Working with and Leading People

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WORKING WITH AND LEADING PEOPLE
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WORKING WITH AND LEADING PEOPLE
Contents
Task 1:.........................................................................................................................................................3
LO1: Be able to use recruitment, selection and retention procedures..........................................................3
1.1 As the new HR Manager, You are asked to prepare the documentation towards selection and
recruitment process and the documents required when selecting and recruiting a new staff for UPS
Company.................................................................................................................................................3
1.2 Assess the impact of legal, regulatory and ethical considerations to the recruitment and selection
process for the UPS Company.................................................................................................................4
1.3 Evidence yourself that you are taking part in the selection process for the chosen company UPS....5
1.4 Evaluate your contribution to the selection process in the UPS company..........................................6
LO2: Understand the styles and impact of leadership..................................................................................7
2.1 Theskills and attributes needed for leadership in UPS.......................................................................7
2.2 The difference between leadership and management and how does this help towards better
understanding in UPS..............................................................................................................................8
2.3 Comparison of the different leadership styles for different situations for UPS..................................9
2.4 Ways to motivate staff to achieve objectives for the chosen scenario..............................................10
Task 2:.......................................................................................................................................................11
LO3: Be able to work effectively in a team...............................................................................................11
3.1 The benefits of team-working for UPS Company and review of the effectiveness of the team in
achieving the goals................................................................................................................................11
3.2 The significance of working in a team as a leader and member towards specific goals, dealing with
any conflict or difficult situations..........................................................................................................12
3.3 The effectiveness of the team in achieving the goals with special reference to the chosen scenario 13
LO4: Be able to assess the work and development needs of individuals...................................................14
4.1 Explain the important factors involved in planning the monitoring and assessment of work
performance at UPS Company..............................................................................................................14
4.2 Write a plan and deliver the assessment of the development needs of individuals at UPS Company
...............................................................................................................................................................15
4.3 Evaluate the success of the assessment process so that the UPS Company is back on track with the
high standard of management and leadership performance...................................................................16
References.................................................................................................................................................17

WORKING WITH AND LEADING PEOPLE
Task 1:
LO1: Be able to use recruitment, selection and retention procedures
1.1 As the new HR Manager, You are asked to prepare the documentation towards selection and
recruitment process and the documents required when selecting and recruiting a new staff for
UPS Company.
There are seven important plans for approaching the job description and the specification of
the person
 Develop job description
 Recruitment plan development
 Collection of CV
 Review applicant
 Interview
 Checking the compliance (NI, VISA, etc.)
 Reference
 Contract letter
The job description and the specification of the candidate are given below for the UPS
Company.
Post: HR Administrator
Department: HR
Description of the work: the work of the HR administrator is to help the HR in decision
making and providing the data to higher authority as per as the HR data.
Responsibilities and the duties:

WORKING WITH AND LEADING PEOPLE
 The responsibility of the HR administrator is to look after the staff's comfort zone,
explaining the job to the staff, some arrangements should be done for the temporary
staffs because ion some case many staffs leaves the office so in that case, the
company should not face any crisis regarding this matter
 The proper record of the company should be maintained in a good manner
 Cheques should be distributed among the employers on time and also look after the
pay rolls with the preparation of the employers of the company.
 The HR Administrator should look after some points that are issuing the check for the
student’s loan, providing the medical insurance and savings bond, verifying the
submission and notifying or checking the approvals of the employees.
 The record of the human resource should be handle properly by the administrator of
the HR department. Such records are hiring or recruiting any employers in the
company. The vacancy of the employers, Economic records of the company and also
the customer information.
 The new employers of the company should be informed by the HR administrator
about the companies’ packages and the new offers of the company.
 Keeping the documents of the human resource department and there plans, records,
Logs and the reports.
1.2 Assess the impact of legal, regulatory and ethical considerations to the recruitment and
selection process for the UPS Company
The person who desires is to achieve the organisational goals, and he can achieve the goal
then there some process which candidate has to follow. There is some process which is a
legal step for the company, and also some ethical issuers are involved in organisational;