logo

Assignment on Operation And Management: Qbic hotel

   

Added on  2020-10-04

15 Pages5075 Words28 Views
 | 
 | 
 | 
Operation andManagement
Assignment on Operation And Management: Qbic hotel_1

TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Comparison of the roles and characteristics of a leader and a manger.............................1M 1 Differentiate between the roles of manger and leader....................................................3TASK 2............................................................................................................................................3P2 Role of leader and managers applied in different situational context...............................3M2 Strengths and weaknesses associated with different approaches to situations................4P3 Different model and theories of approach.........................................................................5TASK 3............................................................................................................................................6P4 Approaches to operational management and roles played by leaders and managers........6M3 Methods to improve efficiency of operational management...........................................8P5 Importance and value of operations management in achieving business aims.................8P6 Internal factors that impact upon the operational management. ......................................9M4 Impact of internal factors on business environment and broad community. ................11CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12
Assignment on Operation And Management: Qbic hotel_2

INTRODUCTIONManagement and operations are two important parts of a business. Operations in anestablishment are all the tasks and functions performed in order to gain the value. Whereas,management is associated with the organisation and co-ordination of the operations that are to beperform in an entity (Prasad, 2016). The management of the operations is done in order toachieve the defined objectives. Leaders and managers both are important part of an organisationwhich play a great role in attaining these tasks along with their effective management. This studyemphasises on the contrasting and crucial roles played by the them . Further, their duties indifferent situational context are also examined in this learning. In addition to this, some theoriesof leadership are also explained. Moreover, impact of the internal environment on operationalmanagement and decision-making procedure done by leaders and mangers of a premise is alsodiscussed in the present acquisition. This report is presented in context to a small medium enterprise, Qbic Hotel. This entityis growing rapidly and enhancing its business roots. The key of this development is the effectiveoperational management performed by the establishment.. TASK 1P1 Comparison of the roles and characteristics of a leader and a manger.Leaders and managers both plays important role in the development of the organisationbut their functions largely vary from each other. The difference can be understood by thestatement given by Rafiq, Nielsen and Smyth, 2017 that, " Managers are the people who dothings correctly whereas leaders are the person who do the correct things". Further, differentcharacteristics are possessed by them. This variation in their characteristics can be learned fromthe following table:CharacteristicsLeaderManagerMeaningIt is the person who leads theother employees or team andtries to enhance the overallperformance (Hawn andIoannou, 2016). This person systematicallymanages the business in anorganised and co-ordinatedmanner to bring effectiveness.1
Assignment on Operation And Management: Qbic hotel_3

FoundationTrustControlConcentrates oninspiring and motivatingemployeesManagement of operationsStrategies chosenProactiveReactivePerspectiveLong-termShort-termDesignsGuidelines and rulesStrategies and methodsCognitionInfluenceRulingOn the other hand, both have different responsibilities towards the organisation inachieving its objectives and goals. The roles played by them are explained further:LeaderVision Creation- The most important that should be played by a leader is to create avision and then helping the employees in turning this vision into the reality. Building relationship- The main aim of an effective leader is to focus on all thestakeholders and maintain good relations with them. These relationships will enhance thereach of Qbic's objectives. Change- They should always bring new innovations in the services and in the workingpattern of the organisation (Meng and Boyd, 2017). These changes will help inmaintaining the interest of the customers and employees. Further, implementation ofsome great changes will add in the success of Qbic hotel. Risk taking- Even if there are chances to fail then also leaders should have the dare oftaking risks. This risk-taking ability will enhance their approach to bring effectivechanges in the organisation.Provides direction- Leaders shows employees, the path to success (Ali and et.al., 2017).They not only state the direction but also provide them guidance to achieve the aim.Align team members- This alignment includes the steps of assigning right task to theright person depending upon his/her abilities.Motivation- This is the most crucial duty of a leaders. Motivated employees are alwaysdedicated towards their work and this high motivation level also helps in increasing theirperformance (Taylor and Scapens, 2016). Thus, in order to enhance this feature variousschemes should be sued by the leader. Manager2
Assignment on Operation And Management: Qbic hotel_4

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Assessment (Management & operation).
|15
|4326
|30

Differentiation and Comparison of Leader and Manager Roles
|14
|3719
|30

Importance of Operations Management in Achieving Business Objectives
|16
|4145
|82

Leadership Theories and Applications
|14
|4502
|95

Leadership and Operation in Management and Operation
|15
|4501
|243

Management and Operations Assignment | CORUS
|13
|4199
|50