The Developing Manager - Hotel Clayton Crown
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Added on 2021-02-22
The Developing Manager - Hotel Clayton Crown
Added on 2021-02-22
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THE DEVELOPINGMANAGER
Table of ContentsINTRODUCTION...........................................................................................................................1LO1..................................................................................................................................................11.1 Comparison of different management styles.........................................................................11.2 Characteristics of leaders in two organisations......................................................................21.3 Communication process of selected business........................................................................21.4 Organisation culture and change in the selected business.....................................................3LO2..................................................................................................................................................42.1 Assess the performance of own management skills..............................................................42.2 Personal SWOT analysis........................................................................................................42.3 Setting priorities, objectives and targets to develop own potentials......................................5LO3..................................................................................................................................................63.1 Evaluating the team leading and motivation skills to meet the actual objectives..................63.2 Justifying various managerial decisions which supports the agreed goals and objectives....8LO4..................................................................................................................................................84.1 Own managerial and personal skills which supports the career development.......................84.2 Career development and personal development plan............................................................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
INTRODUCTIONThe developing manager is an person who has the potential to lead the team as well asinfluence others to perform better. Also the role of the developing manager can be stressful oneas managers need to possess various skills and knowledge in order to manage the operationalfunctions and coordinate all the departments of the organization. The report will be based onHotel Clayton Crown, London and the present study will help in developing a completeknowledge about the roles and responsibilities of the manager who are basically aimed atsuccessful business and maximum productivity of the company. Along with this, the report willprovide different management styles and the character sticks of the leadership within the hotel. In addition, the study will also helps in determining the process and flow ofcommunication within the organization which depicts the effectiveness of the managerialpractices at workplace. Cultural aspects of the business will also be explored in order tounderstand the internal business environment properly. This document will also provide thereflective view about the potential skills performance of the managers in which SWOT analysisof the manager will be investigated effectively. The report will also consists of the action ofmanager to meet the agreed goal and objectives within the firm along with various situationaldecision that impacts on the overall performance of the business. In order to improve the careerdevelopment plan, various personal and managerial skills are also introduced within thisdocument along with the future needs to improve the current performance within hotel.LO11.1 Comparison of different management styleLeadership is being the process of having the social influence that maximises the efforts ofothers towards in the achievement of the greater good. As leadership is the ability of anindividual that influence and guide the other members of an organisation (Popli and Rizvi, 2015).Autocratic EldershipLaissez-faire styleAs in the Clayton Crown Hotel LondonAutocratic style of leadership is beingpractised in this the power and the decisionmaking is with the leaders. He gives theorders, assign the tasks as well as dutiesWhile in the Hilton group of hotel and resortsLaissez-faire style is being practised as in thisthe leaders avoids power as well asresponsibilities in this the leaders passes theresponsibilities for its decision making to its1
without doing the consultation of employees,as in this the leaders take the full authorityand assume full responsibility. This type ofleadership is having the close supervision,clear cut direction and employees have tocommand the order of superior.subordinates and takes the minimum initiativein the administration, as leaders plays theminor role as they want that the eachemployee will put their efforts so that themaximum results can be achieved (Jung andYoon, 2015).People feel overburden because of closesupervisor of higher authoritiesEmployees feel happy because of balancebetween monitoring and freedom.No involvement of employees in decisions People work in team and they do not interferein decisions. Team members are enoughcapable in working independently.Democratic Leadership style Paternalistic Style of WorkingDemocratic leadership style is the adaptivestyle which is commonly taken by the variousorganization. Apart from this, democraticleaders are the most understanding leaders whoalways take participation of other employeesinto the business processPaternalistic leadership style has alwaysinfluencing and take the best approach foremployees. This kind of leaders has always listen to others Paternalistic leaders are take feedback and takecorrect action plan before deciding somethingelse. Democratic leaders always ensure theemployee satisfaction and effectivecommunication process. Under the observation of such kind of leadersemployees has always satisfied and happy.1.2 Characteristics of leaders in two organisationsAll leaders are having their own style of leadership and possess the differentcharacteristics as the leaders of Clayton Crown Hotel London is being the team player and it isthe essential trait that develops as an individual in the hotel industry (McPhail and et.al., 2015).2
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