Developing Individuals, Teams and Organisations - High town Assignment
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Added on 2021-02-19
Developing Individuals, Teams and Organisations - High town Assignment
Added on 2021-02-19
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Developing Individuals, Teams andOrganisations
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1LO 1.................................................................................................................................................1P1 Professional knowledge and skills and behaviour required by HR professionals..................1P2 Audit to identify appropriate knowledge, skills and behaviour and develop a professionaldevelopment plan for a given job role.........................................................................................2LO 2.................................................................................................................................................5P3 Difference between organisational learning and individual learning.....................................5P4 continuous learning and professional development for sustaining business performance.....5LO 3.................................................................................................................................................6P5 Understanding how high performance working helps employee engagement and how it is acompetitive advantage within a specific situation.......................................................................6LO 4.................................................................................................................................................7P6approaches to performance management and their support towards high performanceculture and commitment..............................................................................................................7CONCLUSION................................................................................................................................9
INTRODUCTIONTraining and development is a process where employees can develop their skills and frame aconceptual framework of employees for their own growth as well organization (Thejashwini,Kumar and Alex, 2018). Present report based on High town housing Association who helpspeople who cannot afford new homes. It helps in building thousands of new home and providesupport and care for needy people. This report will lay emphasis on appropriate and professionalknowledge skills required by HR Professionals. This report also highlights the personal skillsaudit to identify appropriate knowledge, skills and behaviour and develop a professionaldevelopment plan for a given job role.LO 1P1 Professional knowledge and skills and behaviour required by HR professionals.HR plays an important role in the organization. HR establishes organization culture andmotivate employee to achieve organization goals. Various knowledge, skills and behaviourrequired by HR are:Knowledge: A company's HR must be aware of business and its environment in which it operates.Human resource manager must have good knowledge, understanding and able to usetechnologies which is been used in the organization. HR must have knowledge of ethicalstandards that help business to run smoothly which can be beneficial for high-town housingassociation (Haque and et.al., 2016). HR must have knowledge of best practices like safetyand health issues, fair evaluation system, 360 degree performance management etc. HR managermust know how to maintain good relation with employees and labour which increasesproductivity in business and also have knowledge of international HR to achieve competitiveadvantage over competitors at national and international level. Human resource informationsystem allows activities and process to occur electronically which make work lighter and moreefficient for HR professionals (Dalton, 2018).Skills: Being responsible for hiring, making decisions, performance appraisal, planning,organising etc. requires number of skills:Communication: It plays an important part in HR career because strong and oralcommunication skills helps to covey business related information to employees and while1
conducting interviews, training sessions HR manager need to be comfortable andconfident (van der Westhuizen and van der Haar, 2018). This is important skillbecause by this way Hr will be able to communicate all information to all workers ontime and no confusion will take place. This will help in minimising conflict situations atworkplace. Multi-tasking: HR manager has various responsibilities to play such as interviews,training programs, recruitment, retention, payroll that may change day-to-day. HRmanager need to be calm under pressure. It is the most important skill that should possessin each HR. HR need to be calm under pressure. This skill is important as by this way HRwould be able to handle many task on time and will be able to complete it effectively.Hence issue of delay will be minimised in organisation. Leadership: HR manager must be a good leader and able to manage company'sdevelopment, employees and stay committed to the job. A good leader need to be positiveand motivated whom everyone listen (Saliba, 2018). Leadership skill is beneficial inleading people well and retaining staff members in the firm for longer duration. Behaviour:HR professionals are expected to behave properly and deal with highly sensitive issues,pay and benefit, change in organisational policies and personal challenges impacting work. HRprofessional must have: Adaptability: HR manager must be willing to listen and learn to accept change inpriorities, change in policies, change in organizational structure and has the flexibility tomaintain high standards in a changing environment. HR should not react negatively, butadapt changes positively. This plays a very important role in HR professionals career(Fapohunda, 2017).Adding value: HR manager should actively engage in the wider business and provideinformation that positively contributes in influencing business decisions thus addingvalue to business. Continuously improving own working processes will motivateemployees and helps in increasing turnover. Ethics and integrity: HR manager must be honest and perform all the activities withgood intention. Business should be conducted ethically so that no conflicts arises(Pienyu and Sharma, 2017). 2
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