Analyse of Personal Skills Audit

Developing Individuals, Teams and Organisations

TABLE OF CONTENT
INTRODUCTION................................................................................................... 3
P.1 knowledge skills and behaviour that is required in the HR professional as
per the Whirlpool................................................................................................ 3
P2. Analyse of personal skills audit to identify appropriate knowledge, skills and
behaviours and develop a professional development plan.................................5
TASK 3................................................................................................................ 7
P.3 Differences between organisational and individual learning, training and
development....................................................................................................... 7
TASK 3................................................................................................................... 9
P5 Demonstrate understanding of how HPW contributes to employee
engagement and competitive advantage within Whirlpool.................................9
P6 Evaluate different approaches to performance management and
demonstrate with specific examples how they can support high-performance
culture and commitment in global organisation with special reference to the
case study Whirlpool......................................................................................... 10
CONCLUSIONS..................................................................................................... 12
REFERENCES........................................................................................................ 13

INTRODUCTION
In the organizations are the present times it is very important to develop and motivate
the employees who are working in the organization. Developing an individual, team and the
whole organization is the most effective and inspirational task which is performed. The
present report is based on Whirlpool which is an American multinational corporation of
manufacturer of home appliance. The report will cover the employee’s knowledge, skills and
behaviours which is required in a HR professionals. It will also through some lights on the
factors to be considered and evaluating inclusive learning and development to drive
sustainable business performance. Further the report will include all the knowledge and
understanding to the ways in which high performance working (HPW) contribute to
employee engagement and competitive advantage. At the end of the report it will be
concluded the ways in which performance management, collaborative working and effective
communications can b support high performance culture and commitment. The whole report
will cover Whirlpool as the high performance culture as the company crisis in 2011.
TASK 1
P.1 knowledge skills and behaviour that is required in the HR professional as per the
Whirlpool.
In each and every organisation human resource manager is the key person to handle
the organjrion with their knowledge, skills and behaviour. As the whirlpool is the biggest
organisation in which some of the issues have been arise in the organisation in the
management side. As then human resource manager is not effective and they required certain
Knowledge, skills and behaviour such as follows:
Knowledge required in the Human resource professional:
Administration management: as these the most important knowledge required by the
human resource to perform the day to day operation of the organisation. The way whirlpool
has been failed to perform operation work in effective manner due to poor kwloegde of
administration management by the human resource professional (Pinjani, P. and Palvia, P.,
2013).. It is the responsibility of the human resource manager to maintain the each and every
data of the employees. As the compensation management in which the employee salaries and
wages will be determined according to the leaves taken by the employees. These are the
duties has to perform to an HR professional which they required specific knowledge of
administration management.

Computers and Electronics: These can be the technology knowledge required the human
resource manager it can be computer and electronic knowledge which can be Microsoft excel
and software related in whirlpool are the most important aspect for the effective operational
work that can be done through the different programmed and application in the organisations
(Mendenhall, M.E. ed., 2012).
Skills required by the human resources professional:
Negotiation skills: for every human resource these most important skill to deal with the
employed in the organisation. As in the whirlpool most of the employees are not happy with
the decion of the human resource manager (Katzenbach, J.R. and Smith, D.K., 2015). Also
the employees have the demand to give extra sakreis and wages on the hours basis but the
human resource manage is not effective to negotiated with the employees to bring the
common objectives for the organisation and employees.
Communication skill: if the human resource doesn’t have this skill in them it might be
possible to having more conflvts in the organisation and confusion will be ore in between the
employees and management (Drury, M., Conboy, K. and Power, K., 2012). As the
communication can be both verbal and nonverbal. If the human resource will be focus only
on verbal communication and not to the nonverbal than a proper management will not be take
place.
Behaviour required in human resource professional:
Leadership: if the human resource professional behave as the leader in the organisations will
help to achieve the organisational objectives with the proper motivation and collaboration
among the team member can be transfer by the better style of leadership. But in whirlpool it
is not possible from the human resource mange to behave as leader in which so many
conflicts have been arise in the organisation.
Adaptability: if any situations have been arise where the plan need to be changes according
the situation at that time human resource manage need to behave to adjust all the plans
according to the requirement of the organisation.
P2. Analyse of personal skills audit to identify appropriate knowledge, skills and behaviours
and develop a professional development plan.
As in the every organisation human resource will be key person who have the
different personal skill to bring the organisation in the systematic manner for the various roles
and responsibility perform in the organisations. If the proper auditing will be done of the