Facilitating Changes in Health and Social Care

Facilitating Changes in
Health and Social Care

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1.1) and P1.2)............................................................................................................................3
TASK 2............................................................................................................................................3
P2.1) Strategy and criteria for measuring recent changes...........................................................3
P2.2) Impact of recent changes against set criteria......................................................................4
P2.3) Overall impact....................................................................................................................5
P2.4) Appropriate service response to recent changes................................................................6
TASK 3............................................................................................................................................6
P3.1) Principles of change management......................................................................................6
P3.2) Planning of changes in health and social care....................................................................8
P3.3) Monitoring recent changes.................................................................................................9
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Health and social care comprises of the services that are provided to individuals who are
in need of a support or help for maintaining their health status. These services and their
characteristics differ from functioning sector to the area of application. In this report, the factors
which facilitate changes in health and social care services and settings will be described. Once
these factors have been identified and evaluated, it is important to understand the changes which
are brought in recently in the administration and application of health and social care services.
Every change irrespective of their application level has some impact on the services which is
analysed and evaluated according to principles of change management.
TASK 1
P1.1) and P1.2)
Enclosed in brochure.
TASK 2
P2.1) Strategy and criteria for measuring recent changes
LAD organisation has closed its residential homes and transformed the activities into a
supportive accommodation settings. The changes that are experienced by this organisation of
health and social care services can be measured by developing a strategic approach. This has
been described as follows:
Mission and Goals:
The goal of LAD is to safely shift the services and accommodation facilities from a
residential home to the supportive care centre. On the other hand, mission is an attribute which
helps in getting an insight about the actual purpose or reason due to which these changes are
occurring (Best and et. al., 2012). LAD has a mission of developing more efficient health and
social care service provision without being affected by negative publicity.
Analysis:
Before implementing or introducing any strategy in the working environment it is
important to conduct an analysis. This process should include acquisition of information relating
with history and current situation of organisation. Being a very crucial sector of operation, health
and social care services have to be developed with attainment of conscience regarding different

Methodology or techniques:
Denise has to look after the fact that the entire team must have clear idea regarding
methodologies and techniques which need to be implemented for the same. The distribution of
responsibilities and duties amongst team members should be according to these techniques so
that overlapping doesn't take place.
Policies and regulations:
It is important for the organisation to have great compliance or alignment with the
policies and regulations that are developed. The acceptance of legal frameworks brings in more
strength in the strategy and there is less risk related with legal allegations and court trials by any
group, community or individual (Best and et. al., 2012).
Values and requirements:
Strategic plans are incomplete without values and ethics. Denise has to map out all the
requirements of this entire change management process and bring in more effectiveness by
adding ethics and values. Corporate social governance principles can be used for meeting this
aspect and bringing more effectiveness in the type of health and social care services which are
provided to individuals.
The criteria which is set for measuring changes depends entirely on the type of changes
which have been introduced. Current scenario depicts that there has been change in the entire
processing and accommodation of individuals that are seeking health and social care services.
Quality, implementation and effectiveness can be considered as the criteria for measuring these
recent changes (Hendy and Barlow, 2012).
P2.2) Impact of recent changes against set criteria
The changes that are introduced by organisation LAD in the health and social care
services have to be measured in terms of their impact on respective individuals and the
organisation as a whole. The impact of these changes on the health and social care services has
been described as follows: Performance: It has been 12 months since the changes have been introduced in LAD.
Denise was able to manage both performance and implementation of changes that are
introduced in the organisation. The system that is employed for administering patients
and workers is quite efficient in maintaining the same standards as a supportive
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