This document provides a detailed plan for a café and cream business, including a written pitch, visual pitch, backers reward, business opportunity, customer needs and target market, social impact, relevant megatrends, similar successful campaigns, opportunity testing plan, sales and marketing strategy, and more.
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Running head: CORPORATE ACCOUNTING AND BUSINESS ADVISORY Corporate Accounting and Business Advisory Name of the Student; Name of the University: Author’s Note
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1Corporate Accounting and Business Advisory Table of Contents 1.0 Café and Cream Pitch Plan........................................................................................................2 1.1 Written Pitch..........................................................................................................................2 1.2 Visual Pitch............................................................................................................................2 1.3 Backers Reward.....................................................................................................................4 2.0Business Opportunity............................................................................................................4 2.1Customer needs and Target Market..................................................................................4 2.2Social Impact.....................................................................................................................5 2.3Relevant Megatrends.........................................................................................................6 2.4Similar Successful Campaigns..........................................................................................6 2.5 Opportunity testing plan........................................................................................................6 3.0Sales and Marketing Strategy...............................................................................................7 3.1Fundamentals....................................................................................................................7 3.2Social Media and Free Publicity.......................................................................................7 3.3Measurement and Information..........................................................................................8 4.0Operational strategy..............................................................................................................8 4.1Operational Structure........................................................................................................8 4.2Outsourcing.......................................................................................................................9 4.3Operational Risks..............................................................................................................9 5.0Financial Plan.......................................................................................................................9 5.1Profit and loss Statement...................................................................................................9 Balance Sheet.............................................................................................................................10 5.2Capital and Funding Requirement..................................................................................12 5.3Valuation and Justification..............................................................................................12 6.0Reference............................................................................................................................13
2Corporate Accounting and Business Advisory 1.0 Café and Cream Pitch Plan 1.1 Written Pitch The business of Café and Cream would be aiming to provide the best café and bakery experience to the customers by providing different variety of beverages, pastries and bakery products. The business would be launched at the beginning of 2020 in Sydney Australia. The demand for coffee as a morning beverage is quite high in the market and this is the min reason that several café outlets are flourishing in the area. The outlet of Café and Cream would be providing different bakery products and also a place where people can enjoy their coffee in peace. The business would also be dedicated to making contribution to social cause which would be involving funding for orphanage children’s education and a weekly treat to all the pastries and bakery stuffs which the business would be providing(Entrepreneur., 2013). In order to operate with such a social cause, the management of Café and Cream has decided to take small donations from the customers. In addition to this, the business would also be opting for a crowdfunding program for raising the required capital for the business. The café business would be having their book collection in the store itself so that the customers are able to enjoy coffee with a book of their interest. The café will be well decorated with appropriate books placed in shelfs along with coffee cups as a design. 1.2 Visual Pitch
3Corporate Accounting and Business Advisory
