Impact of Workplace Culture on Person Centred Care in Australian Healthcare Services

Running head: NURSING ASSIGNMENT
Digital Story Telling
Name of the Student
Name of the University
Author note

1NURSING ASSIGNMENT
Finding the core discrepancies in workplace environment that can weaken the success
potentiality of Person centred care is essential in order to ensure the further progress in the
nursing approaches. It will also help the health care services in Australia to be more
competent. The presentation is developed to explore the impacts of the workplace culture on
the person centred care. The overview of the case and the will be described in the light of
leadership theories, theories on organization culture viable for person centred care approach.
Person centred care approach is valuable for any healthcare facility, which needs
appropriate collaboration of the workforce in a healthy employee to employee relationship.
According to the theoretical exploration of workforce culture, the major components are the
leadership approach, Procedure of service delivery, Coordination module, Value sharing,
Organisational policies and ethical considerations (Jones & Kelly, 2014). At the same time
the delivery of person-centred approach and the perspective can also influence the
cooperativeness and work process integrity within the workforce as well.
Western healthcare is an Australian healthcare firm who uses the patient-centred care
approach to improve their service quality and delivery system. However, due to the weak
workforce integrity and cooperation the quality of the healthcare service was declining
rapidly. Sometimes, even the front-line staffs also become unable to detect the specific health
issues due to ineffective coordination within multiple teams. This type of situation can be
handled only with appropriate leadership approach with friendly and cooperative work
environment that can help to build up a healthy workplace culture within this organisation
(Banaszak-Holl et al., 2013).
The are certain practical strategies that can help the organisation described in the case
study and even other organisations, which are suffering from similar issues. Motivational
practice in a workplace can help the workforce to keep their will power against any mutual