Importance of Leadership and Teamwork

This assignment emphasizes the significance of leadership and teamwork in organizations. It highlights how effective leadership motivates employees, fosters trust, and guides teams toward success. The text also stresses the benefits of teamwork, including enhanced efficiency, improved communication, and increased productivity. It argues that by prioritizing these elements, companies can attract skilled talent, cultivate a positive work environment, and ultimately achieve greater performance.

WORKING WITH AND LEADING
PEOPLE

Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1.1 Preparation of documents for selection and recruitment process..........................................3
1.2 Impact of legal, regulatory and ethical consideration on recruitment process......................4
1.3 Evidence own self in selection process..................................................................................5
1.4 Own contribution...................................................................................................................5
TASK 2............................................................................................................................................6
2.1 skills and attributes needed for leadership.............................................................................6
2.2 difference between leadership and management...................................................................7
2.3 comparison between leadership style.....................................................................................8
2.4 Ways to motivate staff to achieve objective..........................................................................9
TASK 3............................................................................................................................................9
3.1 Benefits of team working.......................................................................................................9
3.2 demonstration working in team as leader and member towards specific goal......................9
3.3 Effectiveness of team in achieving goal..............................................................................10
TASK 4..........................................................................................................................................11
4.1 Factors involved in planning the monitoring and assessment of working performance......11
4.2 Assessment of development needs of individuals...............................................................11
4.3 Success of assessment process.............................................................................................11
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
In the modern era companies have to face huge competition, in such condition they have
to make effective policy and maintenance strategies so that entity can meet with the goal. Current
study is based on Purple Mail Company (PMC). It operates in the courier industry. Cited firm is
facing issues related to leadership, management and administration. From the last few years cited
firm is facing huge loss (Armstrong and Taylor, 2014). Present report will discuss impact of
legal, ethical consideration to recruitment process. Skills and attributes need for the leadership
will be described in this study. Furthermore, report will assess benefits of team working and will
review effectiveness of working in team in order to achieve goal of the company.
TASK 1
1.1 Preparation of documents for selection and recruitment process
Staffing can be considered as one of the most important part of business operation. It is
the responsibility of HR manager that to select right candidate. Human resource manager has to
ensure that it analyses skills of the candidate in the recruitment process and accordingly select
the most deserving applicant those who can contribute well in the success of business unit
(Brewster and Hegewisch, 2017). For recruitment and selection of the right candidate HR
manager of Purple Mail Company has to prepare some documents. These are explained as
below:
Job description
It is the most essential document, by preparing this document individual make sure hat
right candidate apply for the right position in the organization (Brewster, Mayrhofer and Morley,
2016).
Company name Purple Mail Company
Industry in which operates Courier
Designation HR executive
Duties and responsibilities  Person is required to take interview and
select deserving candidate.
 Individual is responsible to analyses
skill of the candidate by conducting

skills test, technical test etc.
 Ensure team working and maintain data
by using DBMS
Person specification
It is another document which need to be prepared by Purple Mail Company. This helps in
analysing personal skill of the candidate that supports in selecting right candidate in the
organization (Reiche, Mendenhall and Stahl, 2016).
Qualification MBA degree from recognized university
Age Not more than 35
Skills and attributes Good analytical and reporting skill
Good communication skill
Good knowledge of employment law and
policies
Experiences Between 1-3 years
1.2 Impact of legal, regulatory and ethical consideration on recruitment process
There are many legal regulations that have been made by government of the country in
order to run business smoothly (Brewster and et.al, 2016). It is essential to follow all these rules
and ethical aspects to Purple Mail Company. Various laws and their impact are as following:
 Equality act 2010: This law has been made by government to eliminate discrimination in
the organization. It helps in providing equal opportunities to all candidates. Human
resource manager of Purple Mail Company has to ensure that all employees get equal
treatment in the workplace, they get equal opportunities (Bolman and Deal, 2017). If
company fails to provide equal environment to candidates then they can complain against
employer which can impact negative on the business unit. By following equality act

