logo

Developing Manager - Assignment

   

Added on  2020-10-22

12 Pages3590 Words279 Views
DEVELOPINGMANAGER
Developing Manager - Assignment_1
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1. Management: Concept and Styles........................................................................................11.2. Leadership Characteristics...................................................................................................21.3. Communication in Hilton.....................................................................................................21.4. Analysis of organizational culture of Hilton Hotel and how hotel manages changes in herservices........................................................................................................................................4TASK 2............................................................................................................................................12.1 Assessment of personal managerial skills performance........................................................12.2 SWOT analysis......................................................................................................................22.3 SMART model to set objectives for skill improvement.......................................................3TASK 3............................................................................................................................................43.1 Ways to motivate team for achieving goals and objectives..................................................43.2 Management decisions to support the achievements and recommendation to company......4TASK 4............................................................................................................................................5Covered in PPT...........................................................................................................................5CONCLUSION................................................................................................................................5REFERENCES................................................................................................................................6
Developing Manager - Assignment_2
INTRODUCTIONA manager is an entity within an organisation that is responsible to control and administerthe company. They manage each resource of the company up to its full potential and the agendaof a manager is to enhance the performance of the firm (Smith and Dodds, 2017). The followingassignment is based on developing manager. The most appropriate organisation for this projectwould be Hilton Hotel which is one of the best and biggest hotel chains of the world. The reportcovers understanding of principles and practices of management behaviour and a detailed reviewof own potential as a prospective manager. It also includes managerial skills within a businesscontext and explanation of how managerial and personal skills would support careerdevelopment.TASK 11.1. Management: Concept and StylesManagement in an organisation refers to effective planning, organising, directing andcontrolling business activities and resources. As one of the main activities of a business,managers of a firm are required to manage each task and resource in a way that they givemaximum output. In a company, authority is a power given to these managers which effectivelyhelp them to take decisions regarding organisation's activities and resources.There are various management styles that could be adopted by Hilton Hotel and MarriottHotel which are described below:Autocratic: This management style has a leader which takes decisions unilaterallywithout involving subordinates in the process. In context with Hilton and Marriott, boththe hotels apply this style in different situations. While Hilton adopts this style in case ofextreme work pressure, Marriott seldom applies the style in case new employees arehired. The advantage of this style is that it fastens the decision-making process as theauthority lies with a single entity. However, this style often creates mistrust amongemployees towards the firm (Thornton, Mueller-Hanson and Rupp, 2017). Democratic: Under this style, subordinates are involved by managers in decision-makingof the firm. It is imperative that process of making decisions are managed appropriately.Both the firms apply this type of management styles which helps them better manage theresources. The most effective advantage of this style is that it helps to enhance creativity
Developing Manager - Assignment_3
and job satisfaction in employees. However, this style stretches the decision-makingprocess which could hamper the work of the hotels.Laissez-faire: This style is based on delegation. Managers, in this leadership style adoptsa hands-off approach and employees take charge of the situations. Both hotels apply thisstyle in different situations. While Marriott applies this style with its senior employees,Hilton adopts this style with those who high level of satisfaction and intrinsic motivationto work. The merit of this style is that it allows employees to enhance their leadershipskills. Its disadvantage is that proper accountability could not be established in this stylewhich might enhance ineffectiveness in these hotels (Schaper, 2016).1.2. Leadership CharacteristicsA Leader is that individual in a company which is responsible to lead the employees ofthe organisation towards success. For Hilton Hotel, there are basic characteristics that must bepresent in a leader which are mentioned below:Communication Skills: The most important characteristic is the communication skills.Effective written as well as verbal communication is necessary for a leader. For instance,the leader must be able to deal with customers who are not well affiliated with thelanguage of the managers. Honesty: A leader must be honest and transparent with their employees. Even if thesituation is as worse as communicating malpractices of one's team to the highermanagement, the manager must be honest enough to do so to ensure ethical practices.Flexibility: A leader of Hilton must be flexible to handle any situation effectively. In casethere are various situations that need different mindset to achieve objectives, managersmust be flexible to mould their way of working.Creativity Skills: These skills are necessary for effective problem solving. For instance, ifa problem arises were there are lack of resources to manage the same, the leader, withtheir creativity must be effective to solve the dilemma with limited resources.1.3. Communication in HiltonCommunication is referred to an activity of conveying messages from one individual orgroup to another using symbols, signs, language etc. (Rahayu and Day, 2015). To effectivelymanage activities in Hilton, it is necessary for managers to communicate with their subordinates
Developing Manager - Assignment_4

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Report On Hilton & Marriott Hotel - Different Management Styles
|16
|4978
|50

Assignment- The Developing Manager
|22
|7179
|428

| Management of Marriott and Hilton Hotel : Report
|28
|5223
|348

Assignment on Developing Manager in organization
|13
|4429
|226

Comparison of Different Management Styles - Hilton
|16
|4866
|448

Motivational Theories and Organisational Culture | Report
|15
|4791
|92