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Managing the recruitment and selection of new sales assistants

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Added on  2019-12-03

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Working with and leading people TABLE OF CONTENTS INTRODUCTION 3 TASK 13 1.1 job descriptions and person specifications to select and recruit new sales assistants 3 1.2 Impact of existing legal, regulatory and ethical considerations on the recruitment and selection process 4 1.3 Taking part in the selection process as a HR assistant 4 1.4 Contribution as an HR assistant to the selection process5 TASK 25 2.1 The skills and attributes needed for leadership in the business organizations. 7 2.4 Ways leaders and managers adapt to motivate staff to achieve organizational

Managing the recruitment and selection of new sales assistants

   Added on 2019-12-03

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Working with and leading people
Managing the recruitment and selection of new sales assistants_1
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................31.1 job descriptions and person specifications to select and recruit new sales assistants...........31.2 Impact of existing legal, regulatory and ethical considerations on the recruitment andselection process..........................................................................................................................41.3 Taking part in the selection process as a HR assistant..........................................................41.4 Contribution as an HR assistant to the selection process......................................................5TASK 2............................................................................................................................................52.1 The skills and attributes needed for leadership in the business organizations......................52.2 Difference between leadership and management..................................................................62.3 Leadership styles for different situations in different business organizations.......................72.4 Ways leaders and managers adapt to motivate staff to achieve organizational objectives...7TASK 3............................................................................................................................................83.1 Benefits of team working for the success of Morrison's........................................................83.2 Demonstrating work in a team as a leader and member towards achieving specific goals,dealing with any conflict or difficult situations for Morrison's...................................................83.3 Effectiveness of new team in achieving goal........................................................................9TASK 4..........................................................................................................................................104.1 Factors involved in planning the monitoring and assessment of work performance..........104.2: Plan and deliver the assessment of the development needs of individuals........................104.3 Evaluate the success of the assessment process..................................................................11CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12
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INTRODUCTIONIn the era of Globalization, the competition among the business organization has beenincreased to the great level. To build and maintain the established position in the market place,the senior management seeks to hire the most efficient and the capable employees in theorganization and comes up with the optimum strategies to run it. It enhances the profitability andthe productivity of the organization (Day, 2014). The report throws light on the recruitment andthe hiring process of the retail organization Morrison's supermarkets. Further, it discusses theattributes needed for the skillful leadership. It also evaluates the benefits of team working and themethods to assess and evaluate the performances of the employees.TASK 11.1 job descriptions and person specifications to select and recruit new sales assistantsThe supermarkets business is the service providing companies whose business totallydepends on the efficiency of the customer services given by the sales assistants. To hire theskillful employees the rigorous recruitment process is used. For that purpose the fundamentalstep is to decide the job description and the persons specifications for the required post.Job descriptions:Designation: Sales Assistant.Report officer: The sales manager and the store manager.Job profile:To deal with the customers in the very effective manner.To take the inventory of the supermarket.To check the availability of the products and requirements.Maintain the record of their quantity and varieties of the products.Person's specifications:Educational Qualifications: The associate degree in the sales operation and planning.Experience: The competency in dealing with the customers to broaden the connectivitybase with the clients.Experience of working with retain organization.RequirementsThe proficiency in the verbal communication skills.
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The knowledge of the keeping the records of the inventory and accessing is feasibly.To take the decisions from the senior management and follow the instructions accordingly withthe precision.The ability to take decisions at the time of emergency and lack of supervision.1.2 Impact of existing legal, regulatory and ethical considerations on the recruitment and selection processThe recruitment and the selection process has the impact of the external factors that theorganization has to keep in mind while undergoing the process such as the legal, regulatory andthe ethical considerations.Legal: The Government and the other legislative bodies has laid down certain laws andregulation with respect to the hiring and selections of employees in the organization such as theEquality on the grounds of the place, race, gender and color, the non discrimination of theemployees on the basis of age. Further the rules are laid with respect to the health and safety ofthe employees (Goffee and Jones, 2013).Regulatory: There are certain non profit organization that investigates and monitor the legalityand the employment condition in the employees. Such as they check if there is any mistreatmentwith the employees with respect to the salary, discrimination, work culture and other related.Ethical Considerations: Besides complying with the regulations laid by the legal framework inthe country, certain ethical consideration are also to be followed in the process such asmaintaining the values and principles of the organization (Bush and Middlewood, 2013).1.3 Taking part in the selection process as a HR assistantTo hire the best possible employees in the Morrison's supermarkets, the organizationfollows the rigorous methods. Firstly the precise and the applicable job perfermo is preparedwith the job description and the persons specifications. From the pool of applicants the eligiblecandidates are filtered with the best suitability in the organization. The candidates have toundergo various stages of the interviews at different levels with the manager. At first the filteredcandidates from first stage have to undergo the telephonic interview. The candidates who clearthe stage are called to the head quarter where the one to one interview with the assistantmanager, the general manager, finance manager and the HR head is conducted (Hamson, 2012).After clearing the interviews the personal interview with the psychiatrist and the psychologist isconducted. In this interview, the strengths, talents, potential and the weakness o the employees is
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