Working with and Leading People

WORKING WITH AND
LEADING PEOPLE

Contents
INTRODUCTION.....................................................................................................................................3
TASK 1.......................................................................................................................................................3
1.1 Prepare documentation to recruit and select new staff member...................................................3
1.2 Impact of regulatory, legal and ethical consideration...................................................................4
1.3 Take part in selection process......................................................................................................4
1.4 Own contribution towards selection process................................................................................5
TASK 2.......................................................................................................................................................6
2.1 Skills and attributes needed for leadership.........................................................................................6
2.3 Compare leadership styles for different situations.............................................................................7
TASK 3.......................................................................................................................................................8
3.1 Benefit of team working in an organization.......................................................................................8
3.2 Demonstrate working in a team as member and as a leader...............................................................8
3.3 Effectiveness of team in accomplishing organizational objective......................................................9
Factors involved in monitoring and assessment of work performance...................................................10
Assess the development needs of individual..........................................................................................10
Success of assessment process...............................................................................................................11
CONCLUSION........................................................................................................................................11
REFERENCES........................................................................................................................................13

INTRODUCTION
Employees are the major contributor towards the success and growth of the organization
and it is very essential to recruit and select right people at right place and at right time which
their contribution leads to achieve organizational objective in an effective manner (Hamson,
2105). The report is based on UPS which is UK’s largest parcel delivery company. This report
talks about documentation needed at the time of recruitment process, ways to motivate
employees, leadership traits and styles and team works and its effectiveness.
TASK 1
1.1 Prepare documentation to recruit and select new staff member
After planning and organizing, the next important management function is to recruit and
select best and talented candidate for the company. Employees are considered as the asset of the
company who with their effective skills and contribution achieve business objective in a cost-
effective and timely manner. Through the process of staffing team leaders fill the vacant position
available in the respective firm which is essential for their growth revenue model. The entire
process of staffing is look after by HR Department of UPS.
The process begins with team leader sending draft to head of the department seeking
approval for beginning the recruitment process. After the approval, the role of team leader is to
prepare a job advertisement related with vacant position and select suitable channel of media as
well. Recruitment can be done via Internal and External Method. Internal means when company
select employee within its office premises only. On the other hand, External process refers to
selecting candidate from outside the company through walk-ins, campus recruitment, contract
labors etc. One the team leader is done with posting an advertisement on through different media
channel such as print, electronic, social etc. The next step is concerned with short-listing the
candidate as per the requirement of the job.
POST HR ADMINITRATOR
DEPARTMENT HR
WORK DESCRIPTION Collecting Information, investigation, assist HR in decision
making,
RESPONSIBILITIES  Maintenance of Proper Record

 Preparation of Pay Roll
 Assist in arranging Orientation and Induction Program
 Creating Healthy Environment
1.2 Impact of regulatory, legal and ethical consideration
Leaders are those which help enterprise to achie its goals and targets on time. They have
unique tarits like risk taking and motivating employees so that they give their maximum efforts
towards using the provided resources to their full capacity. Impact of Equality Act: HR
Department cannot discriminate among male or female on the ground of gender, age, disability
or any other factor. UPS needs to select candidate on the basis of their skills, knowledge and
competency (Reason, 2013. It promotes healthy working environment where every employee
gets equal and fair opportunity for their growth and development.
Impact of Sex Discrimination Act: It has been often seen that people discriminate on the
basis of sex also and often provide more employment opportunity to male rather than female.
However, being a parcel delivery company UPS is not applying this consideration in their
organization as they do not discriminate among their employees on the basis of sex or gender.
Equal opportunities is given to all workforce to improve their both personal and professional
skills.
Impact of Race Relation Act: UPS cannot advertise for the position of HR Administrator for
same specific nationality or race because it’s illegal in the eyes of law and the company have to
face adverse consequences for the same (Bruce, 2016). Any candidate who is qualified or
suitable for the available vacant position should get a chance irrespective of the nationality or
race he/she belongs to.
1.3 Take part in selection process
Once the HR Department is done with short-listing the candidate as per their skills and
knowledge in respect to available job vacancy, the next step is to assess the short-listed ones.
Process of selected candidate includes a series of steps so as to select the best among the short-
listed ones for the company. The selection process of UPS in which HR Department actively
takes part is discussed below: