Developing Lifelong Employability Skills in the Learning Sector

The provided content discusses employability skills in the lifelong learning sector. The papers and online resources focus on various aspects of employability skills, including their development, importance, and impact on stakeholders such as employers, educators, and students. The authors highlight the significance of transferable skills, soft skills, and generic employability skills in enhancing career prospects and job readiness. The content also touches on the role of internationalization, intercultural experiences, and lifelong learning in developing these skills. Overall, the articles and resources emphasize the need for continuous skill development and employability training to meet the demands of a rapidly changing labor market.

Employability Skills
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TABLE OF CONTENTS
Introduction .....................................................................................................................................3
Task 1 ..............................................................................................................................................3
1.1 Set of my own responsibilities and performance objectives .................................................3
1.2 Evaluation of my own effectiveness against the performance objectives ............................4
1.3 Recommendation for improvement ......................................................................................5
1.4 The use of motivational techniques to improve quality of performance...............................6
Task 2-.............................................................................................................................................7
2.2 Formal letter to senior management and memo to staff members ........................................7
2.3 Effective time management strategies ..................................................................................9
Task 3.............................................................................................................................................11
3.1 Roles people play in team and how individual can work together to achieved shred goals
....................................................................................................................................................11
3.2 Analysis of team dynamics and suggested alternatives ......................................................13
3.3 The alternatives to complete task and work in team...........................................................13
Task 4 ............................................................................................................................................14
4.1 Tools and methods for developing solution to problems of Travelodge hotel....................14
4..3 Appropriate strategy for resolving the problem of high employee turnover .....................15
4.3 Potential impact on the business of implementing the strategy...........................................17
Conclusion ....................................................................................................................................19
References......................................................................................................................................20
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Illustration Index
Illustration 1: Critical path and Network diagram ........................................................................19
Illustration 2: Timescale................................................................................................................20
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INTRODUCTION
In the present scenario, employability skills plays very important role in the growth and
development of an individual. In simpler terms, it is termed as those transferable skills which are
needed to make him/her employable (Wickramasinghe and et.al., 2010). One of the main reasons
why employability skills are necessary is that it helps in delivering effective and satisfactory
work. In addition to this, these skills also plays very crucial role in making critical decision and
resolving issues in the organization. The present report highlights a set of my own
responsibilities and objectives regarding performance. It also depicts the overall effectiveness of
the objectives which has been developed by me. The use of different motivational techniques in
order to improve the quality of work performance is also mentioned in this report.
TASK 1
1.1 Setting my own responsibilities and performance objectives
I am currently working as a manger in Travelodge hotel in UK and I am required to take
care of overall operations of the hotel. My responsibilities and roles in the organizations are
mentioned below as: Leadership- An effective manager is the one which is able to lead people in the
organization from the front. My responsibility in the hotel is to lead other staff members
and direct their efforts towards accomplishment of Travelodge aim and objectives. I am
required to take care of the fact that employees remain satisfied and all well aware of
their roles and mission of the organization. Decision making- As a manager in Travelodge hotel, I am playing very important role in
the decision making process of the hotel. In different situations, I am required to make
effective decision which can contribute to success of the hotel. Employment legislation and ethics- It is my core responsibility to take care of the fact
ethics and legislation are taken care in the best possible manner. I need to make sure that
all laws and regulations are followed and Travelodge hotel carry out its operations in
ethical manner.
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 Other responsibilities- My other responsibilities includes taking care of Travelodge
hotel's operations, employee motivation, strategic formulation, dealing with issues and
challenges of employees, etc.
My performance objectives are discussed below as:
 I am the one who is required to set up performance objectives for organization and its
employees. Furthermore, I also need to carry out monitoring of the same in order to
determine whether there is any different between actual performance and desired
performance. As per the provided case scenario of Travelodge, I am working as a
manager and I am responsible for leading people in the hotel by example. This will help
in carrying out effective monitoring of people.
