Essay on Emotional Intelligence for Effective Working

Added on -2020-02-24

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Business Communication1
ContentsIntroduction.................................................................................................................................................3Emotional Intelligence is as important for effective working as for effective leadership............................3Conclusion...................................................................................................................................................5References...................................................................................................................................................62
IntroductionEmotional intelligence is the ability which an individual exhibits, to understand and manageother people and own feelings and emotions[ CITATION Hig16 \l 1033 ]. A person with highemotional intelligence can channelize thinking and behaviour patterns in a positive manner[CITATION Gol121 \l 1033 ]. Such a parson can also adjust emotions to suit changing needs.Emotional intelligence involves the ability to become aware of emotions; ability to harnessemotions through thinking and the ability to manage emotions effectively [ CITATION Wal12 \l1033 ]. Emotional intelligence is considered to be a very important trait of effectiveleadership[ CITATION Gol11 \l 1033 ]. Emotional intelligence helps a leader to harness own andworkers emotions and it helps them in channelizing emotions to get the best output[ CITATIONWal12 \l 1033 ]. However, emotional intelligence is also important for effective working in anorganisational environment[ CITATION Gol11 \l 1033 ]. This essay will throw light on the reasonswhy emotional intelligence is needed for effective working.Emotional Intelligence is as important for effective working as for effective leadershipEmotional intelligence is mostly associated with able leadership[ CITATION Ash12 \l 1033 ]. Aleader with high emotional intelligence can manage an organisation through understanding andcompassion[ CITATION Ash12 \l 1033 ]. He can concentrate on the growth of the organisation.Leaders with emotional intelligence can motivate a workforce better and can communicate theirvision in a more effective way.[ CITATION Kre11 \l 1033 ] However, for workers too emotionalintelligence is as important as it is for leaders. This is because emotional intelligence leads tobetter job dynamics and better understanding.Employees are impacted by everyday decisions of the firm like recruitment, transfers, rolechanges and retrenchment. Employees need to have emotional intelligence to understand andmanage the impact of this decision on them[ CITATION Ban12 \l 1033 ]. Additionally, employeeswith higher level of emotional intelligence are able to cooperate in a better way withorganisational leaders and their own colleagues[ CITATION Ash12 \l 1033 ]. This is because theycan judge people’s reaction and act accordingly. Emotional intelligence is needed in both leaders3

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