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Managing Human Resources Executive Summary Business Process Outsourcing

   

Added on  2020-04-07

11 Pages2661 Words198 Views
Running head: CHALLENGES IN RECRUITMENT PROCESS0Managing HumanResources
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CHALLENGES IN RECRUITMENT PROCESS1Executive SummaryBusiness Process Outsourcing means transferring or outsourcing the business task of acompany to third party corporations. There are several factors which negatively affect the recruitment procedure of BPO enterprises which can decrease the performance of a company.The human resource department faces challenges such as high demand for skilled labour and low supply, low retention rates, the negative public image of corporations, diversity problems, unqualified workers and competition from new companies. These challenges decrease the quality of recruitment procedure of an organisation.To overcome these issues, the human resource department can implement different policies which can improve the recruitment procedure. By providing training to employees, companies can satisfy the requirement of talented employees which also benefit in retention rates. A positive working environment assists human resource department in attracting the talented candidates for recruitment procedure. It also solves the diversity problems in the workplace. Better benefit and salary packages attract a large number of candidates through which human resource department can select the talented employees.
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CHALLENGES IN RECRUITMENT PROCESS2ContentsIntroduction................................................................................................................................3Business Process Outsourcing Industry.....................................................................................4Challenges in Recruitment Procedure........................................................................................4High Demand Low Supply.....................................................................................................4Organisational Image of BPO Companies.............................................................................5Diversity and Age Gap Problems...........................................................................................5Unqualified Workers..............................................................................................................5Competition for Other Companies.........................................................................................5Retention of Employees.........................................................................................................6Recommendations......................................................................................................................6Training the Employees.........................................................................................................6Positive Culture and Diversity Policy....................................................................................7Incentive Schemes..................................................................................................................7Conclusion..................................................................................................................................8References..................................................................................................................................9
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CHALLENGES IN RECRUITMENT PROCESS3IntroductionThe recruitment procedure of a corporation includes different parts such as attractingtalented applicants, selecting the right candidate and appointing them according to theirqualification. The achievement of a recruitment process depends upon the turnover ofemployees. In various industries, corporations face different recruitment challenges. Modernorganisations face challenges regarding diversity, age gap, employee’s attitude, highexpenses, retention and demand of labour. These problems affect the recruitment procedureof a company which adversely influence its development. This report will focus on BusinessProcess Outsourcing (BPO) industry, and the challenges faced by BPO organisations.Further, the report will provide various human resource management strategies to addressthese issues. The report will also include various theories given by different experts.
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