 I am required to work upon my communication skills and enhance the same in order to
become more productive. In addition to this, it is also required by me to improve my
communications skills within next 6 months. According to the provided case scenario, I
am responsible maximizing sales and profits. This can be achieved by communicating
regularly with people in organization about the growth and performance of the hotel.
 My objective is to improve my time management skills in order to carry out my activities
in the best possible manner. According to the provided case study of Travelodge, my
responsibility is to make customers happy by meeting their needs in the best possible
manner. Management of time will provide me with an opportunity to invest more time in
enhancing the rate of customer satisfaction.
1.2 Evaluation of my own effectiveness against the performance objectives
After carrying out the assessment of the objectives which I have developed, it has been
observed that this objective will help me to become more effective by enhancing my skills set
and knowledge. Working as a manager in Travelodge hotel is not an easy task for me as I am
required to deal with various challenges during my work. It can be also stated that, I am required
to take care of the fact that customer’s needs are identified and are satisfied in the best possible
manner. By improving my communication skills, I will be able to develop long term relationship
not only with customers but with employee as well. Effective communication skill is also going
to support me in informing my ideas and views to other staff members in appropriate manner.
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Other than this, improvement in communication skill will result in delivering the best quality and
satisfactory services to customers. On the other hand, my objective is to improve time
management skills in as soon as possible. Working in Travelodge hotel as a manager means that
an individual is required to deal with various areas. This includes managing areas such as deals,
destinations and booking of customers. Therefore, improving time management skills will result
in dealing with these areas effectively and managing my work easily. Thus, it can be expressed
that the objectives which I have developed are effective and will provide me with several kinds
of benefits.
1.3 Recommendations for improvement
I need to make some improvements in objectives and the strategies which I have
employed to achieve higher growth and success. It can be stated that I need to make changes in
objectives and this can be done by making them SMART. By making objectives as specific,
measurable, achievable and realistic as well as time bound, I will be able to get desired results.
One of the major benefits which I will have by making changes in objectives is that they won’t
be vague anymore. By making them specific, I will be able to get clear directions regarding the
same. In addition to this, SMART objectives will also support me in monitoring my overall
performance easily. By carrying appropriate changes in objectives, I will be able to carry out
comparison between my actual performances to the desired ones. It is also going to support me
in taking corrective actions if there is a gap between actual and desired performance. It is
recommended that in order to enhance my communication skills I can visit workshops and
seminars. I will be busy in managing the work and operations of Travelodge hotel during day
time and therefore, I can attend workshop related to communications skills during nights. On the
other side of this, it can be also recommended that I am required to invest more resources such as
time and efforts in order to improve my time management skills. The new targets are mentioned
below as:
 To enhance my communication skills by visiting workshops in every weakened. The time
for this is one year.
 To improve my time management skills by learning time management tools and
strategies within next 60 days.
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It is recommended that I need to provide 100% efforts to accomplish the above
mentioned objectives. Along with this, I need to review my performance at regular intervals to
get the best results.
1.4 The use of motivational techniques to improve quality of performance
In the present era, motivation has become very important in order to accomplish aim and
objectives of a business enterprise. Motivation can be defined as the process which encourage
people in the organization to give their best towards its success (de Guzman and et.al., 2013).
Workplace motivation has started to play crucial role as it provides several benefits to
companies. One of the major among those is that it increases overall efficiency of employees. It
can be also argued that poorly motivated people are not able to contribute required efforts in
success of a business enterprise (Stone and et.al., 2010). The use of different tools and
techniques also support companies in implementation and management of changes in desired
manner. Another benefit of motivation is that it creates better relations among staff members and
develops effective coordination among them. There are different theories of motivation which
can be used to enhance overall performance of employee. Some theories along with their
application are mentioned below as: Maslow's hierarchy of needs: This theory of motivation was introduced in the year 1943
by Abraham Maslow. According to this theory, in order to motivate employees,
businesses are required to identify need of people and then satisfy the same. Further
Maslow present a proper hierarchy which consists of five needs that are physiological,
safety, social, esteem and self actualization (Saunders and et.al., 2010). Employee
working at different level has different needs which are required to be satisfied.
