees: Employees who participate in professional development may experience
greater confidence in their abilities to excel in particular field of work. If an employee lacking a
specific talent, that person may be called into issue. Employees will also improve as a result of
professional growth. Personnel who gain the proper capabilities for the job will be much more
effective and competent assisting the firm for which they operate to grow. It has the potential to
provide employees with new opportunities. If an individual is having difficulty getting elevated
to a superior, more profitable job, professional development may be able to assist them in
obtaining such raise (Nylén, 2018).
For the role of hospitality manager, The Mandrake Hotel would be seeking a number of
skills and competences which are mentioned below:
Communication skills: Hotel managers are concerned for the security of their facilities,
resolving conflicts amongst staff and customers, getting updated on improvements in procedures,
reviewing industry publications and much more. Hospitality managers are frequently seen as the
hotel's public face, thus good communication skills are required to fulfil the job responsibilities.
Managers must constantly portray them self respectfully, empathetically and professionally.
Interpersonal skills: Communication is essential and interpersonal skills play a
significant role in becoming a successful communicator. This was primarily the job of the
hospitality manager to maintain visitors and staff satisfied (Knoetze and McCulloch, 2017). A
manager should constantly retain honesty, integrity, tolerance and knowledge when under
pressure.
Leadership: Hospitality managers must be effective team leaders that are prepared to
engage, improve employee morale, address disputes effectively and delegate responsibilities to