Employability Skills and Career Development

This assignment provides an in-depth analysis of employability skills, their importance for company success, and various goals and objectives that can be achieved through these skills. It covers a range of topics, including strategy, evaluation, and impact on education and training programs.

Employability Skills

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Key responsibilities at work and performance objectives................................................1
1.2Evaluating your own Effectiveness against your objectives...........................................2
1.3Make recommendations for your own improvement.....................................................3
1.4Effective motivational techniques you use at work........................................................4
2.2Communication skills needed at work..............................................................................5
TASK 2............................................................................................................................................6
2.1 & 4.2 Solution to the problems and strategies for overcoming them...............................7
4.1 Evaluate Tools and Methods for developing solution....................................................7
2.3 Time management Strategies...........................................................................................8
4.3 Evaluate the impact of implementing Strategies on the business.....................................8
TASK 3............................................................................................................................................9
3.1Your observations..............................................................................................................9
3.2Team dynamics..................................................................................................................9
3.3Suggestions........................................................................................................................9
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12
APPENDIX....................................................................................................................................13

INTRODUCTION
Employability skills refers to the skills and abilities of an person that makes him eligible
for the vacant jobs in various companies. These are the special skills which are also known as
foundation abilities. Basically these are the skills and attitudes that enable a person in getting
along with other people and accomplish the designated task in a set period of time.
Employability or soft skills act as a foundation for an individual career (Andrews and Russell,
2012). They enable a person in performing task with more efficiency and effectiveness. Also it
reduces cost for organisation as they do not have to train individual if they already have set of
abilities. This report is based on analysing various skills that are required in health and social
care organisation such as, Wellington hospital. This project will cover various aspect that will be
required to gain more skills and abilities to achieve career goals.
TASK 1
Self Appraisal Form
Name:
Job Title:
Organisation:
Date at work:
Time:
Column A
1.1 Key
responsib
ilities at
work and
performa
nce
objective
s
Responsibilities:
There are certain responsibilities that need to be fulfilled by me at my position
of nurse in Wellington Hospital. There are various responsibilities listed below
which are completed by me:
 Gaining trust and confidence of patient.
 Preparing patient care plans.
 Implementation of plans as per schedule, (mentally preparing patients
for operations, wound treatment, monitoring heartbeat, BP and
temperature of patient).
 Observing and recording condition of different patients.
 Administer whole process of medication
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 Assist patients and doctors in test and evaluations.
 In case of emergencies, responding quickly.
 Carrying out routine investigations.
 Advocating on behalf of patients
 Updating and educating patients about their health and other aspect of
whole process.
 Organising whole staff and managing workload effectively.
 Making various ethical decisions related with secrecy and consent of
patient.
Performance objectives:
These are the targets which are set as to attain long term goals. They enable an
individual in identifying various objectives which will lead him to the path of
success. The performance objective for Nurse are as follows:
 Increasing the satisfaction level of patients and their families.
 Improving the response time in case of emergencies.
 Dealing with critical cases more effectively.
 Enhancing knowledge of new methods.
 Speeding up decision making for critical cases.
 Increasing the number of programs run for educating and updating
patients regarding their health.
 Boosting the level of skills as to administer the whole process
medication in a more effective manner.
Column B
1.2Evaluating
your own
Effective
ness
against
your
There are different methods that can be adopted to evaluate my own skills
against various performance objectives. This will assist in analysing my own
effectiveness against the set standards:
 Feedback from individuals (360 degree feedback) (appendix1): There
are many people who work in hospital or visit it for getting cured.
Feedback from them regarding various aspect of my own performance
will assist in getting reviews regarding my effectiveness which can be
measured with performance objectives. Feedback from patients and
their families will provide information regarding my end performance
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objective
s
while review from my colleagues will state about my working style
and behaviour at work place.
 Guidance from supervisors: This is a very effective method which is
less time consuming. I will seek guidance from my supervisors who
will analyse my current performance with the set standards. They have
good amount of experience and they know difference between realistic
and virtual objectives. They will give different advices and correct my
current course of action and direct me towards path of success.
 Team assistance: Working in a team has its own benefits. It makes
sure that all the targets are achieved in a set period of time. It also
provides information regarding various variances that exist in my own
performance and capability that might hinder achievement of
performance objectives.
 Expert review: Seeking advices from consultant whose profession is
related to the field of training and developing individual. He will assist
in setting a path that will lead to achievement of objectives.
Issues I found:
 Communication skills
 Lack of leadership
 Knowledge regarding new methods
 Administration
Column C
1.3Make
recomme
ndations
for your
own
improve
ment.