Travelodge hotel can implement this theory in order to motivate employee within the
hotel. For example it can help employee at lower level to satisfy physiological and safety
needs. On the other hand, social and esteem needs of workers at middle level are required
to be satisfied.
 Herzberg two factor theory: This is the theory of motivation which explains that there are
two main factors which encourages employees to give their best towards the success of
an organization. According to this theory, Travelodge hotel will be required to take care
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of two important factors which are motivators and hygienic factors in order to motivate
its staff members (Wilton, 2011). The hotel can use motivators such as involvement of
employees in decision making process, giving staff members different set of
responsibilities etc. In addition to this, the hotel also needs to provide challenging
working conditions to all its employees. These factors are going to act a driving force and
will encourage employee in hotel to give their best (Maxwell and et.al., 2010). As per this
theory, Travelodge hotel also needs to focus on hygienic factors such as clean and
appropriate working conditions, security in terms of their job etc.
The above mentioned two theories are very effective in terms of providing motivation to
employees in Travelodge hotel. Management of the hotel can provide various rewards and
incentives to employees in order to motivate employee. Furthermore, employee in hotel should
be communicated with the fact that better performance will result in higher monetary rewards
and incentives. The staff members can make use of self motivated factors such as setting up
personal objectives and goals, developing self confidence and positive attitude towards their
respective work and responsibilities.
TASK 2
2.2 Formal letter to senior management and memo to staff members
The letter to senior management is provided below as:
To,
The Senior management
Travelodge hotel
Subject- Issues faced by the hotel
Dear Sir,
This letter is to inform you that there are various issues and challenges which the hotel is facing.
The increasing rate of employee turnover has become a serious problem for management and
you are required to take corrective measures to lower down the same. As a manager in
Travelodge hotel, I personally believe that we are not able to serve customers in satisfactory
manner due to the fact that employee morale and motivation level is very low.
It is a kind of request from my side that, please take some corrective measures to deal with the
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above stated problems.
Thanking you
Yours sincerely
Manager
Travelodge hotel, UK
TO: All staff members
From: Manager
Date: 10th May 2016
Message:
We are organizing a meeting to develop strategies to deal with the problem of low employee
morale and high rate of employee turnover.
Regards
Manager, Travelodge hotel
2.3 Effective time management strategies
In the present scenario, in order to grow and achieve better employment opportunities,
every individual is required to manage time in most effective manner. Further, it can be stated
that time management also play very important role in maintaining good balance between
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professional and personal life of people (Gallagher, 2013). At present there are various time
management strategies which I can use to manage my time during my work in Travelodge hotel.
Some effective strategies are mentioned below as: Knowing how to spend my time- I am required to become well aware of the fact that how
I am going to spend my entire time. This can be done by using techniques such as time
log. It can be also stated that the use of time log will assist me in identification of those
task and activities which are consuming excessive time (Gravells, 2010). Along with this,
this strategy will also help me to become aware of the fact that whether I am investing my
time or wasting it. This will help in effective management of Travelodge operations and
activities which is my key responsibilities as per the provided case. Using a planning tool- In order to manage my time in appropriate manner, the strategy of
using a planning tool is also very effective. As a manager in Travelodge hotel, I am
required to deal with lots of tasks and activities (Jackson, 2014). Further, it can be stated
that if my time is not managed properly, I will not be able to do my work in efficient
manner. I can make use of various kinds of planning tools such as pocket diaries, wall
charts and electronic planner to record the tasks which I am required to accomplish. Scheduling of time- Appropriate scheduling of activities and time is another strategy
which I can use to manage my time in suitable manner. I need to make sure that the
process of scheduling is not restricted to recording of all activities but it is also related to
scheduling them in appropriate manner (Jones, 2013). Further, I can accomplish most of
the challenging task and activities during morning when I am full of energy. Time
scheduling will help me in providing appropriate time of inspire and motivate employee
which is one of my key responsibilities in Travelodge, as per the provided case. Management of all external time wasters- It is another strategy which I can employ to
manage my time in Travelodge hotel. Lengthy phone calls, meetings, unexpected visitors
are some factors which results in wasting time of an individual (Lerman, 2013). As a
manager in Travelodge hotel, I am required to carry out small talks on telephone and
avoid meeting which are unnecessary lengthy. In addition to this, in need to set objective
and agenda of meeting before starting the same. As per the provided case scenario I am
working as manager in Travelodge and there is wide variety of external time wasters
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which I am required to deal with. I am responsible for overall running of hotel and
therefore needs to manage external time wasters.
