Developing Individual, Team and Groups

DEVELOPING INDIVIDIUAL,TEAM
AND GROUPS

Table of Contents
INTRODUCTION.................................................................................................................................3
L01........................................................................................................................................................3
1. Appropriate knowledge, skills and behaviours that are required by HR Professionals................31
2. Developing professional plan on the basis of personal skill audit.................... 4
3. Difference between organisational learning and individual learning, training and development.. .6
4. Analysis of the continuous learning and professional development to drive sustainable business
performance.......................................................................................................................................7
5. High performance working contributes in employee engagement and competitive advantage in
the company......................................................................................................................................7
6. Evaluation of the various approaches of Performance management..............................................8
Conclusion.............................................................................................................................................8
REFERENCES....................................................................................................................................10

INTRODUCTION
In this world full of competition there are many businesses which are entering in to
the market. In order to attain success in the business it needs to train it employees and
enhance their skills so that they can work with higher efficiency. Human resource department
in the company perform different functions and make people grow more for the work they
need to perform in the company. In this present report, Whirlpool has been chosen for
assessment. It is a multinational leading company that deals in electronic items and provide
services for the same. This project will cover appropriate knowledge, skills and behaviours
that are required by HR Professionals. Along with this, this report will also determine
difference between training and development and individual and organisational learning.
Furthermore, approaches to performance management will be described in brief.
1.Appropriate knowledge, skills and behaviours that are required by HR Professionals.
In every organisation there are various functional units which have different works
but all works to achieve the goals and objectives of the company. Human resource
department is one of the functional units which perform duties for managing the people. All
the employees of the company go to HR in order to solve their problem which arises while
working. All the conflicts are also solved and managed by HR of the organisation. From
recruiting people for vacant and desired position to give training to them for enhancing the
skills, everything is a work that is performed and managed by HR of the company.
Skills required being a HR:
Conflict Management skills: While working together for a company people share their
views, ideas and emotions with each other. Many a times, thoughts get contradict with each
other and ends up with conflicts. HR of the company has to take actions and manage such
conflict that arises between the employees of the organisation. In order to manage conflicts
HR to listen to both the parties very patiently and take decision after considering all the
aspects.
Effective communication skills: Fluent and effective communication skills are required by
every HR in order to perform their duties in well manner. To do everything perfectly an HR
needs to have good command on their speaking skills. This skill of a HR helps them to
perform duties in well manner. By good and effective communication HR can train
employees and conduct induction programme in well manner. HR of Whirlpool has good
command on speaking skills and that is one of the reasons of success of good working
environment in the company.
Decision making skills: HR department takes all the decisions regarding employees of the
company. They have to take major decisions while any conflicts get arises or it will be the
major concern of every HR to make proper decision in order to perform their duties in well
manner. So this is a very important skill that every HR should possess while working for an
organisation.