Unit 7 - Managing Accommodation Services Assignment

Unit 7 - Managing
Accommodation
Services

Table of Contents
INTRODUCTION...........................................................................................................................1
PART A ..........................................................................................................................................1
Introduction of hospitality industry and explanation of accommodation sector contribution....1
Different types of accommodation services and difference between commercial and non
commercial businesses................................................................................................................2
Forms of Ownership applicable to accommodation services......................................................4
Grading and classification system in Hotels...............................................................................5
Role played by Trip Advisor review sites when potential guest look for accommodation.......6
Functions of the front office and three different types of Accommodation provide by them....7
With reference to an The Imperial Torquay analyse the key roles of the Front Office
department in meeting the Imperial Torquay business objectives.............................................8
Role of accommodation services as well as the front office in achieving positive reviews ,
profitability and enhanced. .........................................................................................................9
PART B..........................................................................................................................................10
4 different key roles found within the housekeeping department in the imperial Torquay hotel
...................................................................................................................................................10
Evaluate the role of forecasting linen stock and other guest supplies in order to manage the
business efficiently....................................................................................................................11
Explain and evaluate the importance of maintenance and security in a selected organisation to
ensure overall guest satisfaction................................................................................................12
Include a conclusion that critically evaluate the importance of communication between
housekeeping.............................................................................................................................13
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
The hospitality industries have different fields and different types of categories. This
industry include drink services , theme parks ,food services lodging , transportation, traveling
and additional files in a tourism. This report will consult about hospitably services of hotel “the
Imperial Torquay and it will provide an introduction to the hospitality industry and explain the
accommodation sectors contributes to the industry. This report will evaluate the different types
of accommodation services found within the sector and file will distribute non- commercial and
commercial business differences, report will explain the example with the different forms of the
ownership applicable to accommodation services and also discuss the classification system. It
will also conclude role played by online sites and different functions of the front office and
include different types of accommodation providers , this report will going to analyze the key
role of the front office department in meeting the organizational business objectives. It will also
include role of accommodation services as well as the role of the front the front office. In the
Part B scenario this report will examine 4 different key role within housekeeping and evaluate
role of forecasting linen stock , it will also evaluate the impotence of the security in the Imperial
Toquay and in the last it will analyze importance of communication between housekeeping and
facility department.
PART A
Introduction of hospitality industry and explanation of accommodation sector contribution
Hospitality Industries
Hospitality industry cover the different categories and field. Those i8ndustries include
hotels services , event planning , restaurant services, tourism and many more categories come in
this industry. This industry depends on the availability of the disposable income and time. Some
units like hotels and restraint are consist with the different groups like fatality services or direct
operations like housekeeping , table services marketing and HRM (Camilleri, 2018). Hotels
provide private rooms and food services for their customers and for that services they have to
pay . They have contact with the tourism industries as well and most of the customers they get
from the this industry. They all hotels industry , restaurants and tourism etc. are interconnected
with each other.
Contribution of Accommodation in Hospitably serves
1