 Avoiding multitasking- Nowadays most of the people think that multitasking is good and
save their lots of time. However, it can be argued that it is not necessary that multitasking
only results in management of time and it can also result in waste of the same. Shifting
from one activity to another can results in unnecessary consumption of time which is not
good for any individual (Maxwell and et.al. 2010). Furthermore, people are not able to
concentrate on one particular task by multitasking and they end up by messing
everything. In order to manage my time in Travelodge hotel, I am required to avoid
multitasking. According to the provided case scenario of Travelodge, avoiding
multitasking will result in focusing more on customer satisfaction and happiness.
TASK 3
3.1 Roles people play in team and how individual can work together to achieved shred goals
In the present scenario, it has become very important for the organization to develop
teams in order to accomplish aim and objectives in the best possible manner. The benefit of
having team is that Travelodge hotel will be able to divide its work and accomplish its targets
easily (Baker and et.al., 2010). Further, people will not feel any kind of burden as work will be
distributed among staff members equally. According to the work of Belbin, there are nine major
roles which people in team play. The roles are discussed below as: Shaper- These are the person in team which always seeks for carrying out changes in
organization. The rationale behind this is that they want to improve the overall
performance and productivity by ring those changes within organization. The
characteristics of these persons are that they are generally extrovert and are very dynamic
in terms of personality (Jones, 2013). Shapers in Travelodge hotel will also play very
important role in dealing and solving the issues and problem which is faced by the hotel. Implementers- These are the individuals in team which plays significant role in
accomplishment of things, activities and various tasks. In addition to this, they also play
big role in practical implementation of the idea or concept which has been developed by
top management (10 employability skills, e.d). As per the given case, individuals in
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Travelodge hotel are not concerned with group goals and they are more interested in
accomplishment of their own goals. Complete finishers- These are the people in team which are responsible to make sure that
the project and task are carried out in the best possible manner. In Travelodge hotel
complete finishers will be required to make sure that all errors in task and activities are
eliminated. On the other side of this, these individual are very concerned in terms of
deadlines and meeting the same in appropriate manner. Coordinator - Coordinators are the people which play the role of team leaders within a
particular team in the organization (Lerman, 2013). These individuals deal with
coordination of efforts of all team members and generating the best from them.
Coordination is characterized by good listening skills and they are the one which
understand value of each member in team. As it has been already observed by the
provided case that employees in Travelodge hotel are more interested in accomplishment
of their own goals. Therefore, coordinator will support in directing their efforts towards
attaining goals and objectives of Travelodge hotel Team worker- Team workers are those individuals which help in accomplishment of team
objectives by providing them with adequate support and assistance. The role of team
workers is to ensure that all members in team do not face any kind of issues and they are
able to carry out their respective task smoothly (Benson and et.al., 2014.). Their support
to other team members results in making the entire team more effective and productive.