strictly Purple Mail Company can motivate candidates and can create healthy
environment for them (Northouse, 2015).
 Data protection act 1998: It is another regulatory framework which is made by
government. The main reason of implementing this law is that to protect confidential data
of employees. It is the responsibility of the firm that not to leak personal detail of workers
with others (Ward, 2016). Purple Mail Company follows this legal framework strictly
that impacts positively on the business unit and helps the firm in increasing satisfaction
level of workers to great extent.
 Employment and wages act: It is another legal regulation which ensure that company
give equal wages to employees. Salaries need to be given on the bases of skills and
qualification of the person. If Purple Mail Company gives unequal wages then this act
gives right to the person that to raise complain against employer (Priest and Gass, 2017).
In such condition brand image of the entity can get down and it may have to face penalty
as well.
1.3 Evidence own self in selection process
In the selection process being HR manager I will have to contribute well.
 I will give advertisement in the new paper for the vacant post of HR executive for Purple
Mail Company. I this advertisement I will give full detail about skills required in the
candidate and the qualification as well.
 I will conduct written examination for the candidates those who come to the organization
for interview. I will schedule test for them. In the written test I will include qualitative
and quantitative questions so that their skills can be analysed properly,.
 After that I will shortlist the candidate and will call them for the interview session. I
would be the part of recruitment committee, I will ask questions in interview in order to
analyses personal skill of the person.
 After that I will discuss with recruitment committee and will take final decision of
selecting deserving candidate for the vacant post.
1.4 Own contribution
Being human resource manager of Purple Mail Company, it is my responsibility to
develop healthy work based environment so that all employees can perform their work

effectively. I will have to pay attention on some aspects in order to select the right candidate for
the vacant post (Johnston and Marshall, 2016).
 I will ensure that no discrimination take place and candidate gets selected on the bases of
their skill and qualification. I will develop equal environment in the organization so that
all employees can perform their duties well and hey feel motivated.
 I will contribute well in selection of right candidate. I will first look at the resume and
will try to analyses skills of the person. I will call the candidate on interview after looking
their resumes.
 I will not follow any unethical practices in the organization. Equality would be first
priority of mine. I will make ethical practices and will follow then strictly.
 I will cross check personal background of the candidate , if individual is found any
criminal record then I will not select them.
 I will make sure to analyses technical skill of candidates. I will select such applicant
those who have good technical knowledge.
TASK 2
2.1 skills and attributes needed for leadership
Leaders are the main person those who lead a team and motivate people to perform their
work effectively. Leadership is the skill of the person that supports in motivating people and
improving their working performance (Chen and et.al, 2014). There are various skills that are
essential to have in leaders:
 Communication skill: Leader of Purple Mail Company is required to have good
communication skill. This will support in coordinating with others well and making them
aware with the working profile of employees. With the help of communication skill
leader of cited firm will be able to provide quality services to customers (Bresnen and
et.al, 2015).
 Motivation skill: It is another attribute that are required to have in leader of Purple Mail
Company. It is responsibility of leader that individual motivate employee’s so that all
people can perform their work effectively. By encouraging workers leader of cited firm
will be able to improve their working performance. Leaders should give reward and
recognition to them so that they perform their work effectively (Leadership vs.
Management, 2016).

 Decision making skill: It is another skill that should be in the leaders. If individual has
strong decision making skill then it would support in resolving issues and taking
beneficial decisions for the well fare of the organization. The main issue in the Purple
Mail Company is that its customers are not getting delivery on time, it has increased
dissatisfaction among consumers (6 Benefits of Teamwork in the Workplace, 2015). If
leader takes sound decision and resolve their quarries effectively then it will support in
improving business performance of Purple Mail Company.
 Team building skill: If all people work in a team then work will be finished on time with
quality. Leader of Purple Mail Company needs to have team building skill. Individual
needs to be capable of leading a team properly (Chen and et.al, 2014).
2.2 difference between leadership and management
Leadership and management both are different from each others. Difference in both are
as following:
Leadership Management
 Leaders are the leading person in the
Purple Mail Company those who lead
the team and motivate others.
Individual guides the employees so that
people can performance their duties
well (Leadership vs. Management,
2016).
 Workers of company have to follow
instruction of leaders thus, lead has
followers.
 Proactive dynamic is another
characteristic of leader.
 Leader innovate new ideas and bring
creativity (Northouse, 2015).
 Leader works to achieve long term
goal.
 Management is the persons those who
control and mange all employees
 Managers manage executives.
 Managers have short term objective and
they work to accomplish short term
goal of organization (Northouse, 2015).
 Managers are reactive dynamics.
 Managers have to follow rules and
regulation of company and they can not
go against these rules. Thus, they just
work to minimize risk rather than
taking risk.