There are different things that needs to be done for making changes in my own
capabilities and performance level. It is very important to improve and
enhance skills that will make achieving set goals easier:
 Training and development: There is huge requirement of taking
training sessions as to gain more skills and knowledge. This will allow
me in enhancing my capability to perform the task delegated to me in a
proper and well defined manner. This will also enlarge my scope of
functions and allow me in assisting others in accomplishing their task.
 Review management: This is a method that assist in ensuring that all
changes are being implemented in proper manner. It also provide
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information regarding various changes that needs to be implemented
for better performance and skills.
 Opportunity evaluation: There are various opportunities that will pore
in for gaining better knowledge and skills. Training and development
session will assist me in developing a view point that will allow me in
identifying various opportunities.
 Depending on personal practice for improvement: There are many
activities that can be conducted in my own personal time. Such as,
reading and researching about new methods and techniques.
 Engaging co-workers: Improving engagement level at workplace will
allow in developing better communication skills. It will also boost co-
ordination and co-operation.
 Adaptation: Adapting changes is very important but it needs to be done
in a proper manner so there are no negative impact.
Column D
1.4Effective
motivatio
nal
technique
s you use
at work
There are many motivational techniques that re used by me as to enhance my
working capabilities. These will allow me in creating a better working
environment. They are as follows:
 Creating positive environment: It plays a vital role in improving
performance of individuals working in the health and social care
environment. There are various emotional, as well as stress related
issues that are reduced in positive environment.
 Setting goals: Making small targets will assist in increasing motivation
level. When people start achieving these objectives, they feel motivated
and tend to work more effectively and efficiently.
 Providing Incentives: Receiving incentives and rewards for
performance boost motivation level and enhance interest in work.
These can be in monetary or non monetary form. There are various
standards according which these incentives can be given to employees.
 Recognizing achievements: When ever someone achieves a target or
goal and he is recognised for his achievement, he tends to feel
motivated. For every accomplishment, there is requirement of
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recognition in front of fellow workers.
 Enrichment of job: There are two methods of making a job more
interesting and motivate employees, Job enrichment and job
enlargement. In the former one, the roles and responsibilities of an
individual are increases while keeping status same. While in later one,
employee is promoted with increase in responsibilities and roles.
Basically there is requirement of job enrichment that will increase
interest in work and boost motivation level to a higher level.
Column E
2.2Communicat
ion skills
needed at
work
There are various communication skills which are required for performing
different task within organisation. These are used to inform different levels of
management existing in health and social care firm. The communication skills
I have are:
 Listening: Hearing out others point of view is equally important and
this is a skill that is required in a nurse. As this enables me in
understanding the issued which are being faced by patients and their
families.
 Non-verbal communication: Reaction to different situation, facial
expression, body posture and hand expression are considered to be a
part of non verbal communication. A friendly smiling face is more
approachable then a angry, stressed face. Will not be considered
approachable and scare away patients. I am a approachable person who
always greets people with a smile.
 Clarity and concision: I state every issues and information in a right
manner that provides clarity and concision to the paitent6s and they are
able to understand it.
 Confidence: I am confident whenever I am engaged in a two way or
three way communication as I know what I have to do.
 Open-mindedness: I am a flexible person and do not mind if there are
any issue that can hurt other thinking or sentiments.
 Empathetic: Many times there are situation where I have to use
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empathetic approach as to understand what patient and his family
might be going through.
 Picking the right medium: If I have to inform staff then I issue a
memo that is placed on notice boards. While communicating with top
management has to be done with e-mail or formal letter.
Note: This table includes various factors and aspect of job that is being undertaken by me in
health and social care organisation. It will assist in making my own skills more effective. I will
be able to identify various variances and make corrective recommendations. These issues will
be addressed with the help of motivation techniques.
TASK 2
Continuous Professional Development
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2.1 & 4.2
Solutio
n to the
proble
ms and
strategi
es for
overco
ming
them
There are four major issues which are identified in the evaluation process. These
issues need to be addressed as to ensure that all task are completed in a proper
time frame (Baker and Henson, 2010). There are certain solution to the issues
identified:
 First, establishing proper communication channels will assure better
sending and receiving of important information.
 Second, The higher authorities need to involve nurses and other staff in
decision making as to enhance their leadership qualities and skills.
 Third, Taking regular training and development sessions will assure that
all the task are completed in a desired way.
 Fourth, Improving the hierarchy order will assist in improving the
administration skills of employees.
