Developing Individuals Teams and Organisations
Added on 2020-10-23
18 Pages5214 Words186 Views
Developing Individuals,Teams and Organisations
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK ..............................................................................................................................................1Appropriate and professional knowledge, skills and behaviours that are required by HR.manager..................................................................................................................................1Conduct an audit to identify appropriate knowledge, skills and behaviours and develop aprofessional development plan for a given job role...............................................................2Analyse the differences between organisational and individual learning, training anddevelopment...........................................................................................................................4Importance of continuous learning and professional development for sustainable businessperformance............................................................................................................................6Importance of HPW in contributes towards employee engagement and competitiveadvantage. ..............................................................................................................................7Approaches to performance management and contribution in High performance culture.. .9CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12
INTRODUCTIONHuman Resource Management is defined as function performed within an organisationthat help in collaborating various activities of the firm. It helps in utilising the human resource toaccomplish desired goals and objectives. Whirlpool is an American Multinational manufacturerand marketer of home appliances. The report discuses about the effective knowledge, skills andbehaviour required by employees to perform HR role in a firm. TASK Appropriate and professional knowledge, skills and behaviours that are required by HR.manager.Human Resource Department is used to describe professionals who are responsible formaintaining and managing resources related to employees. Human Resource manager areresponsible for recruiting, hiring, imparting training to new employees and developing policiesor strategies to retain them. In order to perform following task HR. professionals requiredappropriate knowledge, skills and competencies which are as follows:Decisive Thinking: Human Resource Manager is responsible for managing employeeswithin an organisation and to maintain them properly HR. professionals need to thinkdifferent. They must be able to analyse and understand data/information quickly andshow better attitude to others. The decisive nature of HR. Professionals can be seen in thecase of Whirlpool where Human Resource department has analysed the informationquickly and made decision to improve their performance (Alfes and et. al., 2013).Relationship Management: It is an essential skill that must be poses by HR. professionalsas Human Resource manager looks over employees of the organisation. Relationshipmanagement helps in employee engagement as well learning and development of them.Whirlpool was able to succeed through relationship management tool by integrating andmotivating employees to participate in completion of goals of company. Build Capability: Human Resource professional should build organisational capabilitiesby analysing the skills and competence of workers. They should impart necessarytraining to employees in order to meet the objectives of company. In North AmericanRegion, employees of Whirlpool have address the special off site meetings to help staffmembers of NAR to creatively address the strategic issues and improve existing skills tomeet the targets of Whirlpool (Brewster and Hegewisch, 2017)1
Effective decision making: HR. professionals should be able to make good judgementsand take quick decision. They are responsible for hiring, recruiting and selectingemployees for company which are important assets of firm. This implies that HR shouldhire talented applicants for working in organisation. Further, if HR fails to recruit rightperson for right job then it would create loss to firm. Build Capacity: HR. should develop their employees capacity to bring an internal changeso to meet the needs and demands of outside world. They should ensure seamlessintegration of change process at the institutional, departmental and individual levels. Thiscan be seen in the case of Whirlpool where staff member of North America Regionstrives hard and build their internal competency to meet and overcome the challenges ofmacro environment (Budhwar and Debrah, 2013).Professional knowledgeContract law-The contract law of UK should be studied so that they may effectively be able to makeagreement with employees. Furthermore, absence of such leads to poor operations.Training and development-The techniques such on-the-job training should be provided and experience must bewithin HR so that employees are able to shape their skills in a better way.SkillsCommunication skills- The HR professionals need to have an effective communication with employees, as theyare responsible for preparing them to perform assigned task correctly. It can be seen in the caseof Whirlpool where the team members along with their Human Resource manager has developeda strong and transparent communication network. Problem-solving skills-The problems or issues held between parties in workplace should be solved. HR managershould hear opinions of employees and then reach to mutual agreement. Hence, problem-solvingskills should be possessed by him.BehavioursEthics-2
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