2.3 comparison between leadership style
Purple Mail Company is facing administration, management issues. Its consumers are not
satisfied because company is unable to deliver currier to consumers on time. Being a HR
manager leader of Purple Mail Company needs to adopt various leadership style in different
situations (Johnston and Marshall, 2016). These are as following:
Autocratic leadership style
Autocratic leadership is the style in which higher authorities make all decisions in the
organization. Employees have no rights to make any decision, they have to follow instruction of
managerial level people. It is the type of leadership in which higher authorities make strict rules
and people are forced to follow these directions and regulations. Workers work under pressure.
For example Purple Mail Company is unable to deliver currier to customers on time which
increase dissatisfaction among consumers (Johnston and Marshall, 2016). That is the main
reason due to which sales of the company is decreasing. In such condition leader of Purple Mail
Company should adopt autocratic leadership style. Leaders have to make strict rules so that all
people perform their work effectively. This will help in resolving issues and increasing
satisfaction level of customers (Chen and et.al, 2014).
Participative leadership style
It is another leadership in which leader of the company involve employees in decision
making process. In this type of leadership all people work as team. Leaders give responsibility to
team members as per their skills and qualification. For example if Purple Mail Company wants
to improve administration issues then leader of cited firm should adopt participative leadership
style. This will also helpful in resolving conflict situation effectively. Participative leadership is
beneficial because it helps in encouraging people and enhancing their morale as well. In the
participative leadership style leaders give power to the employees to involve in decision making
process and share their views (Armstrong and Taylor, 2014). By this way cited firm can get
innovative ideas and can improve morale of workers. Participative leadership helps in resolving
complex situations and creating healthy workplace environment in the organization. By this way
company can be able to meet with its objective. Motivated employees can deal with consumers
well which will enhance satisfaction level of them. That will help in retaining clients in the
business unit for longer duration (Reiche, Mendenhall and Stahl, 2016).
Transnational leadership style

In order to accomplish long term goal of the company, leader of Purple Mail Company
should adopt transnational leadership style. In this type of leadership, leaders of the company
build coordination among all team members. In this leader motivate people so that they perform
well in the organization (Leadership vs. Management, 2016). This is beneficial when employee
turn over is increasing. This would support in retaining workers in the workplace for longer
duration.
2.4 Ways to motivate staff to achieve objective
HR manager of Purple Mail Company can motivate its worker through various ways.
HR manager can give monitory and non-monitory benefits to staff members. This will fulfil
financial requirement of the employees that will motivate them and increase their satisfaction
level to great extent (Bolman and Deal, 2017).
 Hr manager should provide recognition to all employees for their good work. This will
encourage them and to get award people will work better and contribute well in the
success of business unit.
 Creating friendly environment is another way of motivating employees of Purple Mail
Company. This will support in retaining staff members to great extent (Northouse, 2015).
TASK 3
3.1 Benefits of team working
Purple Mail Company is facing huge issues such as administration, management,
leadership. By working in team cited firm can resolve these issues. Benefits of working in team
in Purple Mail Company are as following:
 Enhance innovation: Team working helps in bringing innovation and creative in the
workplace (Leadership vs. Management, 2016).
 Increase efficiency: Team working is beneficial for Purple Mail Company because by this
way overall efficiency level of operations can be improved.
 Improve morale: Team working is beneficial for Purple Mail Company because by this
way all people can coordinate well with each other’s. It can assist in improving morale of
employees (6 Benefits of Teamwork in the Workplace, 2015).
3.2 demonstration working in team as leader and member towards specific goal
Purple Mail Company is facing many problems, leader is responsible to resolve these
problems. Leader needs to motivate people so that they feel happy. HR manager of Purple Mail

Company needs to adopt participative leadership so that trust of employees can be build up. In
order to resolve issues HR manager should take various action:
 Acknowledging issue
 Discussion and defining issue
 Common agreement and solution
Situation Team leader Team members
Conflict situation Leader of Purple Mail
Company is responsible to
identify issues and
communicate with all
employees and managers
effectively (Bresnen and et.al,
2015).
Members are responsible to
cooperate management
properly so that such type of
issues can be resolved.
Accomplishment of goal Leader pays attention on
directing employees and
effective coordination so that
all people contribute well in
accomplishing goal of
company.
Team members are
responsible to perform their
duties well so that goal of
Purple Mail Company can be
achieved.
3.3 Effectiveness of team in achieving goal
In the modern era competition is high so Purple Mail Company is required to effectively
work in the team. By working in team effectively leader of cited firm will be able to improve
efficiency level of operations. Team working would be beneficial in making people aware with
their responsibilities which will help in raising their performance level (Chen and et.al, 2014). If
all employees work as team then coordination can be improved. By this way misunderstanding,
confusions can be minimized to great extent. Team leader leads team well which supports in
resolving business problems to great extent. By this way team members will coordinate well with
consumers and they will deliver Currier to consumers on time. That would raise revenues of the
company significantly (Ward, 2016).

