Lead and Manage Effective Workplace Relationships: Strategies for Conflict Management and Prevention

Running Head: TASK 1 1
Task 1
Author’s Name
Institutional Affiliation
Date

TASK 1 2
TASK 1
Lead and Manage Effective Workplace Relationships
Activity 1
JKL industries have to recognize the ideas and information play a crucial role in
innovations. It is impossible for an organization to innovate without ideas and information. Ideas
matter for innovation, and they help businesses generate new products or services that facilitate
their success and competitiveness. Due to that JKL industries have to manage ideas and
information to stay competitive and innovative in order to improve their fortunes.
Establishing office of idea manager
The first process to manage ideas and processes will be appointing the idea manager.
The office of the idea manager will have to collect ideas and give other new perspectives to help
improve the idea. When the office of idea manager is in place, the next process should be
inclusion of every employee or staff (11:482). Including all the staff would require the idea
manager to communicate information through circulars, emails, and social media to employees
to meet the responsibilities of their work. When ideas and information are properly managed, it
will be possible for the idea manager to share it evenly with other employees to help them
improve on their work responsibilities.
Idea acknowledgement by the idea manager to increase consultation
Idea acknowledgement- the idea manager should impress every idea. In this case, the idea
manager can use the SCAMPER method, which stands for “Substitute, Combine, Adapt, Modify,
Put to another use, Eliminate, and Reverse (11:438).” The objective of acknowledging ideas and

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applying the SCAMPER method is to ensure that all ideas are welcome, improved and possibly
adopted. All in all, idea acknowledgment enhances employee’s contributions to consultations on
work, because they would feel that their ideas or suggestions shall be dismissed by analyzed for
modification rather than dismissal at face value.
Organizing, evaluating and developing new understanding of information
The object of this process is to facilitate feedback to employees on the outcome of their
consultations. When information is proper, and easily understandable, the idea manager shall
provide a new or better understanding of information to employees (7:4). The feedback can be by
face-to-face or email. Feedback can give JKL employees a new perspective to improve their
ideas.
Seamless information flow
JKL needs information to flow across all its departments. In case of any issues, they will
be free to address them to the human resource, or idea manager for resolution.
In summary, office of idea manager, idea acknowledgement, information evaluation,
organization and seamless flow of information aim at encouraging communication, consultation,
feedback and innovation. When ideas are shared and properly managed all the time, it would be
easier for the employees to be innovative.
Activity 2 A
Victimization, harassment, bullying and discrimination can be lumped into two policies, which
are: equal opportunity policy and equality policy.

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Purpose
The purpose of the equality policy is to address discrimination based on gender, race, religion,
age or national originality to promote cultural diversity and ethical values. The policy will tackle
victimization and bullying that is based on any form of discrimination.
The equal opportunity policy aims at ensuring that all people regardless of their race, religion or
sex are given equal employment opportunities.
Policy Application
Generally, both policies apply to work environment and hiring. Any employer that discriminates
or denies opportunities to other job candidates, because of otherness shall be prosecuted.
Applicable Legislation
The legislations include:
Disability Discrimination Act of 1992 (8:1)
Workplace Gender Equality Act of 2012
Racial Discrimination Act of 1975
Sex Discrimination Act of 1984 (2:4)
Ant-Discrimination Act of 1977
Most importantly, the above policies coupled with legislations eliminate any sort of
discrimination in an attempt to enhance cultural diversity as well as ethical values.