HR Skills, Behavior and Knowledge

DEVELOPING
INDIVIDUALS,
TEAMS AND
ORGANISATIONS

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 HR skills, behavior and knowledge...................................................................................1
P2 Personal skills audit for HR professionals.......................................................................3
P3 Differences between organizational and individual learning; training and development. 8
P4 Need for continuous learning and professional development...........................................9
TASK 2..........................................................................................................................................11
P5 HPW contribution in employee engagement and competitive advantage.......................11
P6 Approaches to performance management.......................................................................12
CONCLUSION..............................................................................................................................14
REFRENCES.................................................................................................................................16

INTRODUCTION
TASK 1
P1 HR skills, behavior and knowledge.
In order to expand business at international level, it is necessary for organisations to think
about evolving new strategies along with teams. Moreover business ethics, employees
performance, productivity level, promotional strategies, conflicts management, training and
development programmes are the important part of an organization (Raes and et. al., 2015). So
company seeks a well experienced HR manager who can implement strategies, to promote
equality, administrative activities, interpreting company's law and employee's compensation
plans.
Required HR skills: In HR profession deals with various challenges in organisations of
UK. Company looking after given below skills:
1

Communication skills: It refers to listening capacity, correct body language, friendliness
behave toward confidence, empathy, and open minded that assist in maintaining better
relationship with subordinates, peers group, as well as seniors. HR manager involves and
communicating with all department so they need to good communication skills.
Recruitment and selection: Another skill of HR manger is to handling recruitment
process with their assistants. An effective procedure will hire to most appropriate candidates for
right place and at the right time.
Conflict management: Sometimes employee has many demands and arguments with on
particular subject so HR manager solves their problems through runs feasible plans and welfare
programs (RaeWang, 2015). These were the essential HR skills that raise the internal succession
as well as external.
Knowledge of HR : In big companies required HR manager who have adequate knowledge in
all relative subjects because they are responsible for many activities at the same time. It includes:
Legal knowledge: HR manager should know about all legal aspects of company for
example affordable care act, consolidated Omnibus Budget Reconciliation Act, Health insurance
portability act and so on all these are related to employee's benefits. Moreover it includes the
knowledge of immigration law, occupational safety law and wages and hours of working along
with execution of these laws in proper way.
Personnel and human resources: This is essential in HR job responsibilities to know
about adequate planning of organizational recruitment and selection process, compensation and
other benefits plans, negotiation ability, manage to information system within an organization.
These kind of knowledge assist to satisfying employees as well as company.
Media communication: This knowledge of HR manger helps in gathering adequate
information on time. it involves multiple ways through by this HR manager can receives review
from social networking area that will help in decreasing all recurring errors.
HR Behaviour:
Company deals with various unpredictable critical circumstances so manager need to
know how to behave and lead to employees. Here experts use their competencies such as adopts
challenges, responsibilities, feasible plans, commitments, and accomplish goals in ethical manner
(Poksinska and et. al., 2013). This behaviour competency also helpful in attracting customers,
public image, recognition by proper response.
Such as:
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