Skills and Knowledge of HR Professionals at Unilever Plc

Table of Content
INTRODUCTION...........................................................................................................................1
LO 1.................................................................................................................................................1
Knowledge, Skills and Behaviours of HR Professionals.............................................................1
Job Advertisement.......................................................................................................................3
Skills Audit..................................................................................................................................4
Development Plan........................................................................................................................5
LO2..................................................................................................................................................6
Organizations and individual learning, training and development..............................................6
Continuous learning and professional development to drive sustainable business performance 8
LO 3...............................................................................................................................................10
Contribution of HPW to employee engagement and competitive advantage............................10
LO 4...............................................................................................................................................12
Performance Management ........................................................................................................12
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................17

INTRODUCTION
Development is the process of increase the performance according to requirement in
order to achieve objectives and increase the potential of an individual effectively (Ożga and
Stelmaszczyk, 2016). It is very essential for business to adopt development process to increase
the performance of the organization and increase the productivity in the market effectively. It is
very important for business to determine skills and knowledge of human resources as they are
the key resources which help to achieve objectives of business organization effectively. Human
resources management is responsible to understand all the requirement of skills and knowledge
of employees in an organization which help to increase the potential of the company to achieve
objectives effectively. Due to increase in competition in market there is an urgent need for
businesses to attain leadership by increasing the potential of employees and improve customer
service engagement level effectively.
This report has a detailed study of skills and knowledge of human resource management
of Unilever Plc which deals in consumer products in international market. Company is
established in London, UK. Report provides a detailed job description and portfolio by
conducting skill audit and development plan to increase efficiency of workforce of Unilever. In
addition, report highlights importance of training and development of employees and need to
personal development in company growth. Furthermore, report discusses value of high
performance workforce which contributes in increasing competitive advantage of Unilever in
market and analysis of different performance management approaches which helps organization
to achieve their objectives by making their high performance workforce and teams effectively.
LO 1
Knowledge, Skills and Behaviours of HR Professionals
Human resource managers are the individuals who have the potential to increase the high
performance workforce of the organization by developing their personal skills and knowledge to
understand all the factors to attract better employees in the organization (Mahatanankoon, 2016).
Unilever has to understand all the skills, knowledge and behaviours of human resource managers
in the organization which help them to improve healthy working environment effectively.
Knowledge
1

Human resources managers have the knowledge to improve employee relation sin the
organization and increase the potential of company. Human resource manager has the ability to
perform job analysis to gather better information about all factors to develop effective job
description and formulate effective recruitment and selection process of Unilever. Human
resource manager also have the ability to motivate their employees by formulating effective
strategies and increase the quality of healthy working environment to retain them in the company
effectively (Bogler and Somech, 2019). They also have the knowledge to develop effective
human resource information system which helps to increase the potential of the company to gain
higher information to take decisions effectively. Human resources manager has knowledge to
analyse performance of employees to provide them training and development and increase their
required skills and knowledge of Unilever to achieve market competition and gain higher profit
margins to grow and expand business in new markets effectively. They also have the proper
knowledge of management principles to motivate employees and increase their team work and
collaborative practices which helps to increase the shared value din the company and make them
more effective to achieve the objectives effectively. It is very essential for human resource
management to adopt different techniques to evaluate the needs and wants of employees to
develop effective motivation strategies and increase their performance effectively. Human
resources have the potential knowledge to increase the effectiveness of the company effectively
to draft pay scale of the employees to increase their job satisfaction.
Skills
Communication Skill
Every human resource manager need to have effective communication skill which helps
to increase the transparency of information which is provided to employees (Hanlan, 2017).
Effective communication skill in organization will help Unilever to retain more employees with
increased organization culture due to improved shared values. This also helps employees to
integrate with the vision of the company and increase their efforts to achieve objectives
effectively.
Organisation Skill
It is very essential for manager to develop effective organizational structure which helps
to increase potential of company by providing more authorities who can guide employees and
support them to attain better performance to attain objectives. Unilever has very effective human
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