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4Corporate Accounting and Business Advisory 1.3 Backers Reward The backers for the business would be individuals who contribute to the needs of the company for setting up the business and also helping the café business to maintain its social objective. The amount which is to be contributed by the customers depends on them but a minimum amount of $ 5 is kept. Anything above $ 5 will always be welcomed by the business. In order to promote more backings from the customers, the café business would be providing special discounts, free delivery services and thank you notes from their generous contributions. Furthermore, some of the regular customers would also be provided complimentary snacks judging from the overall contribution which is made by the customer. 2.0Business Opportunity 2.1Customer needs and Target Market In Australia, the growth of cafe business has been significantly high which is mainly due to the vibrant coffee culture which is followed. The growth which the café businesses operating in Australia has experienced is immense which shows that the market is quite favorable for this type of a business(IBISWorld., 2019). In addition to this, the revenue which is generated by a café business is expected to increase significantly in future years and the rate of increase is anticipated to be 2.5%. Figure 1: (Types of Coffee consumed in Australia) Source: (Mordorintelligence.com, 2019) The above pie diagram shows the demand for different types of coffee products in the market and it can also help a business to effectively describe the target market of the business. The pie graph shows that the demand for cappuccino is significant high as it is considered to be a popular drink among the college students and teenagers. Latte and Flat White is more preferred by office workers and household customers.This shows that a variety of coffee products are offered and also preferred in the country. Further, the people of Australia are addicted to coffee products which is the main reason that majority of the café shops being established are able to survive and
5Corporate Accounting and Business Advisory also thrive. It is also anticipated that there would be further growth in the industry and the estimation of growth is presented in the graph below: Figure 2: (Growth in Coffee Business in Australia) Source: (Mordorintelligence.com, 2019) The above chart also makes it clear that the Australian coffee market is highly favorable for any new entrants as well as long as they are able to combat the competitive pressure in the market. The business of Café and Cream should be able to establish itself in the market as per the anticipation of the management of the business (Burns & Dewhurst, 2016). The management of the company is also confident that the business would be able to generate revenues and also achieve growth in the operations of the business. The target market of the business would be the office workers who would be the primary customers for the business as the owners anticipate the café would specialize in their latte and expresso.However, the management plans to keep something from each customer so that the business can generated revenue from different segments of customers. The business would also be offering bakery products and cookie which are even be for parcel or home delivery. In this manner that the management of the company anticipates that they would be able to enhance the sales of the business and thereby earn more revenues (Blackburn, Hart & Wainwright, 2013). The café and cream business would also be setting up an environment where the customers can have their coffee in peace. The café and cream business is anticipated to flourish due to the quality of products which is offered by the business. 2.2Social Impact The business of Café and Cream would also be focusing on contributing social impacts of the economy in which the business would be operating. The management of the Café and Cream
6Corporate Accounting and Business Advisory would be contributing to educational needs of orphans and also provide them with treats once in a week where the business would be offering any pastries or chocolate products to the orphans. The owners of the business believe that in order to develop the economy and also ensure a bright future for the orphan children, education is very much important. The business would be contributing for their school fees and also their books and examination fees so that the orphans are able to get basic and proper education. In order to support this social cause, the owner have decided to take contributions from the customers of the business (Turner & Endres, 2017). Any donations whatsoever would be welcomed and it is to be noted that thee funds which are collected would be used for a social cause only. The business aims to ensure that the children are provided with basic education so that they are able to at least shape their future. 2.3Relevant Megatrends The emphasis on education is not uncommon in developing country as the children are considered to be the future of the economy. Education provides such children with the necessary tools which can help them to shape their own futures. It is therefore, imperative that the focus should be on development of proper educational facilities in the country. As per a report from UNESCO, the global education system faces a shortfall of $ 26 billion and this shortfall is in terms of educational facilities which can be provided to the children. This shortfall can be easily covered by businesses and only a margin contribution is required towards the same. In the mid of 2013 and 2016, fortune 500 companies spent around $ 2.6 billion towards education of the deprived and proper development of educational systems (Finch, 2013). In a similar manner, the Australia government has also realized the importance of education in the economy as a whole. The business of Café and Cream aims to contribute to the needs of the orphans so that they are not deprived from basic education needs and the same would also be covered under the corporate social responsibilities which is followed by the business. 