There are various strategies which will be used for ensuring that all the solution
are implemented as per desired and in a set period of time:
 A solid foundational strategy: This is a strategy that will assist
organisation in establishing various functions. It will also provide a basis
for its other departments to function in a right manner and ensure that all
goals are achieved in a desired manner.
 Effective communication strategy: This will boost communication
level in a proper manner. It will reduce the time taken in delivery of
message. It will also boost clarity and concision (Benson, Morgan and
Filippaios, 2014). This strategy will enhance the communication between
various functions.
 Initiative strategy: This is a strategy that will boost decision making
and leadership as people will be forced to take various initiative to
improve quality of work and services.
4.1 Evaluate
Tools
and
Method
There are various tools and techniques which are used for developing the above
stated solutions. These methods assisted in ensuring that all the right solutions
are extracted. These tools are as following:
 Mathematics: This is one of the most effective toll that is used for
quantifying and solving complex issues. There are many issues that were
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s for
develop
ing
solution
complex and required precision (de Guzman and Choi, 2013). This
method aided in identifying various issues that would have hindered
various process of completing task. But it is not suitable for qualitative
research and solutions.
 Trail and error methods: This was the most productive methods that
allowed testing and finding variances. It assisted in implementing
solutions that were realistic and specific. This method provide4d both
qualitative and quantitative solutions and aided the whole process of
getting best results.
 Heuristics: This is the method that was used by senior managers or
experienced individuals. It assist them in finding out straight forward
solutions. But this method is ineffective against complex issues and fails
to address them in a proper manner. It only enable individuals in getting
solutions to easy and simple cases.
2.3 Time
manage
ment
Strategi
es
Time management strategies are very important for individuals as it enables
them in managing their time and accomplishing task in a set period of time. It
enhances efficiency and effectiveness of individuals (Dhiman, 2012). Also
enables them in achieving all the goals and objectives in set period of time. The
time management strategies used are as following:
 Prioritization of task: The work needs to be completed as per their
urgency.
 Making sequence of work: the sequencing will allow in keeping work
managed.
 Delegation of complex issue: Any difficult task needs to be delegated
between different people as to complete it in less time period.
 Time distribution: All activities should be given equal time.
 Setting time scale for various activities: Time scales states about the time
that is to be invested in a activity.
4.3 Evaluate
the
There is certain impact on the activities of organisation. Any changes in strategy
will lead to changes in the way various task use to be completed. There is
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impact
of
implem
enting
Strategi
es on
the
busines
s
requirement of change in the current performance level as there are many issues.
If they are not addressed in a proper time limit then they will impact individual
as well as organisation (Jones and Iredale, 2013). The impact of these strategies
on organisation is as follows:
 The impact will be overall positive as this strategy updating will assist in
enhancing the performance of nurses in organisation.
 The negative impact will be the cost of activities will rise for time being.
Organisation will need to introduce various measure as to limit
expenditure and manage all the cost that is going to be spent on the
training and other activities.
TASK 3
Team role 3.1Your observations 3.2Team dynamics 3.3Suggestions
Plant
(creates
idea)
He is the one who generates various
idea's on which every single activity
is based on. There are various issues
which need innovative and interactive
approach that is created by this
individual in team (Torres-Mach and
et.al., 2010). He keep on thinking
about various ideas that can be used
to address issues in a more effective
manner. He keeps on analysing the
environment and various activities
and assess the potential issues that
can hinder team productivity and
effectiveness.
There are various
issues that are
addressed by a planter
who generates ideas
for different problems
as to solve them in a
effective manner.
There is need to take
part in simulation
training that will
boost creativity and
innovative approach.
Resource
investigat
He is the one who keep on allocating
resources to various activities that are
Whenever there are
issues, he analyse the
He needs to use
mathematical tools to
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or being undertaken by other team
members (Wibrow, 2011). There are
different types of resources that are
required by the people for
functioning in a proper manner.
whole situation and
allocates resources
which are required by
different functions as
to ensure that all
activities keep on
running.
accurately provide
resources to
individuals.
Coordinat
or
He is the one who keeps a track of
every activity and enhances co-
ordination between various
individual. The resource allocation
and various information are managed
by this person.
In difficult situation
he is the one who
keep on co-ordinating
between various
individual as to ensure
that they have all the
required information
and resources.
He need to indulge
into teams and their
activities as to
understand various
issues and co-
ordinate in more
effective way.
Shaper He is the one who shapes the future
strategy and ensures that all the task
are completed in a limited time
period (Wickramasinghe and Perera,
2010). There are many issues which
needs to be addressed while
preparing and shaping up any
strategy that will assist in
achievement of goals. Various
environmental and other issues are
there that are addressed by this
individual.
