Employee Turnover in the Hotel Industry: Causes and Solutions

ASSIGNMENT

Table of Contents
INTRODUCTION...........................................................................................................................3
Principles of Management by Taylor.....................................................................................3
Understanding of the processes and procedures for effective management ..........................4
3 point plan for resolving the problem...................................................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Employee turnover refers to the number or percentage of workers who leave an organization and
are replaced by new employees. Measuring employee turnover can be helpful to employers that
want to examine reasons for turnover or estimate the cost-to-hire for budget purposes. In the
industry of hotel rate of employee turnover is high as most of the employees are students from
foreign countries who want to work for a shot amount of time. This report covers questions such
as management theory, problem of staff turnover, 3 point plan for resolving the plan.
Principles of Management by Taylor
Science, not rule of Thumb-
The basic principle of the theory of scientific management by Taylor. It will help the
Imperial hotel of London to take decision with a scientific approach so that they can take reduce
the level of employment turnover. They need to formulate some strategies so that they can take
decisions for the employees and their growth which will help to retain them for a long period of
time. This aspect of the theory by Taylor will help the restaurant to leave all the unscientific
approaches they use from the activities of management. This will help the restaurant to make
appropriate plans to satisfy the employees. If they are satisfied by the work they do then the hotel
will be able to focus on other areas. (Russell and et.al., 2017. )
Harmony, not Discord-
The Imperial hotel of London must follow this principle. It states that the organization
must divide the main working force of the hotel that is the management and the workers of the
hotel. Both of them needs to implement the approach of give and take. According to this theory
both the groups must work as a team and respect each other decisions so that there is no issue of
conflict between them. Apart from this management of the hotel needs to take on the decisions
and before implementing they must share it with the staff of the hotel and if any suggestions are
given by the staff instead of avoiding it they must consider it. This way they can work as a
group and work together for achieving better results for the hotel. (Mohsin, Lengler and
Aguzzoli, 2015.)
Cooperation, not Individualism-
It shows the importance of each other that is the value of the management of the hotel
and the value of the workers of the hotel. To reduce the high rate of employee turnover the
management of the hotel needs to show that they value their staff by appreciating their work and