2.4Similar Successful Campaigns The importance of education is well known among the people of Australia and for some reasons most of the business are target this aspect as a contribution to the corporate social responsibility needs of the business. One instance which can be provided is to the business of Rio Tinto which is engaged in the business of mining and exploration, contribute to the education programs in Australia and UK. The company has provided literacy materials to 250,000 Australian families and also offered scholarships to students are very good in studies. This can be viewed as an important contribution which is made by the business in such a sector. In addition to this, the company has also provided different types of educational programs so that the educational system for the children can be made more effective. Therefore, considering the impact which the business of Rio Tinto had on the Australian economy, the management of Café and Cream would be aiming to make a similar impact on the surrounding area. The management of the company is of the opinion that the business would be able to accumulate appropriate funds from the customers and thereby ensure that the campaign which the business is planning is a success. 2.5 Opportunity testing plan The testing of the campaign is also crucial as the same would allow us to get an idea regarding the success of the social project which is undertaken by the business. The management of the company anticipates that the business would be able to accumulate proper funds from the operations of the business and therefore would be able to test the social plan which the
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7Corporate Accounting and Business Advisory management of the company intends to carry forward with the operations of the business(Igou & Coe, 2016). The business can also test the plan by considering the social projects which are taken by similar businesses for the welfare of the society. For example, McDonalds also request customers to donate a certain amount for the welfare of the students and the policy which is followed by the business is quite popular. 3.0Sales and Marketing Strategy 3.1Fundamentals The business in order to formulate a proper sales and marketing strategy, needs to consider the factors which affects the operational process of the business. The 4 Ps of marketing mix is applied in order to better understand the position of the new business in the market. Price: The price which will be charged by the business for its products have a direct effect on the overall demand which will be enjoyed by the business. The management of the business needs to survey the prices which is charged by competitors for determining the price which is to be charged by the business (Cordova, Dolci & Gianfrate, 2015). The price of the coffee products is to be kept as low as possible so that the business is able to attract more customers n thereby generate more revenue from operations of the business. In addition to this, the business would also be offering discounts so that the sales of the business can be enhanced more. Place: The place where the store is going to be opened is in Sydney and the business would be focusing on establishing the shop near a residential area as the target market of the business are office workers. The business needs to ensure that a proper location is selected for opening the business as location of the shop also helps the business to attract customers Further, the business would also be looking to create a suitable environment in the store with proper amenities, good service and books which will help the business to retain customers. Product: The products are the main factors which influences a business and it is the products mainly which would be attracting the customers. The business of Café and cream would be aiming to offer the best quality of beverages and snacks at a reasonable process. The main advantage of the business would be the diversity and choices which the business will be having in the products which would be available to the customers (Ai, 2013). The business also intends to offer complimentary snack with beverages if more than one cup is bought. Therefore, the policy of the business would be to ensure that the quality is maintained for the products. Promotion: This is another important factor of marketing and it is essential as the same spreads awareness among people regarding the products which are offered by the business. The business of Café and Cream have the option to use any media for the purpose of promoting the new café shop around the corner. The management is of the opinion that the business needs to move for ward with printing media advertisement so that office workers and households are aware of the shop and the products which are offered by the shop. 3.2Social Media and Free Publicity The management of the business would also be using social media as a tool for spreading information and also for promoting the operations of the business. Social media also provides the business an opportunity to spread the social cause message to as many people as possible. In