Team worker are essential in Travelodge hotel because the provided case scenario clearly
highlights that team work is not encouraged in the hotel. Employees are more focused on
attaining their own goals. Resources investigator- The individual which are curious and innovative is termed as
resources investigator. These people play very important role in carrying out activities
such as negotiation for the required resources (Zaharim and et.al., 2010). Resources
investigator will usually work with external stakeholders of Travelodge hotel in order to
accomplish aim and objectives of team. Travelodge hotel is facing issues related to high
rate of staff turnover as people are not clear about their respective roles and
responsibilities in the hotel. Individuals such as resources investigator will help in
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providing Travelodge hotel with innovative idea or strategy to overcome the problem
mentioned in the provided case. Plant- The key responsibility of plants will be of creative innovator which can bring new
and unique ideas. In terms of nature, it can be stated that plants in team are introvert in
nature and do not prefer to work with or within team. In Travelodge hotel, these will be
the people who can provide the hotel with highly innovative ideas and concepts. Monitor- These are the person which are required to evaluate the effectiveness of the
ideas which are provided by team members. Monitor evaluators in Travelodge hotel are
going to examine innovative ideas which are being provided by plants in the team. In
terms of nature, these people are very strategic and always think in critical manner
(Dhiman, 2012). Other team member also believes that these people are not emotional in
any sense.
 Specialist- The team in Travelodge hotel will also consist of individuals which are going
to perform the role of specialist. Furthermore, these individual are has specialized skill
set and knowledge which can support in accomplishment of task and activities in desired
manner. The main purpose of these team members is to provide expertise ideas and
opinions through which other people can carry out their work easily.
As per the provided case scenario, employees in hotel are more interested in individual
targets rather than team achieving team goals. In order to achieve shared goals, it is required by
all team members in Travelodge hotel are required to accomplish their roles and responsibilities
in the best possible manner. The shared goals can be achieved by developing shared leadership
process. Team members are required to give their views and opinions in the decision making
process (Ramli and et.al., 2010 ). This will not only create satisfaction among employee in
Travelodge hotel but will also support in creating more effective decisions. Shared goals can be
achieved by taking interest the activities and tasks which are performed by other team members.
However, it can be argued that it will be required by team members to concentrate on solving
problem rather than blaming each others. It can be stated that each team member is required to be
committed toward accomplishment of aim and objectives (Sung and et.al., 2013). Along with
this, members also need to make sure that effective coordination and long term relationship with
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each other. On the other hand, effective communication between team members is also very
important to achieve the shared goals.
3.2 Analysis of team dynamics and suggested alternatives
In simpler teams, team dynamics can be defined as the forces which directly influence
performance and behavior of people within organization. As per the provided case scenario,
employees in hotel are more interested in individual targets rather than achieving group goals.
This has affected the entire performance of team in the hotel. Thus, the hotel is required to take
corrective actions to direct individuals efforts towards accomplishment of common goals. There
are various alternatives which can be used by businesses such as Travelodge hotel to achieve
team goals. Further, a team is defined as a group of people which has been developed to
accomplish common aim and objectives. The nature of team can be termed as the one which
plays very important role in defining team dynamics. Along with this, relationship between team
members and personality of each team member are some other factors which are taken into
considerations to determine team dynamics. It can be expressed that team dynamics in
Travelodge hotel can be both good and bad. The team members can deliver the best
performance and can contribute a lot in situations where dynamics is good (Jackson, 2014). On
the other hand, bad team dynamics results in issues and conflicts between team members. It can
also create several obstacles in success and accomplishment of organizations aims.
3.3 The alternatives to complete task and work in team
The alternatives to complete task and work in team are mentioned below as:
 Travelodge hotel is required to make sure that a shared responsibility is developed
among all the members who are working in team. This will not only help in carrying out
task easily but will also play very important role in delivering the best quality of
products and services to customers (Gravells, 2010).
 In order to achieve the goals and objectives of team, it is required by each and every
team member to agree with goals and contribute their respective efforts in
accomplishment of the same.
 Another way through which success and team goals can be achieved is by placing goals
of individuals on least priority and group objectives on most priority.
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 Travelodge hotel will be also required to take care of the stages in team building which
are forming, storming, norming and performing. In all these stages, the hotel needs to
take care of the fact that individuals in team are well clear about goals and objectives.
