Developing Individuals, Teams and Organisations
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Added on 2021-01-01
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Appropriate and professional knowledge, skills and behaviours needed by HR professionals 2 TASK 23 P 2. Problem manager audit to identify appropriate knowledge, skills and behaviours and develop a professional development plan for a given job roles 3 TASK 25 P 3. Appropriate and professional knowledge, skills and behaviours needed by HR professionals Whirlpool falls under one of the most popular manufacturer of home appliances in America.
Developing Individuals, Teams and Organisations
Added on 2021-01-01
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Developing Individuals,Teams and Organisations
Table of ContentsINTRODUCTION ..........................................................................................................................2TASK 1............................................................................................................................................2P 1 . Appropriate and professional knowledge, skills and behaviours needed by HRprofessionals................................................................................................................................2TASK 2............................................................................................................................................3P 2. Completed personal skills audit to identify appropriate knowledge, skills and behavioursand develop a professional development plan for a given job roles...........................................3TASK 2............................................................................................................................................5P 3. Difference between organisational and individual learning, training and development......5P 4. Necessity of continuous learning and professional development........................................6TASK 3............................................................................................................................................7P 5. Contribution of HPW to gain employee engagement and competitive advantage.............7TASK 4............................................................................................................................................8P 6. Various approaches to performance management...............................................................8CONCLUSION ...........................................................................................................................11REFERENCES .............................................................................................................................121
INTRODUCTION In the competitive market, organisational successes depend on their ability to constantlyimprove and expand the individual and collective capabilities of their people. This requirescooperative workers and team members as without their cooperation nothing can be changed(DuFour and DuFour, 2013). For this, venture needs to provide proper training so that eachindividual develop itself and contribute in attaining aims & objectives of organisation. Therefore,it is necessary to manage a skilled HR who can handle numerous issues and problems happeningin specific firm. The current report is based on 'The Whirlpool HPW Case'. Initially, appropriateability, behaviour needed by a HR professional is highlighted along with the methods to improvethose skills. Report will also light over individual and organisation learning for continuousprofessional development of individual of Whirlpool to meet competitive edge.TASK 1P 1 . Appropriate and professional knowledge, skills and behaviours needed by HR professionalsWhirlpool falls under one of the most popular international manufacturer of homeappliances in America. This was founded in 1911 around 106 years ago by Louis Upton andEmory Upton. Its headquarter is situated at Benton Charter Township, Michigan, United States.After investigation, it has been observed that approx. ninety two thousand (i.e. 92,000) workerswere working under this venture in 2017 (Barber, 2012). According to the given scenario, Whirlpool has faced some crisis in the year of 2011. Inorder to overcome those situation, North American Regional Staff is obligated for implementingstrategical as well as organisational changes. The main reason of doing so is to reconstitutebusiness activities since this will assist in sustaining strong position in market again. But for this,corporation requires to focus on human resource department as it is the task of employers to hiresuitable person for specific designation. In addition to this, HR is also responsible for handlingeach and every type of issues affiliated with all employees. Thus, Whirlpool requires to recruitbest human resource manager for the same. Some of the major skills , cognition and behaviourthat ought to be present in a HR are discussed below :Employer should have fluent communication skills as without this he or she would notbe able to communicate with their subordinates and other members also. Additionally,more than three languages should be known by nominee or HR professional. 2
Time management ability ought be preset in HR professional as they should know howto manage work. Such person should have the skill of doing work on the basis of priorityeither that chore is simple or complicated (Zepeda, 2012). They should have command on their tempers or behaviour since different kinds ofemployee would work under them. Thus, politeness in voice ought to be maintained atthe time of interacting with anyone. This gives positive impression and also aid instrengthening relationship with staff members. Candidate should posses high educational skills like MBA specially in sphere of HumanResource department.Therefore, Whirlpool HR manager should outline these skills, behaviour and knowledgeto manage the activities and handle the current imbalance within the working environment ofcompany.Professional knowledge required – There is requirement of professional skills in HRmanager such as they should have knowledge about all the contract laws. So that, they can makecontract without any problem. Whereas, training and development is the work of HR manager inthe company. Communication skills - It is the process or the act of transferring the message from oneperson to another. It may be vocal, written, or visual or non verbally which will be bodylanguage, gestures or the tone and pitch. This is an ability to communicate clearly as intended.Problem solving skills - It comes in everybody's life when they stuck in their problems.The problems are of many types but the solution of having problem solving skills implies animportant part. It is generally been seen in any organization but it would be wonderful to havethe ability to resolve all the problems should have creative mind, researching skills, teamworking ability, emotional intelligence, risk management and have the decision making effort.Behaviour required – HR manager should be confident while taking to other and mostfollow all the ethical rules as well as regulations. 3
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