8Corporate Accounting and Business Advisory addition to this, the business intends to launch online order system six months after the business has been successfully established. The business would then ask contributions from customer even online so that the management can effectively execute their social plan and meet the expectations of as many children as possible (Barlan-Espino, 2017). Further, the social media can also be used to announce special offers, combos which the café will be offering thereby boasting the sales for the business. In order to effectively promote the products, the business would be offering free cup of coffee for every customer who would be visiting the shop on its first day. This is also a form of advertisement which would be boasting the sales and profits of the business. 3.3Measurement and Information The measurement of the success of the business would be measured from the numbers of likes which the business would receive on social media. The advertisement campaign would be considered to be successful if proper demand is noticed in the day to day sales of the business. In addition to this, the business would also be considering the feedbacks which is received from the customers. The information which are collected by the management would help in decision making process regarding how the business will be proceeding in the operations of the business. 4.0Operational strategy 4.1Operational Structure The nature of the business which is being set up will be a partnership form of business with two partners at the top level of management and all the major decisions would be taken by the partners or the owners of the business. The business would be establishing managers for looking afterdifferentoperationssuchasfinance,operations,marketing.Thiswouldhelpthe management of the company to effectively manage and segregate the main activities of the business which would promote efficiency in the operations of the business. The operational structure of the business is shown below:
9Corporate Accounting and Business Advisory Partners/Owners Store Manager Service Executive Kitchen Staff members Staff members and Cleaners Marketing ExecutiveFinanceExecutive Figure 3: (Chart showing operational structure of the Business) Source: (Created by Author) The operational structure is formulated so that efficiency is maintained in the operations of the business. The staff members would be expected to treat the customers in a pleasant manner and should demonstrate a cheerful behavior in front of the customers of the business. The operational structure of the business depends on the employees and staff members so that the efficiency of the business can be enhanced. The operational structure shows that all the major decisions are taken by the owners and implementing the decision which are taken by the management of the company. 4.2Outsourcing The staff members of the business would be recruited from the Australian market and the employee would be recruited on the basis of their experience in such a shop or similar kind of work. The employees would be selected on the basis of their skills and how well they can handle customers demand in case of excessive demand in the store. The outsourcing of the resources would also be from the local markets for raw materials like coffee beans, sugar, breads and cream. It is very important for the business to recruit skilled employees so that the efficiency of the operations of the business. The outsourcing of human resources is an important step for ensuring that the operational efficiency of the business is maintained. 4.3Operational Risks The operational risks of the business refer to the risks which is faced by the management of the café in effectively managing the day to day operations of the business. The operational risks of the business are effectively can be managed by setting up a proper internal control structure in the operations of the business. One of the risks which is faced by the business is competitive pressure which is faced by businesses in managing the operations of the business. High
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10Corporate Accounting and Business Advisory competition is likely in the market and therefore appropriate strategies need to be formulated so that the business is able to combat the competition in the market(Levy, Reinecke & Manning, 2016). Another major risk which is faced by the business is retention of employees of the business which is a major issue and the management of the company needs to formulate appropriate strategies so that the operational process can be Stable. 5.0Financial Plan 5.1Profit and loss Statement Projected Income statement for a period Particulars202020212022 Sales900,0001,200,000 1,440,00 0 Costofsales360,000480,000576,000 Grossprofit540,000720,000864,000 Expenses Rent36,00036,00036,000 Salaries/Wages300,000370,000420,000 Utilities15,00024,00030,000 Advertisingandsalespromotions20,00040,00050,000 Others6,00014,00014,000 Totalexpenses377,000484,000550,000 Netprofitbeforetax163,000236,000314,000 Tax@30%(IncomeTax)489007080094200 Netprofit114,100165,200219,800 The above table shows the estimated profit and loss statement for the business of Café and Cream. The table shows the sales which is anticipated by the business in total considering the sale of coffee products, bakery goods and other products. The sales of the business in 2020 is projected to be $ 900,000 which would increase as the name of the business spreads out in different regions. It is assumed that the costs of the business for raw materials will be 40% of the estimated sale amount considering the costs of materials and labors. The tax rate for the business is considered to be 30% as per the Australian tax rate. Balance Sheet ProjectedBalanceSheet 202020212022 ParticularsAmountAmount Amoun tAmountAmountAmount ASSETS CashinHand $ 150,000.00 $ 180,000.00 $ 216,000.00 SecurityDepositfor Premises $ 50,000.00 $ - $ -