TASK 4
4.1 Tools and methods for developing solution to problems of Travelodge hotel
Travelodge hotel is facing two major challenges or problems at the time of carrying out
its operations. One of the major among those problems is of high rate of employee turnover. It
can be stated that it is not easy for hospitality organization to find skilled and productive
workforce in the market. In addition to this, they are also required to invest large amount of
resources such as time, money, human and technology to provide training to employee and make
them more competitive (Trought, 2012). After providing such efforts and resources, when people
leave the organization, it is a big loss. Travelodge hotel is required to lower down its rate of
employee turnover as early as possible. Further, if this is not done, then entire profits and
operations of the hotel will be affected in long run. On the other hand, another problem which
has been faced by Travelodge hotel is that the staff members are not clear with their roles and
responsibilities. This has made them confused and created obstacles in success of the hotel. In
order to develop the solution of problem faced by Travelodge hotel the methods and tools are
mentioned bellow as: Constructive controversy- It is an effective tool which can be used by the hotel to find the
best solution for its various problems. According to this tool, the brand will be required to
gather different solution and improve them by carrying out arguments in favor and
against those solutions. According to this tool, Travelodge hotel will be required to gather
different solution and improve them by carrying out arguments in favor and against those
solutions. As per the provided case scenario, all the solutions will be associated with
lowering down the rate of employee turnover. Inductive reasoning- It can be stated that inductive reasoning is another important tool
which can be used by Travelodge Hotel. According to this technique, the hotel will be
required to draw conclusion regarding the best solution on the basis of its experience
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(Rao, 2010). Here, it will need to determine that how it has managed with the issue of
employee turnover in the past.
 Mean End analysis- The organization can also make use of tools such as mean end
analysis in order to solve the problem which it is currently facing. The use of this tool
will help the hotel in identification of major steps which will be required to solve thwe
problem. The use of this tool will help Travelodge hotel in identification of major steps
which will be required to solve the issue of high rate of employee turnover which is given
in the provided case scenario.
4.3 Appropriate strategy for resolving the problem of high employee turnover
Travelodge hotel is required to lower down its rate of employee turnover in order to
overcome from different issues and challenges in the future. It has been observed that increasing
turnover has created obstacles in growth and success of the brand. Further, in order to overcome
from this problem, the hotel is required to adopt appropriate strategy. The strategy focuses on
identification of employee needs and satisfaction of the same. The reason behind high rate of
employee turnover in Travelodge hotel is that the needs of employee are not taken into
consideration. This creates sense of dissatisfaction among them and also encourages them to
quite their job. Employee turnover has also increased due to low salary and inappropriate
timings (Gallagher, 2013). As per the new strategy, employees will be provided with fair pay and
adequate salaries against their work done. Travelodge hotel will make sure that not staff member
is under paid or overpaid. This will develop sense of satisfaction among other team member and
will also encourage them to serve the hotel for long time period.
At present, the brand has not adopted for any kind of reward system. This is one of the
reasons why employees are leaving as their efforts are not recognized and appropriate by the
management (Innovative recruitment startegies, 2014). The new strategy is going to focus on
providing different monetary and non monetary reward to employee (Verma, 2012). They will be
also informed about the fact that outstanding performance will directly results in better rewards.
Travelodge hotel will take care that reward and recognition is provided to employees every
month. At the time of hiring people, the hotel will make sure that the best and most deserving
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candidates are hired for the vacant position. This is going to result in lowering down the rate of
employee turnover in the future.
According to the new strategy, different tools and techniques of motivations will be also
used by Travelodge hotel to lower down rate of employee turnover. This will include use of
motivational theories such as Maslow and Herzberg within the organization. On the other hand,
the strategy will also focus on providing flexible working hours to all its staff members
(Maxwell and et.al., 2010). This will create satisfaction among employee and will also play very
important role in offering the best quality of services to customers in the hotel. Employee will be
asked to take part in the process of decision making of Travelodge hotel. Further, their views and
opinions will be also taken into consideration at the time of making any decisions. At the time of
implementation and management of changes, employee doubts and concern will be addressed.
They will be also communicated about then need and benefits of the changes. This will help
them to cope up with changes and stay in organization for long time period.
