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Developing Manager Assignment : Clayton Crown Hotel

   

Added on  2021-02-19

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Developing manager
Developing Manager Assignment : Clayton Crown Hotel_1
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Different management styles.................................................................................................11.2 Leadership characteristics.....................................................................................................21.3 Communication process........................................................................................................31.4 Organisation culture and change...........................................................................................5TASK 2............................................................................................................................................62.1 Own management skills performance and evaluation..........................................................62.2 Own SWOT analyses............................................................................................................72.3 Set objectives and target for development............................................................................8TASK 3............................................................................................................................................83.1 motivate team to accomplish goal and objectives.................................................................83.2 Managerial decision made to support achievement and agreed goals of the firm................9TASK 4 .........................................................................................................................................104.1 managerial and personal skills will support career development .......................................104.2 To Produce Development plan review Career and personal development needs, Currentperformance and future needs...................................................................................................11CONCLUSION .............................................................................................................................13REFERENCES..............................................................................................................................14
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INTRODUCTIONDeveloping manager is an essential part of every company. Developing managers helpsin the development of the team and provides information about the changes occurring in theexternal environment (Savelsbergh, Havermans and Storm, 2016). Developing manager guidesthe company to innovate and create new products and services by using new technologies in theproduction process. Developing manager is responsible to understand the change anddevelopment in the outside world and implement in the company to achieve goals. Present reportis based on Clayton Crown Hotel London. It is a luxury hotel under the brand of Dalata hotelgroups. It is famous for its unique offerings and warm welcoming atmosphere. Report willcontain the comparison of management style used by 2 hotels, leadership style andcharacteristics. In addition to it, report also contains the communication process of ClaytonCrown Hotel, changes occurred in the business and their organisation culture. Report will alsoreview own potential as a manager, its skills, SWOT, how they make objectives in developingtheir own potential. Further report will also show managerial skills which is used to achieveorganisation goals, how managerial decisions support the achievement of goals and objective.Lastly report will contain that how managerial and personal skills helps in career developmentand reviewing the current and future performance in making development plan TASK 11.1 Different management stylesManagement styles is a style used by leader to handle employees. Every organisationfollows some kind of management styles. Management styles is adopted by the company tomotivate employees and enhance their performance by providing training so that they worktowards achieving goals and objectives (McCaughan, 2018). There are different managementstyles used by the companies are autocratic, consultative, persuasive, democratic, Laissez-faireand management by walking around. To deal with various problems Rosewood London hoteland Hilton hotel uses different management styles in different situations:ORGANISATIONHILTON HOTELROSEWOOD HOTELManagement styleHilton hotel uses persuasivestyle. The manager of hotelinvolve staff in decisionmaking process. Staff of hotelRosewood hotel uses Laissez-faire style(Bharwani andTalib, 2017). In this stylemanager of the hotel take a1
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give their ideas, perception andbenefits of their decision sothat manager choose the bestdecision to achieve goals. Thistype of style make staff loyaltoward their company and feelthat they are valued. This styledoes no work when there is nosupport, input and trust fromthe employees side. The powerof decision making is with themanager only. By using thismanagement style staff ofhotel feels valued, they engagein decision making processand retain in the organisationfor longer period. The mainreason in applying thismanagement style is toincrease productivity and makedecision fast. This type ofleaders use contingencyapproach which is importantfor leader. It builds leader andmember relation. (Cha andet.al., 2017). step back and encourage staffto embrace creativity. Style ofmanagement need to adjustedaccording to the situation, agood manager always take careof its employees and adjust orchange its management styleaccording to the need ofemployees. In this stylemanager of hotel support andmotivate employees to takeresponsibility and usecreativity in order to satisfycustomers. Employees makemajority decisions andmanagers provide guidance tothem and encourage them totake risk. It is beneficial forcompany in boostingperformance of employees andincrease productivity. Thisleaders uses fayol principles todivide the task according to thequalifications of theemployees. The principle usedhere is division of work. 1.2 Leadership characteristicsIn Clayton Crown Hotel uses participative leadership style. This type of leaders includesemployees in decision making process. Employees participate and engage in decision making. Inthis, leader give chance to all the staff members to participate and exchange ideas and knowledge2
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