Enhancing Employability Skills and Securing Industry Placement: A Journey with Ovolo Hotels

Running head: INTERNSHIP REPORT
Internship report
Name of the student
Name of the university
Author note

1INTERNSHIP REPORT
Question: 1
The journey for securing industry placement was started from the process of enhancing
the employability skills of mine during college tenure. This is due to the reason that in the
current business scenario, employability skills of the candidates are as necessary as the
educational qualification in gaining placements. Also, it is also being identified by me that the
selection process is also determined to employ the perspective of the particular company or
industry. It is essential for the candidates to get matched with the skill sets and expertise
expected by the specific organisation. Thus, it is necessary to consider the perspective of both the
candidate and the industry to reflect on the journey of securing my industry placements (Gates,
2014).
From the side of my perspectives, it was the primary job of mine to gain both the
educational qualification and practical exposure. In doing so, my domain knowledge got
enhanced in my curriculum, and I tried to learn the insights of the hospitality industries from
different external sources such as journals and articles and market research report. In this case, I
got a problem of having the required skills and expertise in securing a job in the hospitality
industry without having prior experience. Thus, the external sources of mine are the only
available sources for me to have some exposure in the hospitality sector. My primary job was to
have a basic understanding of the current expectations and requirements in the hospitality
industry. Evaluation of the market research data helped me in shortlisting the skills I will require
to secure my job in the said industry. By these identified skills, I tried to get aligned and get
myself eligible with the current trends in the hospitality industry.

2INTERNSHIP REPORT
I targeted the hospitality sector from the time I created my LinkedIn account. I had the
opinion that LinkedIn will be helpful for me in searching for potential jobs in the hospitality
sector. I uploaded my professionally designed resume in the LinkedIn account, which further
helped me getting job suggestions according to my skills. I have opted for the opening statement
in LinkedIn over anything else due to the reason that it helped to have the idea about the current
requirements and trends in the hospitality sectors along with having access to more strong job
suggestions. However, apart from LinkedIn, I also searched some other leading job sites also to
have more several suggestions and got some favourable openings. All these steps initiated by me
can be included in the process of enhancing the employability requirements. This is due to the
reason that employability skills also include getting proper exposure in the job market, which I
achieved with the help of the LinkedIn account. Besides, apart from getting the required
exposure in the job market, it is also essential to have the required job experience. This is due to
the reason that in the current competitive job market, having work experiences will provide a
competitive edge over the other candidates. In this situation, I had gained short working
experience in the hotel industry, which helped me in having some preference in the interview
process. Thus, it can be concluded that regarding the employability skills, I have tried to gain as
much as possible to secure the job.
Apart from the employability eligibility of mine, the selection process also plays a vital
role in determining my probability of securing the job. Even though I had work experience in the
hotel industry but still I faced two round of interview. The first round was with the human
resource manager and the second round is with the housekeeping manager. The first round was
about the introduction of mine and how well I will be the perfect choice for the organisation. The
second round of interview was about testing my skill sets by the job profile. In this round, my

3INTERNSHIP REPORT
prior short experience helped me in matching the expected skill sets of the organisation. Besides,
I also joined the firms six months ahead of my internship period to gain knowledge of at least
one year. This is due to the reason that working experience below one year does not carry
enough valuation in the job market. Thus, joining six months before the internship period will
help me in having minimum one year of experience and therefore will assist in having a strong
background in my resume.
Question: 2
Ovolo hotels are one of the leading chains of the hotel in Hong Kong, and Australia
founded in 2002. The area also considered as one of the largest hospitality companies in Hong
Kong. It is reported that they are mainly offering middle-level hospitality services to the larger
customer segments. Some of the significant competitiveness of them are customer-oriented
services, cutting-edge technology and award-winning interiors. These features are helping Ovolo
hotels in gaining competitiveness over their competitors. Currently, they are having six
properties in Hong Kong and 3 in Australia. Also, they are preparing to extend their foreign
market operations by targeting more number of countries. In doing so, they are recruiting and
selecting more employees to support their proposed business requirements. They are having
diverse training programs for the new employees along with having effective induction program
to get them accustomed with the existing organisational culture and practices.
After my joining, I was sent for the induction program. This program is having the
number of training given to me such as first aid training, RSA training, housekeeping training,
security training and fire training. Thus, I was given training not only relating to my job profile
but also for added requirements. This is denoting the diversity of the induction program by