Case Study Of City College- Leadership Styles & Behavior Of Individual

Added on -2020-02-05

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OrganisationBehaviour
Table of ContentsIntroduction................................................................................................................................4Task 1.........................................................................................................................................4AC 1.1....................................................................................................................................4AC 1.2....................................................................................................................................5AC 1.3....................................................................................................................................6TASK 2......................................................................................................................................6AC 2.1....................................................................................................................................6AC 2.2....................................................................................................................................7AC 2.3....................................................................................................................................8TASK 3......................................................................................................................................8AC 3.1....................................................................................................................................8AC 3.2....................................................................................................................................9AC 3.3..................................................................................................................................10Task 4.......................................................................................................................................11AC 4.1..................................................................................................................................11AC 4.2..................................................................................................................................11AC 4.3..................................................................................................................................12Conclusion................................................................................................................................12References................................................................................................................................13
INTRODUCTIONBusiness organisations have witnessed revolutionary development in the corporateculture and structure along with people and operations. The study of organisational behaviouris becoming more intriguing with situational factors (Banerjee, 2014). With considerablechange in the emerging employment relationships and cross culture environment, it hasbecome requisite for managers of the companies to lay its concern over the field oforganisational behaviour. The current article hereby throws light over effective operations offirms, culture, structure, motivational theories, different leadership styles and behaviour ofindividuals with the case study of City College and Enterprise Rent-a-Car. It will also providethe overview of style of management and nature of groups which can influence the behaviourof workforces and effectiveness of team.TASK 1AC 1.1The phenomenon of the organisational structure depicts the systematic work flow ofauthorities and their working roles. The command of business activities is planned, organizedand directed with the effective structure of the firm (Clay-Williams and Braithwaite, 2015).There are various kinds of structures which can be discussed with the reference of CityCollege and Enterprise Car Rental. In accordance to the case study, the college is privatelyowned by its principal who has split the operational functions into three departments to meetthe set of objectives and goals. Moreover, Enterprise Car Rental is the world's largest car-hiring company which is looking forward to recruit efficient and self-motivated candidatesfor its business. Both organisations has different culture and structure, which are as follows:Tall and flat structure: The complex organisations, such as Enterprise Car Rental hastall structure whereby there are large number of levels of management. On the otherhand, City College has flat structure as there are fewer hierarchy of authorities thatemphasize on the empowering students as well as staff-members (Fein and et.al.,2015). Long and short chains of commands: Enterprise Call Rental having tall structurecomprises of long chain of commands as there are more than 75000 employees overthere so it is necessary to have long controlling chain. However, in the case of CityCollege, there are short chains of commands in which focus is given on theempowerment of staff-members to develop and grow them.
Organisation culture can be define as set of attributes, beliefs and values which are shared inthe company to set a level of performance and working environment. Different forms ofculture in accordance to the Charles Handy are as follow:Power: In this culture, power is held under the influence of some specific peoplewithin the organisation, such that only those persons are authorized to make decisions.In City College, the principal hold the power to make crucial decision for the welfareof students as well as each functional unit.Task-oriented: In Enterprise Car Rental, employees are provided with specific targets,which need to be attained in the given time period. Thus, in order to achieve aparticular task or accomplish a project, task-oriented culture is adopted within theworkplace.Role: In this culture, each employee and staff-member have their roles andresponsibilities to perform in accordance to their specialisation, qualifications, skillsand knowledge, like in enterprise Car Rental. Person: Here, employees can feel their importance, as entire focus is given on them.In City College, teachers and HR managers are more concerned about their roles,likewise, the employees of Enterprise Car Rental.AC 1.2Organisational culture and structure of a business corporation are significantly linkedto each other, substantially affect the performance of employees. If a firm is able to maintainthe effectiveness of culture along with the structure, then it will become easy to acquirecompetitive advantage and attract customers (Myers, 2016). As City College has flat structurewhich is split into three departments; teaching, human resource management andadministration department, whereby each staff-member possess their own duty to perform,thus role and power culture need to be implemented to achieve growth and success. Theworking style of employees be according to the culture and structure of the college, accordingto which serious objectives can be attained.However, Enterprise has tall structure, whereby there are over 75000 employees, aseach employee is provided with specific task and project to influence customers, sell productsand earn profitability. The Enterprise is having long chains of commands which reflects thedefinite structure. Moreover, it has a belief to take care of employee and consumers first, sothat profitability will automatically get followed. Thus, employees are complied to treat their

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