Developing Individuals and Teams Assignment

DEVELOPING INDIVIDUALS AND
TEAM

TABLE OF CONTENTS
INTRODUCTION................................................................................................................................2
P1 Appropriate knowledge, skills and behaviours that are required by HR Professionals.........3
P. 2 Developing professional plan on the basis of personal skill audit......................................5
P 3 Difference between organisational learning and individual learning, training and
development.................................................................................................................................7
P4 Analysis of the continuous learning and professional development to drive sustainable
business performance...................................................................................................................8
P 5 High performance working contributes in employee engagement and competitive
advantage in the company..........................................................................................................10
P.6 Evaluation of the various approaches of Performance management...................................12
REFERENCES...................................................................................................................................15

INTRODUCTION
In the present world, there is an intense competition in the business environment as
more and more businesses are entering into the market. Achieving success and competitive
advantage within the marketplace needs highly skills and dedicated employees in an
organization. There are various teams in a company which are developed with human
resources of the organization to perform different functions and business activities. The
present report is in context to Whirlpool, a leading company that deals in electronic and
related services to its customers. This study will focus on skills, knowledge and abilities an
HR professional must possess to manage the human resources in an organization effectively.
In addition to this, the report will determine the extent to which organizational training and
development differs from individual learning. Furthermore, It will also identify the level to
which sustainable business performance can be attained with the help of continues
professional development. Various approaches of performance management will be also
determined in the present report.
P1 Appropriate knowledge, skills and behaviours that are required by HR Professionals.
Human resource department is the heart of a company which is established for
managing all the employees. All conflicts that arise between employers and employee or
between two or more than two employees are sorted out by human resource department of the
company. From hiring a person for vacant position in the company to provide trainings to
them is the work of HR of the company (Woodcock, 2017). To become HR in the company
there are many skills, behaviors and knowledge required. Some of them are described below.
Skills required by HR professionals:
Effective communication skills: To perform duties as an HR of the company one needs to
have good communication skills. As HR has to be very good in speaking and listing due to
the work they need to do. Listening effectively and speaking with patience is the major they
need to perform while working. HR of Whirlpool has effective communication skills which
help them in managing work effectively.
Listening skills: To be the HR of the company they must possess the skills of effective
listening. It helps in solving conflicts of people who are working with the organization.
Listening with patience while a conflict between the employer and employees is the major

work of HR of the company (Stanton and et.al., 2017). It helps in performing work in a better
way.
Managing people: It is the basic and most important work of an HR that they need to
perform while working in the company. Managing all the employees by listening to them and
giving solutions accordingly is the main skill that an HR should have. Human resource
department of the Whirlpool is good at managing employees as they are also being trained for
the same. From preparing reports to managing every person working is the key work that an
HR must have.
Knowledge:
English language: HR must have the knowledge of English language that run in the
company. This is really necessary to work in a big organization as this is the only language
which is acceptable by every person working together in the company. It helps in determining
the work more easily and it makes communication more comfortably.
Software knowledge: To work as an HR in the company one needs to have the knowledge of
software that is required while working. It helps in working fast and clearly. As all this duties
are performed by HR through the use of software only.
Being an executive HR manager, SWOT analysis is carried to determine the strengths and
weaknesses. And a complete analysis on this strengths and weaknesses will be carried so that
weaknesses can be converted in to strengths by conducting an performance skill audit.
Strengths: After evaluating it has been determined that HR of whirlpool is highly qualified in
communication. They have good and effective communication skills which helps them in
performing their duties well on time. They have also the skills of decision making but still
some initiatives are required to be taken for making it more proper. In addition to this, HR
has great skills of managing people.
Weaknesses: Whirlpool is a multinational organization where HR of the company has
weaknesses on which they need to work and take different activities in to consideration to
improve the same. Quick judgements are not been given by HR of the company but it is their
duty to perform this decision making act (Ahmed, Siantonas and Siantonas, 2017). They are
not good at making presentations and performing the same at meetings and seminars. It is the