TASK 1 INTRODUCTION 1 1.1 SET OF RESPONSIBILITIES AND PERFORMANCE OPERATIONS

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK1.............................................................................................................................................1
1.1 Set of own responsibilities and performance objectives..................................................1
1.2 Own effectiveness against defined objectives..................................................................2
1.3 Recommendations for improvement................................................................................3
1.4 Motivational techniques to improve quality of performance..........................................4
TASK 2............................................................................................................................................5
2.1 Solutions for work related problems................................................................................5
2.2 Communication styles and appropriate manner at different levels..................................6
2.3 Time management strategies............................................................................................8
TASK 3............................................................................................................................................9
3.1 Roles of people and how can they work together to accomplish shared goals................9
3.2 Team dynamics...............................................................................................................10
3.3Alternative ways to finish tasks and accomplish team goals..........................................11
TASK 4..........................................................................................................................................12
4.1 Tools and methods to solve problems............................................................................12
4.2 Appropriate strategy to solve problem of labour turnover.............................................13
4.3 Potential impact on business while implementing strategy............................................13
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
Employability skills can be defined as abilities which help in developing expertise level,
knowledge base and mentality that is very much important for organisational success. These
skills are considered as mandatory qualifications to engage in job positions. So it can be said that
for employment success every individual have to gain employability skills. In other words, to
grow and develop professional life every employer or employee has enhanced their skills which
can lead them to higher level of success. If enterprise have high talented human resource than it
can compete in market place and also can enhance its financial profit. This project report is based
on Travelodge which is one of the leading travel agency (Wilton, 2011). In this project, set of
self-responsibilities and performance objectives have been discussed to develop working
conditions. Also, development of interpersonal and transferable skills has been evaluated. At last,
this project is having dynamics of working with other and strategies to solve work related
problems. These are the core concepts through which travel company can improve and develop
employability skills within workplace.
TASK1
1.1 Set of own responsibilities and performance objectives
It is very much important for business manager to understand his responsibilities and
objectives so that he can accomplish organisational goals and objectives in an effective manner.
As being a leader of Travelodge, it is very much essential for me to determine my duties and
responsibilities in organisation, so that I can work according to them. The main roles of mine are
following as under:
Collect market information: This is the most important role of mine. For better growth
of business it is very much essential to collect important information about marketplace. Through
this I can understand different rends of market and can organisational strategies according to
them (Katzenbach and Smith, 2015).
Work ethically: Being a business manager of Travelodge it is responsibility of mine to
work in ethical manner, so that company can reach to higher level of success.
Decision making: Organisational success or failure totally depends on that how much
effective its strategies are. So it is essential role of mine to make efficient and systematic
decisions so that company can get higher financial profit.
1

Create good relations: For better growth of company it is necessary to have healthy
working environment within workplace. Through effective communication with seniors and
juniors I can make good working conditions (Drucker, 2013).
Hence, these are my own responsibilities which are required to accomplish organisational
goals. Apart from this, there are also some performance objectives of mine which can guide me
to take correct actions and these are discussed below:
Salary level: By incrementing my salary I can motivate myself to enhance my
performance which will result in high financial profit of organisation.
Paired comparison: Through comparing myself with other I can evaluate my position
and performance which can help me in performance improvement.
Moreover, being a manger I have to perform various responsibilities and also have to sett
different objectives, which should be completed in minimum time period. Some of my personal
responsibilities are team work and time management. Along with this I have to improve my
communication and problem solving skills. To manage a organization I need to be very much
cooperative and interactive with other staff members of company. To attain these skills I have to
set some objectives which are follows as under:
Objectives Time period
First of all I have to learn time management so
that I can increase my productivity.
For learning time management skills I need 2
to 3 weeks.
Problem solving is another important skills by
which I can reduce chances of industrial
disputes.
Organizational problems can be solve only if
there is health working environment. For
creating good working environment I need
time period of at least 1 week.
By improving my communication skills I can
interact and cooperate with other employees.
For improving my communication skills I
needs 2 to 3 months.
1.2 Own effectiveness against defined objectives
Above mentioned objectives should be achieved in given time period. If they will be not
accomplish then I can suffer from many problems. So, I have to determine effectiveness of my
objectives which can be done by evaluating their time period which I have set. Once time period
2

id completed then I should identify the changes which have took place within me. It is highly
important that changes must results in desired results. I should also determine the reasons that
why I have set those objectives. Successful accomplishment of objectives represents that I have
utilise all available resources in effective and systematic manner.
It is very much essential for me to evaluate my own effectiveness against those objectives
which are assigned to me by organisation. Apart form this, there are some other ways through
which I can determine my effectiveness against my objectives and these are follows as under:
 Quality and acceptance of responsibility of self-job: My job can be accepted by
organisation if I can provide better services to customers, utilise resources and authority
in an effective manner. To perform very well I can use various methods of quality
measurements.
 Managing self-job: It is very much important for me to manage my job otherwise I
cannot help organisation in accomplishing its goals and objectives (Bardach and
Patashnik, 2015). Job weight can be managed by allocated time limit. At the time of job
hand over, it should be determined that next person is high qualified to perform that job.
 Application of the knowledge and understanding of responsibility of council: For
better growth of organisation, it is necessary that I and my staff members have good
relation with each other. It is duty of mine to assign responsibilities to employees
according to policies and plans of Travelodge.
 Maintenance safety of society: It should be the main purpose of every company. Being
a business manager it is necessary for me to manage safety of society.
 Managing changes: Modifications are integral part of business environment so it is my
main duty to work according those changes otherwise I cannot achieve organisational
goals and objectives.
Furthermore, through evaluating above mentioned points I can measure my own
effectiveness against organisational objective. Without measuring my efficiency I cannot
accomplish different goals of company (Biron, Farndale and Paauwe, 2011).
1.3 Recommendations for improvement
Being a manager I should improve and develop my roles and responsibilities. By
accomplishing and improving my objectives I can increase my productivity. So, there are various
areas in which I can improve my objectives and these are follows as under:
3