NETWORK TABLE
Task
Mode Task Name Duration Start Finish Predecessors Resource
Names
1 Considering need and
demand of employee 5 days Tue
5/10/16
Mon
5/16/16
2 Satisfaction of need and
demand of employee 3 days Tue
5/17/16
Thu
5/19/16 1
3 Using different technique
and theories of motivation 2 days Fri
5/20/16
Mon
5/23/16 2
4 Implementing reward
system 3 days Fri
5/20/16
Tue
5/24/16 2
5 Providing monetary and
non-monetary rewards 5 days Wed
5/25/16
Tue
5/31/16 4,3
6
Encouraging employee to
take part in decision
making process
4 days Wed
6/1/16
Mon
6/6/16 5
Table 1: Network Table
(Source: MS office)
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CRITICAL PATH AND NETWORK DIAGRAM
Illustration 1: Critical path and Network diagram
(Source: MS office )
TIMESCALE
18

Illustration 2: Timescale
(Source: Ms Office)
4.3 Potential impact on the business of implementing the strategy
To,
The Senior management
Travelodge hotel
Subject- Potential impact on Travelodge hotel of implementing the strategy
Dear Sir,
This letter is to inform you that the potential impact of the above identified strategy will be very
high on the business of Travelodge Hotel. Employee turnover is a serious issue and it is required
to be solved with effectiveness. Hence, following impact will be noticed:
Increase in business – If rate of turnover reduces, the business opportunities for the hotel will
also increase. Employees through their skills will make the business profitable. More and more
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customers will be generated. This will also lead to increase in the profits and sales. More
expansion opportunities will come at the door of Travelodge. Hence, overall enhancement in the
business can be noticed.
Increase in retention – If employee turnover rate reduce, then it is evident that people will retain
for long period within the business. More individual will generate more productivity (Dhiman,
2012). This enhanced productivity will be very important for the company. There is also a need
to maintain a good retention rate in the hospitality industry. Hence, this is crucial from the
business point of view.
Motivation – One of the reasons for high turnover rate within the employees might be the lack of
motivation among the people. After implementing the strategy improved motivation can be
noticed among them. They may get inspired towards the work that they are doing. Good
motivation is very essential in generating adequate volume of business for the company (Jones,
2013). Hence, it creates a positive impact on the overall environment. A highly motivated
workforce can develop competitive edges for the company.
Good working environment - An organization is recognized by its working culture. The culture
act as identification for the company. The actions of the people also depend upon the
environment under which they are operating. High turnover rate of employees signifies a culture
which is very dull and faded. The workforce seems to be satisfied from the rules and policies of
the company (Saunders and et.al., 2010). Hence selecting the above strategy will definitely
create an impact on the working environment. Turnover rate will reduce and a healthy culture
will be maintained which will inspire the workers to work.
Training and development events – Another positive impact which can be noticed with regard to
reduced turnover rate is development of more training programs. Hospitality industry is a place
which requires constant level of guidance for the employees. Employees at the Travelodge will
get the opportunities to enhance their skills. Good level of training may results in development of
more efficient employees. Their skills will improve and they will become more productive
(Baker and et.al., 2010). Their skills will be utilized by the company at large level. Good career
opportunities within the organization may also arise and this may increase the retention rate.
Attentiveness among BOD – Employee turnover is a serious issue and this has to be considered
20

by the top management. After the implementation of the strategy it is expected that top
management of the Travelodge will become more alert and watchful. There is a need to develop
contingency plans for the future so this kind of issue may not arise in the future.
Thanking you
Yours sincerely
Manager
Travelodge hotel, UK
CONCLUSION
From the above report, it can be concluded that employ ability skills has become very
important for individual. My objective is to enhance communication and time management skills
by visiting various workshops and carrying out the mode of self learning. It can be also
concluded that it is required by organizations to use difference techniques of motivation to
encourage their employees in giving the best towards success of organization. Travelodge hotel
is facing major issue which is of increasing rate of employee turnover. This has not only affected
the performance of hotel in negative terms but has also resulted in creating obstacles in its future
success. In order to overcome the problem, it will be required by the hotel to use the strategy
which has been mentioned above.
21

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[Accessed on 10th May 2016].
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