Workplace Conflict in Asda: De-escalation Techniques and Negotiation Process

Running head: WORKPLACE CONFLICT
WORKPLACE CONFLICT
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WORKPLACE CONFLICT
Table of Contents
Introduction....................................................................................................................2
Discussion......................................................................................................................2
Conflict.......................................................................................................................2
De-escalation technique.............................................................................................3
Negotiation process....................................................................................................4
Conclusion......................................................................................................................5
References......................................................................................................................6

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WORKPLACE CONFLICT
Introduction
This report aims to discuss the topic workplace conflict in the organisation ‘Asda’.
The conflict is clearly described in this report and the differences of the conflict are clearly
stated in this report. The de-escalation technique that is used in this conflict is highlighted in
this report along with the benefit of each process. The processes of conflict resolution that
was used has been identified in this report. The advantages and the disadvantages of all the
approaches is clearly stated in this report. An analysis of the result of the approach is
provided in this report. Lastly this report concludes with an appropriate conclusion.
The company Asda is a supermarket retailer in Britain that is headquartered in Leeds,
West Yorkshire. This company was built in 1949 during the period when the supermarket
that owned the Asquith family merged with the Associated Dairies, which is a company in
Yorkshire (Xie & Allen, 2013). Besides the core supermarkets, this company also provides
numerous services that includes the provider of mobile phone that utilises the prevailing
network of EE and the financial services. The marketing promotions of Asda are commonly
dependent exclusively on the price ever since 2015, just as the parent company which is
Walmart.
Discussion
Conflict
Asda, which is the second largest retailer in UK is facing the mass legal action by the
women of the company who has a job in the stores. It is claimed by the women that the pay
scale of the women are not similar to the male workers in the distributor warehouses. The
case has been filed and it is predicted that the case will test how the retailers determine the
payment method of the staff in the different sections of the business (Leat & Revoredo-Giha,
2013). And in any situation the women are fruitful in their allegations, the company would