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Operational and Operations Introduction 1 TASK 11 P1 Demonstration of role and characteristics of manager and leader in the organisation

   

Added on  2020-01-16

16 Pages4964 Words342 Views
MANAGEMENT ANDOPERATION

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Demonstrate and differentiate roles and characteristics of manager and leader in theorganisation..................................................................................................................................1P2 Leader role and manager functions in business......................................................................2P3 Theories and model which can be used for different situation...............................................4TASK 2............................................................................................................................................6P4 Approaches in the management with roles of leaders and management................................6P5 Importance and value of operation management to take decisions at workplace...................8P6 Factors which create impact on operation management of M&S...........................................8M1 Analysis differentiate role of manager and leader with theory of management.................10M2 Strength and weaknesses of different approaches of business environment.......................10M3 How leaders and manager can improve their efficiency.....................................................10M4 Factor which create impact on the business performances.................................................11D1 Critically analysis different theories and approaches to management.................................11D2 Factors which create impact on business environment........................................................12CONCLUSION..............................................................................................................................12

INTRODUCTIONManagement and operations are very important activities of each business in which managerperform various activities and actions. It define as areas which is related to design and operationsof the company. In this aspect, it determine essential areas to perform business functions andoutcomes (Haimes, 2015). Present report is based on Mark & Spencer which provide varioustypes of retail products in different areas of the world. They are offering products and services inonline and offline both stores so that customer can access it according to their convenience. Inrespect to ascertain focus on the enterprise, report covers roles and responsibility of leader andmanager to perform functions and operations at workplace. Furthermore, it includes factorswhich create impact on the business environment of the cited firm. TASK 1P1 Demonstrate and differentiate roles and characteristics of manager and leader in theorganisationLeader are perceive their functions and operations to encourage to employee so that theyare take part to achieve business goals and objectives. In this aspect, they are giving direction toworkers to perform functions and operations. In addition to this, manager are demonstrate theirfunctions such as planning, organising, directing and controlling (Nong, Sun and Li, 2013). Theyboth are play very important role within the company to take advantages to achieve goals andobjectives. Following are differences can be taken in leader and manager:BasisLeaderManagerMeaningLeader is a person whoperform functions andoperations in systematic waythrough lead to various peopleat workplace. They are takingresponsibility to directemployee to encourage themfor achieve goals andobjectives. Manager determines variousfunctions through they canmanage functions andoperations. It includes elementsuch as planning, organising,directing, staffing andcontrolling (Bhattacharjee,Roy and Bandyopadhyay,2015). Thus, the chosenbusiness will make smooth1

functioning at workplace. FocusLeaders of the cited firm focuson employee performanceswhich can be ascertain forachieve the positive resultsand performances. In additionto this, it is also make strategywhich determine leading topeople at workplace (Lee, Sonand Park, 2013).Manager of M&S determiningfocus on goals and objectivesonly. They have only makefunctions of management.Thus, they are not concentrateon employee participation andoutcomes. They determine rolethrough they can manageorganisation results andoutcomes.RolesLeader of the chosenenterprise perform functionsand operation to make role foreach activity in business unit.Within these regards, thecompany need to perform theirfunctions and operationswhich create role to eachleader to leading employee atworkplace. Manager of the chosenenterprise has role todemonstrate outcomes inwhich they can determinesobjectives and goals insystematic way. It will developmarket and operations inwhich the company can servetheir results and performances.P2 Leader role and manager functions in businessLeader and manager of M & S perform their effective functions and operations. They bothare taking part within business goals and objectives. Their roles and functions assist to makestrategies within the cited firm so that they can accomplish desire outcomes at workplace. Introducing of new productsWhen company want to introduce their new product, leader has role to encourage eachemployee at workplace so that objectives can be achieve easily. In this way, at each levelleadership is requires that perform effective functions and operations (Peng, Chu and Zhou,2015). They are influence to people at each level to take part to introduce product within themarket. Thus, M&S can easily determine profitability at workplace. In addition to this, manager2

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