TASK 4
4.1 Factors involved in planning the monitoring and assessment of working performance
Monitoring is most important part of human resource practices; HR manager is
responsible to monitor performance of all employees. But there are various factors that are
involved in planning monitoring and assessment of working performance (Leadership vs.
Management, 2016). These are as following:
 Time management: If leader schedule activities properly then it would support in
completing task effectively and meeting with the objectives.
 Implementation of policies: It is another factor that is involved in planning of monitoring
and assessment process. By implementing effective policy performance can be improved
and monitoring (Brewster and Hegewisch, 2017).
 Feedback from others: Leader of Purple Mail Company can take feedback from other
employees, this will support in monitoring their performance level. Company can also
take feedback from consumers that would help in identifying loop fall and taking correct
action to resolve such issue (Armstrong and Taylor, 2014).
4.2 Assessment of development needs of individuals
In order to develop people, HR manager of Purple Mail Company should enhance
communication and coordination with employees. This is the best way through which cited firm
can gain trust of employees. By this way people of Purple Mail Company can share their feeling
which will bring innovation in the company. Hr manager is required to monitor the progress time
to time (Reiche, Mendenhall and Stahl, 2016). This would help in identifying loop fall and
resolving issues, by providing proper training knowledge of the employees can be improved.
That can aid ion improving working efficiency level to great extent.
Purple Mail Company needs to conduct SWOT analyses. This is only way through which
strength and weakness of employees can be identified. By this way HR manager can take action
to improve skills of the people and resolved work based problems (Priest and Gass, 2017).
4.3 Success of assessment process
In order to evaluate success of assessment process Purple Mail Company can adopt
various ways. These are as following:
 Relationship with employees: It is the best way through which assessment process can be
successes (Leadership vs. Management, 2016). HR manager of Purple Mail Company

should develop relationship with employees and should create friendly environment. By
this way performance of workers can be improved.
 Develop effective policy and flexibility: It is another way through which assessment
process can be successful. By creating flexibility and effective policy company can gain
success (Chen and et.al, 2014).
CONCLUSION
From the above report it can be concluded that recruitment and selection support the
company in selecting right candidate in the organization. By this way firm can get skilled
employees those who can perform well in the workplace. Leadership is the most essential aspect,
leader is responsible to encourage people. Leader leads team members and motivate employees.
By this way trust of workers get developed and they perform their duties well. Team working is
beneficial aspect which helps the company in motivating team members and improve their
efficiency level.

REFERENCES
Books and Journals
Armstrong, M. and Taylor, S., 2014. Armstrong's handbook of human resource management
practice. Kogan Page Publishers.
Bolman, L. G. and Deal, T. E., 2017. Reframing organizations: Artistry, choice, and leadership.
John Wiley & Sons.
Bresnen, M. and et.al., 2015. Leadership talk: From managerialism to leaderism in health care
after the crash. Leadership. 11(4). pp.451-470.
Brewster, C. and Hegewisch, A., 2017. Policy and Practice in European Human Resource
Management: The Price Waterhouse Cranfield Survey. Taylor & Francis.
Brewster, C., Houldsworth, E., Sparrow, P. and Vernon, G., 2016. International human resource
management. Kogan Page Publishers.
Brewster, C., Mayrhofer, W. and Morley, M., 2016. New challenges for European resource
management. Springer.
Chen, X. P. and et.al., 2014. Affective trust in Chinese leaders: Linking paternalistic leadership
to employee performance. Journal of management. 40(3). pp.796-819.
Johnston, M.W. and Marshall, G.W., 2016. Sales force management: Leadership, innovation,
technology. Routledge.
Northouse, P. G., 2015. Leadership: Theory and practice. Sage publications.
Priest, S. and Gass, M., 2017. Effective Leadership in Adventure Programming, 3E. Human
Kinetics.
Reiche, B. S., Mendenhall, M. E. and Stahl, G. K., 2016.Readings and cases in international
human resource management. Taylor & Francis.
Ward, J., 2016. Keeping the family business healthy: How to plan for continuing growth,
profitability, and family leadership. Springer.
Online

6 Benefits of Teamwork in the Workplace, 2015. [Online]. Available through:
<https://www.sandler.com/blog/6-benefits-of-teamwork-in-the-workplace>.
Leadership vs. Management, 2016. [Online]. Available through:
<http://changingminds.org/disciplines/leadership/articles/manager_leader.htm>.