He keeps on shaping
up various strategies
as per the required
changes that takes
place.
He needs to take
strategical approach
in all the activities as
to ensure that the
prepared strategies
are as per
requirements.
Monitor
evaluator
The individual who keeps on tracking
all the activities and measures there
effectiveness is known as evaluator
He monitors
performance of all the
team members and
There is requirement
of training and
development that
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and monitor (Wilton, 2011). There
are constantly activities that needs
evaluation and for that this person is
important as he is aware of various
methods and technique that will be
deployed for completing the task and
identifying variances.
provide them ways to
enhance their
effectiveness. There
are issues that needs
to be addressed by
him in a way that it do
not offend any
individual and his
sentiments.
will enable him in
monitoring the
performance of team.
Implemen
ter
He is the one who ensures that all the
strategies are implemented in proper
and effective manner. If any plan of
action is not executed properly then
its effectiveness is lost and it is of no
use (Zaharim and et.al., 2010). That
is why this individual is important as
he assures that all the task are
completed as per desired level.
He is the one who
implements various
strategies as per
requirement. If
implementation
process is not done in
a proper manner then
whole task will fail.
He needs to take part
in role plays as to
enhance his skills of
being an
implementer.
CONCLUSION
There are various skills that are required for getting a job and accomplishing different
task. These are very imports as these enables an individual in laying a foundation of his career.
There are different aspects that needs to be covered as to ensure that all issues that a person
might face in his career will be overcome. This report address various issues that exist in the
health and social care organisation. Every individual that works in the industry needs to have a
set of skills that will enable him in performing his duty as per requirement. There are various
techniques and methods that are used for boosting motivation as well as communication skills of
employees. They are required as to handle stress and work in an environment that might impact a
person effectiveness. Managers in organisation need to use various tools and techniques as to
manage teams and make them effective. Team building and working is very important for
company as this assist in achieving various goals and objectives in a set period of time.
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REFERENCES
Books and Journals
Andrews, G. and Russell, M., 2012. Employability skills development: strategy, evaluation and
impact. Higher Education, Skills and Work-Based Learning, 2(1). pp.33-44.
Baker, G. and Henson, D., 2010. Promoting employability skills development in a research-
intensive university. Education+ Training, 52(1). pp.62-75.
Benson, V., Morgan, S. and Filippaios, F., 2014. Social career management: Social media and
employability skills gap. Computers in Human Behavior, 30. pp.519-525.
de Guzman, A.B. and Choi, K.O., 2013. The relations of employability skills to career
adaptability among technical school students. Journal of Vocational Behavior, 82(3),
pp.199-207.
Dhiman, M.C., 2012. Employers' perceptions about tourism management employability skills.
Anatolia, 23(3). pp.359-372.
Jones, B. and Iredale, N., 2010. Enterprise education as pedagogy. Education+ Training, 52(1).
pp.7-19.
Torres-Machí, C and et.al., 2012. Employability of graduate students in construction
management. Journal of Professional Issues in Engineering Education and Practice,
139(2). pp.163-170.
Wibrow, B., 2011. Employability Skills. At a Glance. National Centre for Vocational Education
Research Ltd. PO Box 8288, Stational Arcade, Adelaide, SA 5000, Australia.
Wickramasinghe, V. and Perera, L., 2010. Graduates', university lecturers' and employers'
perceptions towards employability skills. Education+ Training, 52(3). pp.226-244.
Wilton, N., 2011. Do employability skills really matter in the UK graduate labour market? The
case of business and management graduates. Work, employment and society, 25(1).
pp.85-100.
Yuzainee, M.Y., Zaharim, A. and Omar, M.Z., 2011, April. Employability skills for an entry-
level engineer as seen by Malaysian employers. In Global Engineering Education
Conference (EDUCON), 2011 IEEE (pp. 80-85). IEEE.
Zaharim, A and et.al., 2010, April. Practical framework of employability skills for engineering
graduate in Malaysia. In Education Engineering (EDUCON), 2010 IEEE (pp. 921-927).
IEEE.
Online
What is Communication?. 2017. [Online]. Available through:
<https://www.skillsyouneed.com/ips/what-is-communication.html>. [Accessed on 3rd
August 2017].
EMPLOYABILITY SKILLS. 2017. [Online]. Available through:
<http://www.youthcentral.vic.gov.au/jobs-careers/planning-your-career/employability-
skills>. [Accessed on 3rd August 2017].
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APPENDIX
Table 1
13

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