12Corporate Accounting and Business Advisory 194,000.00405,000.00516,000.00 EQUITY:- Owner'sCapital $ 150,000.00 $ 420,000.00 $ 470,000.00 Add:NetProfitforthe Year $ 114,100.00 $ 165,200.00 $ 219,800.00 Add:Crowdfunding $ 29,900.00 $ 19,800.00 $ 26,200.00 Less:Drawings $ 100,000.00 $ 200,000.00 $ 200,000.00 TOTAL EQUITY $ 194,000.00 $ 405,000.00 $ 516,000.00 The above table shows the balance sheet of the business of Café and Cream which shows that the main assets which the business would be utilizing are furniture and Equipment which will be used by the business on a regular basis. The business would be expanding the size of operations of the business so that the business is able to enhance the revenue and profits of the business. The owner would be providing the maximum capital which would be required by the business and a portion of the capital would also be acquired from crowdfunding sources which would be used solely for the benefits of the orphan children. The business would also be taking loans for create a proper capital structure in the business and also for taking advantage of leverage effect. 5.2Capital and Funding Requirement In order to establish the café business and also operate in an effectivemanner, the management of the company would be appropriate source of capital for the purpose of financing the operations of the business. The owners would be contributing major portion of the capital for initiation of the business. The owners of the business would be contributing an amount of $ 150,000 combined for meeting the start-up costs of the business. In addition to this, the business would also be taking loans from banks for $ 200,000. The capital structure of the business would be made up of both owner’s capital and debt capital. This is done so that the business is able to take advantage of leverage effect in the business and thereby take advantage of debt capital. The business would also be using crowdfunding as a source for gathering funds for the social cause of the business. The management of the business has decided to use Kickstarter site for raising funds online. Further the management has decided to use direct approach as well which will involve request the customers to pay a small portion for the welfare of the orphans. The business estimates that the management would be able to raise an amount of $ 30,000 approximately in the first year considering the success of McDonalds and other similar businesses. 5.3Valuation and Justification The management of Café and Cream has decided to use asset valuation method for ascertainingthevalueofthebusiness.Thisvaluationmethodignoresgoodwillinthe computation process and only considers the values for total assets and total liabilities for computation. In respect of the business of Café and Cream, goodwill does not exist for the business and therefore, this method is most appropriate for valuation of the business.
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13Corporate Accounting and Business Advisory This method of valuation deducts the figure of total liabilities of the business from the value of total assets of the business. Therefore the computation of valuation of the company is shown below: ValueoftheBusiness=TotalAssets−TotalLiabilites ¿$1,266,000−$750,000 ¿$516,000 The valuation for the business of Café and Cream for the third year is shown above to be $ 516,000. 6.0Reference Ai, T. V. (2013). Business Plan for A European Style Coffee Shop In Ho Chi Minh City.Case: ATC,72. Australia CoffeeMarket|Growth | Trends| Forecast. (2019).Mordorintelligence.com. Retrieved7September2019,fromhttps://www.mordorintelligence.com/industry- reports/australia-coffee-market Barlan-Espino, A. G. (2017). Operational efficiency and customer satisfaction of restaurants: Basis for business operational enhancement.Asia Pacific Journal of Multidisciplinary Research,5(1), 122-132. Blackburn, R. A., Hart, M., & Wainwright, T. (2013). Small business performance: business, strategy and owner-manager characteristics.Journal of small business and enterprise development,20(1), 8-27. Burns, P., & Dewhurst, J. (Eds.). (2016).Small business and entrepreneurship. Macmillan International Higher Education. Cafes and Coffee Shops – Australia Industry Report | IBISWorld. (2019).Ibisworld.com.au. Retrieved 7 September 2019, from https://www.ibisworld.com.au/industry-trends/market- research-reports/accommodation-food-services/cafes-coffee-shops.html
14Corporate Accounting and Business Advisory Cordova, A., Dolci, J., & Gianfrate, G. (2015). The determinants of crowdfunding success: evidence from technology projects.Procedia-Social and Behavioral Sciences,181, 115- 124. Entrepreneur.(2013).TheBasicsofCrowdfunding.[online]Availableat: https://www.entrepreneur.com/article/228125 [Accessed 7 Sep. 2019]. Finch, B. (2013).How to write a business plan(Vol. 35). Kogan Page Publishers. Igou, A., & Coe, M. (2016). Vistabeans coffee shop data analytics teaching case.Journal of Accounting Education,36, 75-86. Levy, D., Reinecke, J., & Manning, S. (2016). The political dynamics of sustainable coffee: Contestedvalueregimesandthetransformationofsustainability.Journalof Management Studies,53(3), 364-401. Turner, S., & Endres, A. (2017). Strategies for enhancing small business owners' success rates.International Journal of Applied Management and Technology,16(1), 3.