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Personal skills and professional development of HR professionals

   

Added on  2021-01-02

17 Pages4777 Words228 Views
DEVELOPING INDIVIDUALS, TEAMSAND ORGANISATIONS LEARNING

TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1P 1. Determination of knowledge, skills and behaviour of HR professionals............................1P 2. Personal skills audit and professional development plan....................................................2P 3. Differences between organisational and individual learning, training and development....5P 4. Need for continuous learning and professional development .............................................6P 5. High performance work practice (HPWPs) contribution in engaging employees and theircompetitive advantages within the organisation.........................................................................8P 6. Different approaches to performance management and provide examples to support highperformance culture and commitment........................................................................................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................12

INTRODUCTIONIndividual, team and organisational learning is a concept to improve knowledge and skillsof employees which will prove to be beneficial for Whirlpool. Learning and development idea inany organisation helps in effective performance and thereby increases overall productivity of thisorganization which is considered as the first manufacturing joint venture to provide largevarieties of washing machines. In the company crisis of 2011, it was discovered that the firm hasadopted major structural and strategic changes.In the present study, Whirlpool have conducted a survey and observed that the workersare not putting their efficient efforts in achieving objectives. This study also contains an auditreport which will bring an understanding among managers and employees of Whirlpool. It hasalso provided a view to utilize skilled and highly knowledgeable labour in business growth andhigher productivity. It will also provide a comprehensive view about individual, team andorganisational behaviour. This report will be based on key measures to improve the performanceof workers and will also concentrate on key approaches and techniques to maximise productivityof Whirlpool.P 1. Determination of knowledge, skills and behaviour of HR professionalsWhirlpool needs the best and great professionals to carry out smooth functioning ofbusiness. HR professionals are considered as skilful workers of an organisation who recruit andselect the required candidates (Boer and et.al., 2017). Human Resource Department isresponsible for controlling the activities of selection and also provides employment to the people.They look for candidate's personal skills and characteristics while recruiting. According to company crises, managers of Whirlpool have observed that employees arelacking in skills and knowledge. So they started providing them professional developmenttraining (CPD). It is considered as a process of improving and developing professional skills ofemployees. It is also referred as documenting and tracking the formal and informal aspects ofemployees. HR managers provides training for improving various skills and knowledge to gainproductive efficiency. Whirlpool have offered some training to their workers to maximise thequality of production, which will result in satisfying customers.Organising and planning: HR manager of Whirlpool requires strong managing andorganising skills. They also develop an understanding power so that right selection of

candidate could be possible (Bolden, 2016). They have to manage wide range ofresponsibilities and tasks simultaneously. So multi activities and a bigger employed forceneeds careful planning to achieve objectives.Collaboration and communication: These professionals require great communicatingskills and a collaborative power to interact with employees and their superiorsubordinates. This process can also determine behaviour of HR professionals (Boer andet.al., 2017).Multi-tasking: They required to have multiple functioning abilities to deal with differenttasks at the same time. Time management is a great dealing of HR managers to get rightresources at correct time in order to get business activities done effectively(Duffield andWhitty, 2016).Scheduling: It is required by these professionals that they schedule their activities andtasks according to the requirements of business. Whirlpool’s manager cannot deal withbusiness activities without having a business intellect. It results in appropriate utilisationof their managing skills to arrange tasks according to their proper scheduling.Discrete and ethical perspective: HR managers keep the personal information of eachselected candidate at organisation. So they are required to keep this information discreteand private. It also determines kind and professional behaviour of an individual.Expertise: Strong expertise knowledge is required by these professionals (Jain andMoreno, 2015). Their experience and knowledge serve the best approach to get the workorganised and managed accordingly. Several activities will be managed by an expert HRmanager such as employee relation, commitment, objective oriented and training anddevelopment of individuals.HR professionals should also posses the knowledge of various concepts, laws andregulations which is important for managing the human resource in the organisation. It shouldposses the knowledge about the employment laws which are important for the organisation towork according to employment laws. HR. Professional should have the proper knowledge oftraining and development, it should be able to identify the need of training in an organisation andshould have the knowledge of different forms of training and development programs which canbe implemented in the organisation. HR. professional should have the knowledge of variouscontract laws which can be used within the organisation.

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