Designing a Professional Workshop: Emotional Intelligence, Cultural Intelligence and Diversity

Designing a Professional Workshop:
Emotional Intelligence, Cultural Intelligence and
Diversity
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Emotional and cultural intelligence is an essential characteristic of a good leader. It helps to
create a healthy and productive environment at work. Therefore organizing a professional
workshop on the particular topic of emotional and cultural intelligence can help the organizations
as well as individuals to understand the importance of these characteristics at a workplace. In the
respective workshop, the concept of a diversity climate at work and how to cope up with it in
order to maximize the productivity will be discussed thoroughly. There can be various barriers in
a culturally and emotionally diverse workplace. But in order to maintain an emotionally healthy
and productive environment in spite of all these barriers, the members of an organization should
be capable of handling the diverse environment without harming the natural workflow of the
organization. In the respective professional workshop, a thorough analysis of the employee's
performance in a culturally and emotionally diverse environment will be done along with the
analysis of the psychological safety in that context. At the end of the session, a thorough
evaluation of the knowledge acquired in the respective workshop will be done.
A complete overview of the various activities that will be organized in the respective
professional workshop is presented below.
Agenda
 9:00 to 9:10 - Defining the concept of emotional intelligence, cultural intelligence and
diversity at a workplace
 9:10 to 9:15 – Discussing the characteristics of an emotionally intelligent leader
 9:15 to 9:19 – Video “Obama with Hecklers” https://www.youtube.com/watch?
v=6A8TiUpKDVg&feature=youtu.be
 9:19 to 9:25 – Concept of emotional toxicity and various sources
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 9:25 to 9:31 – Video “Daniel Goleman Introduces Emotional Intelligence”
https://www.youtube.com/watch?v=Y7m9eNoB3NU
 9:35 to 9:40 – Discussing cultural intelligence and diversity at work.
 9:40 to 9:42 – Video “Diversity + Cultural Intelligence = Better Solution”
https://www.youtube.com/watch?v=SqzUYll9Hfo
 9:42 to 9:47 – Discussing different challenges of accepting workplace diversity
 9:48 to 9:53 – Video “Business Speaker Erin Meyer: How Cultural Differences Affect
Business” https://www.youtube.com/watch?v=zQvqDv4vbEg
 9:54 to 9:58 - How an emotionally and culturally intelligent leader manages workplace
diversity
 9:59 to 10:00 – Summary of the entire session
The way in which the topic and the activities of the workshop are integrated
The above-mentioned activities of the workshop are designed in a way that it could successfully
make the participants understand the topic. The first activity of the workshop was to define the
concept of emotional intelligence, cultural intelligence and diversity at work. The intention is to
at first make the audience understand the emotional and cultural intelligence along with the
concept of cultural and emotional diversity at a workplace. The participants were made aware of
the importance of the emotional and cultural intelligence that is essential for managing a
culturally and emotionally diverse environment at work. There can be various challenges
regarding the management of such a diverse workplace situation. Thus there are various
characteristics that an emotionally intelligent leader should possess that are crucial and are
essential for operating a culturally an emotionally diverse workplace so that the productivity of
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